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Package holiday travel agents resort peak
Cut-price tickets youth hostels
People have more money and more (a) ______ nowadays and even young people
can afford to go abroad. Many (b) ______ offer cheap (c) ______ for flights to all
parts of the world, so youngsters can avoid the crowded, well-known places and get to less famous areas which are (d) ______. Instead of using public transport and hotels, they can travel by (e) ______ and stay at (f) ______. But most people prefer some kind of (g) ______ at a popular holiday (h) ______, which means that
everything is arranged for you and the price you pay includes transport, food and
accommodation. Try to avoid taking your holiday during the busy (i) ______tourist
season. It's more crowded and expensive. If possible, go in the quieter (j) ______
period.
B) Journeys
Trip travel journey cruise tour voyage flight
(a) For general advice about ______, go to a travel agent.
(b) One day I would like to do the ______ by train and ship across Russia to Japan.
(c) We’re going on a ______ of Europe, visiting 11 countries in five weeks.
(d) We went on a three-week ______ round the Mediterranean. The ship called at
Venice, Athens, Istanbul and Alexandria.
(e) He once went by ship to Australia. The ______ took 3 1/2 weeks.
(f) I’m going on a business ______ to Paris next weekend.
(g) Air France ______ 507 from Paris to New York will be taking off in ten minutes.
(h) The ______ from Heathrow Airport to the centre of London takes about 45 minutes by underground.
(i) On our first day in New York we went on a three-hour ______ of the city by bus, which showed us the main sights.
(j) During our stay in Paris we went on a day ______ to Disneyland.
C) in at by on
(a) We went ______ car. (d) She arrived ___ Rome ___ midnight.
(b) We went ______ John's car. (e) She arrived ______ the hotel.
(c) We went ______ a journey.
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If a tourist’s yarning to (1) escape the crowd, (2) render off the beaten track and (3) get back to nature, Suriname increasingly looks a (4) promising choice. Nobody in Suriname claims that the country (5) boasts the best sand, sea and sun in the Caribbean. But that, in a way, isprecisely the point: there aren’t (6) hordes of people either.
As Henk Essed, director of the Suriname Tourism Foundation, observes: “We don’t really need masses of tourists like we have in the rest of the Caribbean. Instead, Suriname’s modest (7) tourism sector focuses on what makes the country different. The biggest attraction for visitors (8) seeking something out of the ordinary is the (9) wealth of wildlife. Large (10) tracts of the country are still covered by (11) virgin rainforest, home to a huge range of (12) flora and fauna.”
“There is great potential to develop (13) eco-tourism as one of the major sources of income in the near future”, says Harold Sijlbing, managing director of Stinasu, an organisation which promotes conservation of wildlife and ecological awareness.
(a) ___ looking for something different/unusual
(b) ___ original and natural
(c) ___ live a natural, rural style of life
(d) ___ go where there are not many people
(e) ___ crowds, in a negative sense
(f) ___ go to places tourists don’t normally go
(g) ___ tourist industry (formal)
(h) ___ achoice which could be a very good one
(i) ___ plants and animals (Latin, a fixed phrase)
(j) ___ large amount of (formal)
(k) ___ areas of land, collocates with large, vast, huge
(l) ___ have something that is impressive and that you can be proud of
(m) __ holidays that respect the environment
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Air Travel
A) departure lounge immigration officer check runway
Departure gate security guard board on board
Departures board excess baggage check in duty free
Hand luggage conveyor belt taxi passengers
Announcement check-in desk trolley take off
Security check
When you travel by air you have to get to the airport early in order to (a) ____ about an hour before your flight. If you have a lot of luggage, you can put it in a (b) ______ and push it to the (c) ______, where someone will (d) ______your ticket and weigh your luggage. If you have (e) ______, it can be expensive. Your heavy luggage is put on a (f) ______ and carried away. A light bag is classed as (g) ______ and you can take it with you on to the plane. An (h) ______ looks at your passport and a (i) ______checks your hand luggage before you go into the (j) ______ to wait till your flight is called. If you want to, you can buy some cheap (k)______ goods here. Then you see on the (l) ______or you hear an (m) _____ that you must (n) ______ your plane. You go through the (o) ______, then there is sometimes a (p) ______ before you actually enter the plane. When all the (q)______ are (r) ______, and when the captain and his crew are ready in the cockpit, the plane begins to (s) ______to the end of the (t) ______. Finally, permission is received from the control tower and the plane moves faster and faster in order to (u)______.
