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Exercise 28. Read the Memo and complete it using the phrases given below.

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  1. A clutch centre holding tool can easily be made using two strips of steel bent over at the ends and bolted together in the middle
  2. A Complete the questions with one word only.
  3. A few common expressions are enough for most telephone conversations. Practice these telephone expressions by completing the following dialogues using the words listed below.
  4. A Read the text again quickly and complete sentences 1-6.
  5. A Write the questions for the answers below.
  6. A) Answer the questions and then compare your answers with the information given below.
  7. A) Complete each gap with missing phrase from the box below

A – all transport vehicles will be fitted with GPS navigation system equipment

B – short briefing courses

C – would all drivers please sign up

D – memo

E – so improve the efficiency of our delivery service

F – Transport Department

Kirby North Industrial Estate Kirby _________________________ 1 To _______________________2 From General Manager Subject GPS vehicle navigation system for all delivery vehicles Date 24 November 20…   As part of the company efficiency programme, ______________________3 over the next few weeks. This equipment will allow drivers to find their way to delivery addresses more quickly and _______________4. ___________________5 on how to operate the equipment will be run on Monday 4, Tuesday 5 and Thursday 7 December at 8.30 a.m. ________________6 for one of these dates with their group manager.  

Exercise 29. Read the email and translate them.

EMAIL

From: Carol Larque1

To: Hartmut Schwandner

Cc:

Subject: Earplug2

Dear Mr. Schwandner3

I was interested to read the article in the Engineering and Technology Journal last month about the revolutionary earplug you have developed.4

I work for a woodworking company in central Sweden and I would be grateful if you could let us have technical details of this product as well as price and minimum order requirements.5

I look forward to hearing from you.6

 

Carol Larque

Health and Safety Officer7

Exercise 30. Are the statements about emails true or false?

  1. If you know the recipients well, you can leave out the opening greeting and complimentary close.
  2. Emoticons J can be used in any type of email.
  3. To stress a word, write it in CAPITAL LETTERS.
  4. You should keep your message short.
  5. It’s not necessary to answer an email quickly.
  6. You should never write something you don’t want others to see.
  7. You should try to be amusing.

 

Exercise 31. Answer the questions about this email:

  1. Who is Carol Larque?
  2. Who is Hartmut Schwandner?
  3. What does Carol want?
  4. Why does she tell Hartmut where she works?

 

Exercise 32. Match the parts of the email 1-7 with the sections a-g.

A reason for writing

B sender’s position

C subject line

 

D complimentary close

E sender’s name

F opening greeting

G how Carol knows about Hartmut

Exercise 33. Read the emails and translate them.

Email 1:

From: Per Lowi To: Ken Trim Cc.: Subject: Security cameras   Dear Ken Following our telephone conversation this morning regarding the installation of security cameras at your factory, I would be grateful if you could send me a detailed map of the premises. We need to be able to assess how many cameras we would need to cover your premises and the most suitable places to fix them so that the whole area can be seen. Can you also indicate on the map where you would like the monitors to be placed? For example, you could have them in the reception area or main office where they are constantly on view. Best wishes   Per

 

Email 2:

From: Larrie Dale To: info@barrierdesigns.com Cc.: Subject: Catalogue   Dear Sir/Madam As a consultant to the oil industry I am very interested in your safety products. Could you please send me your catalogue and latest price-list? We are particularly interested in providing our customers with effective gas detection systems. I look forward to hearing from you. Yours faithfully,   Larrie Dale   Dale Products Tel.: 001 519 1557 323232 24 Alberta Road, Newington, London, Ontario

 

 


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Читайте в этой же книге: BUSINESS LETTERS | LETTER OF REQUEST | Exercise 9. Study the examples and answer the question: What do they offer? | Exercise 10. Read and study the expressions for business letters. | Exercise 11. Read the examples and translate them. | Exercise 19. Study the expressions for business letters. |
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Exercise 27. Read the examples of other kinds of business letters and translate them.| Business and Management/economics ps

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