Task 8. Tell about the travelling using these word combinations.

To start with ___; I think (I believe) ___; As far as I know ___; The thing is ___;

I doubt that ___; To tell the truth ___; As for me___; The trouble is___; I’m afraid___; I must confess___.

Task 9. Work with a partner. Tell each other about your last business trip or holidays. Talk about

--the journey

--where you stayed

-- anything that went wrong

Telephone conversation

At first you should watch the video

Using a telephone.

What kinds of telephone calls do you make in English?

What useful telephone expressions do you know?

Making calls	Receiving calls
Could I speak to…. please?	Who is calling, please?
Yes, this is … from …..	Could you tell me what it`s about?
I am calling about….	I`ll put your through.
Could you tell him/her that I rang?	Can you hold?
Could you ask him/her to call me back?	I`m afraid there is no answer. Can I take a massage?

Note; Phone, call and ring.

call to phone someone telephone		BrE; to ring someone,; to ring up someone, to ring someone up, to give someone a ring. Informal BrE; to give someone a bill, to give someone a buzz. AmE; to call someone, to call up someone,
To give someone a call

Task 10. Listen the conversations and complete the missing words. Then check your answers with a partner.

Conversation 1

Secretary: ABC Travel. May I help you?

Tom: Hello. May I speak to Mr. Brown, please? This is Tom Reed calling.

Secretary: I'm sorry; Mr. Brown ____ now. Would you like ____ a message?

Tom: Yes, please. Could you _____ to call me? My number is 555-3456.

Secretary: Of course. I'll _____ your message.

Tom: Thank you very much. Good-bye!

Conversation 2

Sara: Hello?

Fred: Hello. Can I speak to Mike, please?

Sara: Mike? There's ____ by the name Mike here. What number _____?

Fred: Is this 555-1207?

Sara: No, it isn't. You have _____ number.

Fred: Oh, I'm sorry.

Conversation 3

Sam: Hello. Is Alex there, please?

Alex: ____________________.

Sam: Hi, Alex! This is Tom. How are you?

Alex: Fine, thanks. ______?

Sam: Fine, thank you. Listen, _____ a picnic on Sunday. Would you like to join us?

Alex: _______, but I have a test on Monday and I have to study.

Sam: Sorry to hear that. Well, _______. See you!

Task 11. Match the beginnings of phrases 1-8 with their ending a-h.

1. I`m calling you a) a message?

2.. I`m calling in b) connection with the email you sent yesterday.

3. The reason I`m calling is c) find out some information about your services.

4. Would you like to live d) through to the technical support team?

5. Would you like to call e) her to call you back?

6. Could you put me f) because of a problem we are having now.

7. Shall I ask g) someone else who can help you?

8. Is there h) back in an hour or so?

Look back to task 6.

1. Which phrases are used by the person making the call? ________________

2. Which phrases are used by the person receiving the call? ________________

Task 12. Complete the sentences with these propositions; about, back, in, off, on, through, through, to, up, with.

1. Melinda? Yes, I was _______ the phone to her yesterday.

2. After several tries I finally managed to get _______.

3. I have been on hold listening to The Four Seasons for about 20 minutes. I am going to hang _______.

4. Sorry, I went through a tunnel and we were cut _______.

5. I am calling _______ connection ________ your advertisement.

6. I`d like to speak to someone _______ employment opportunities in your company.

7. I`ll put you ____ ______ her voicemail.

8. Shall I ask her to call you______?

---

Дата добавления: 2015-10-31