Практичне заняття 4

Тема: Види готелів.

Виконайте тренувальні вправи

Ex.1. Fill the blanks with the missing remarks.

1. Have you got any vacant rooms? -..........................................

2. How much is it? -....................................................................

3. Well, the price is reasonable, I think. -....................................

4. What should I do with this form?..........................................

5. Get my bill ready. I'm leaving in two hours...........................

6. Can I have breakfast in my room? -.........................................

7. My name is Oleh Marchenko. I believe you have a room for me. -

8. Is there a shower?....................................

Ex.2. Think over the questions to which the following sentences are the answers.

1..............................?- Single or double?

2.............................? -I sent you a cable: Please, Reserve two single rooms for 27^th.

3...............................? - For about five days.

4............................? - Certainly. The bellboy will help you with your, luggage.

5............................? - The lift is around the corner.

6.....,......................? - You may order your breakfast by phone.

7.............................? ~- Dinner is from 6 or 7.

8..;........................? - The room must be vacated in two hours..

Ex.3 Answer the questions.

1. Where do people usually stay when they come to a town in which they don't live?

2. Have you ever put up at a hotel?

3. Which hotel in your town would you recommend to your friend?

4. Why is it good to reserve rooms in advance? In what way can you do it?

5. What are the visitors required to do when they check in (check out)?

6. What services does a guest get at a modern hotel?

7. Can meals be served in the room?

8. What is meant by "bed & breakfast"?

9. What are the duties of the receptionist (maid, bellboy, porter)?

Ex.4. Answer the receptionist's questions.

1. Will this room suit you, sir?

2. Will you have lunch just now, madam, or would you like to have a rest first?

3. May I ask you, sir, how many days are you planning to stay with us?

4. Would you like your meals served in your room or would you rather come to the restaurant?

5. Have you rung, sir? Anything wrong?

6. I'm afraid we're packed full. Will a room without a shower and telephone be all right?

Ex.5. Agree or disagree with the following.

1. When you leave the hotel you must pay the hotel bill.

2. When you travel in summer it is best to reserve rooms in advance.

3. The porter is the person who keeps the rooms in order.

4. If the guest wants his breakfast in his room, the reception clerk helps.

5. The guest must leave the key at the desk when going out.

6. Suites are usually the cheapest rooms in hotels.

7. Nowadays a TV is usually found in each room.

8. The maid must do the room every day.

Ex.6. Complete the following sentences with the appropriateword.

1. A hotel worker who stands by the door and helps the visitors to get out of the car is called:.

2. A hotel worker who receives new guests and gives them a room is called:

3. A hotel worker who keeps the rooms in order is called:

4. A hotel worker who receives and gives the keys is called:

Дата добавления: 2015-07-26