B) headphones seat belts aisle land
Turbulence cabin crew airliner
Flying is fun. I like being in a big (a) _____ with the (b) _____ (flight attendants) looking after me. They walk up an down the (c) _____ bringing meals and drinks; and if the flight is going through some (d) __, they warn everybody that it might be a bit bumpy and ask us to fasten our (e) _____. On a long flight I like listening to music through the (f) ___ available to all passengers, and sometimes I have a sleep. I enjoy it all so much that I never want the plane to (g) ______.
C) through at to off in on for by
(a) We decided to go ____ plane.
(b) When do we take ____?
(c) First you must go ____ customs and immigration.
(d) You’d better ask ___ the information desk.
(e) His friend went ___ the airport with him to see him ___.
(f) You must check ____ at 10.30
(g) Put your luggage ___ a trolley.
(h) He looked ___ my passport.
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Airport Formalities
According to the international standards passengers are to arrive at the airport two hours before departure time on international flights and one hour on domestic flights. The reason is that passengers should have enough time to complete all necessary airport formalities.
At the airport passengers should check the time of the flight to make sure that it is not delayed, cancelled, or altered. This information is available on the flight information display or at the inquiry office.
Passengers are to fill in customs declarations in one of the international languages or in the language of the country they depart from. They go to the Customs for an examination of their luggage. In some cases the Customs officer may ask you to open your bags and suitcases for inspection. This is done in order to prevent smuggling. After you are through with all Customs formalities, the Customs officer puts a stamp on your Customs declaration, or on each piece of luggage, or chalks it off. The particular procedure depends on the country of departure.
Then passengers proceed to the check-in area. There they are to register their tickets, to weigh in and to check in their luggage.
Most airlines have at least two classes of travel: first or business class and economy or tourist class. Business class is more expensive, while economy class is cheaper. Each passenger over two years of age has a free luggage allowance. As a rule, this limit is 20 kg for economy class passengers and 30 kg for business class passengers. Excess luggage must be paid for, except some articles that can be carried free of charge, such as baby's food, articles of baby's care, baby's prams, wheelchairs of disabled passengers, and some personal effects. Each passenger is given a boarding pass with his or her seat number. A boarding pass is to be shown at the departure gate and to the hostess when boarding the plane. Finally, passengers proceed to the passport control area. Passport control officers will check your passport and visa and put a stamp on them.
Customs, checking-in and passport formalities are more or less the same in all countries.
Questions:
1. Is there any difference between the time of arriving at an airport before departure on international flights and on domestic flights? Why?
2. What are the duties of the Customs officer?
3. What is a Customs declaration?
4. What is different about classes of air traveling? What class do you usually travel?
5. What excess luggage can be carried on board free of charge?
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1. The Ritz is a famous _____ in London where rich people like to go.
2. Since we have a tent, we can stay at a _____.
3. A _____ is a place with a spring of mineral water. People usually go there for their health.
4. A _____ is a large private lodging house where people can pay to stay and have meals.
5. A _____ is meant for motorists with a space to park their cars next to the rooms.
6. Many young people like to stay at a _____ where they can get fairly cheap accommodation.
7. Many people prefer to take a _____ with them on holiday, then they can stop and sleep wherever they want.
8. If I had a lot of money, I would go on a world _____. But I hope I don’t get seasick very easily.
9. When she was in London, she went on an _____ to the Tower.
10. In summer, London, Paris and Rome are always full of ______.
11. In the winter, Mary spent two weeks at a ski _____ in Austria.
12. A ______ is a holiday organized by a travel agency. It includes travel, hotels, meals, and people travel there in large groups.
13. Ann spends most of the day _____ on the beach as she wants to come back from her holidays with a good ______.
14. I’d like a single room with a balcony.Do you have any ______. I’m afraid I haven’t made a ______.
15. Unfortunately, our single rooms are ______.
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At the Airport or Railway Station
To the Customs Departure Lounge
Check-In Duty Free
Baggage Check-In Passport Control
Baggage Claim / Carousel (AmE) Gate 2
Withdrawals Immigration
Deposits Security
Arrivals Information
Departures Lost and Found
Car Rent /Rental First Class Only
In the City or on the Road
Attention Do Not Litter
$ 50 Fine Bus Stop
Tow-away Zone Public Parking
Don’t Walk/ Walk (at the traffic lights) Private Property
Don’t Trespass / No Trespassing Police Station
Exit to Bus Detour
No passing Railroad Crossing
Traffic Circle No Parking
Auto Repair Car Wash
Slow: Children Speed Limit: 55
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Deported expatriates internally displaced repatriated immigration emigration culture shock refugees
Persona non grata economic migrants
UNHCR (UN Office of the High Commissioner for Refugees – Управление верховного комиссара ООН по делам беженцев)
1. At the beginning of the war, thousands of _______fled over the border to the next country.
2. Since the civil war began, almost a million people have been forced to move to another part of the country. These ______ persons are now without food or shelter.
3. Nineteenth-century governments encouraged __________ to the colonies.
4. The government is encouraging ________ because of the shortage of workers in key industries.
5. Going from California to live with hill tribes in India was something of a _____.
6. Thousands of British ______ live in Singapore, where many of them have high-powered jobs.
7. The ________ is under a lot of pressure owing to the huge number of displaced persons around the world.
8. He was _______ from the country when his visa expired.
9. Because he had a criminal record, the government didn’t want him to enter the country, declared him _________ and asked him to leave immediately.
10. After the economy collapsed in the east, thousands of _______headed west in the hope of finding a good job.
11. He didn’t want to be _______, but nevertheless was put on a plane back home.
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Persona non grata eco-tourism package tour visas
All-inclusive expatriates mass tourism immigration
Independent travelers deported checking in economic migrants internally displaced check in economy class culture shock
Travel agency disembark refugees excursion
Travel: the Other Side of the Coin
Most of us have, at some point in our lives, experienced the joys of travel. We go to the (1) _____ to pick up our brochures. We book a two-week (2) _______with flights and accommodation included (or if we are (3) ______, we make our own way to the country and travel around from place to place with a rucksack on our back). We make sure we have all the right currency, our passport and any (4) _______ that are necessary to get us into the country. We go to the airport and (5) ______. We strap ourselves into our tiny (6) _______aircraft seats and a few hours later we (7) _____ from the aircraft, strange new sights, smells and sounds greeting us. Nowadays, it seems, the whole world goes on holiday at once: the age of (8) _________ is in full swing!
But for the great majority of people around the world, travel for them is done in the face of great adversity and hardship. They never get to indulge in an (9) _______ holiday in a luxury hotel with all meals and drinks included. They never get to explore the lush Amazon rain forest or the frozen wastes of the Arctic on an (10) _______ holiday. For them, travel is a matter of life and death, I refer, of course, to all the (11) _______ escaping from their own countries, or the (12) _______, moved from one part of their country to another by an uncaring government, or (13) ________ forced to find a job and seek a living wherever they can.
Can you imagine anything worse than the misery these people must face? Let’s not confuse them with those (14) _________, who choose to live in another country and often have nice houses and high salaries. These people are simply desperate to survive. As well as losing their homes because of war or famine or other natural disasters, they must come to terms with their new environment: for many, the (15) _______ can be too great. And while many countries with an open policy on (16) _______ will welcome them in with open arms, others will simply turn them away. These people become (17) _______, unwanted and unwelcome. Even if they manage to get into a country, they will often be (18) _______or repatriated. Their future is uncertain.
Something to think about, perhaps, the next time you are (19) ________to your five-star hotel by a palm-fringed beach or sitting in a coach on an (20) _______ to a pretty castle in the countryside.
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1. She paid her mother a flying visit before she went back to university.
2. “We might have fine weather for our holiday!” – “Yes, and pigs might fly. ”
3. He passed his exam with flying colours.
Time flies.
5. This business is driving me up the wall!
6. I’ve burnt my boats by resigning, and I haven’t got another job.
7. We’re all in the same boat as far as low wages are concerned.
8. We were all very well until he began rocking the boat by asking if our actions were legal.
9. I meant to send her a birthday card, but I missed the boat – her birthday was last week.
10. Our holiday plans are still up in the air.
11. She’s walking on air since he asked her to marry him.
ACQUIRING COMMUNICATION SKILLS
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Dialogue 1: Talking about Holiday Plans
M: Hello, Bob!
B: Hello, Mary!
M: Hey, when are you going on holiday?
B: Well, I think I'll go in March.You see, I've got two weeks in March... and then
another two weeks in September.
M: Are you going to take Cindy with you?
B: Sure.
M: And where are you going to go?
B: I’m hoping to go to Mexico in September. I’ve never been there and I keep
hearing all these great things about it.
A: Oh God, it’s sure to be fabulous. Especially if you go in September, you can get
those charter flights.
B: Yes, maybe.
A: And it’s beautiful down there and not so hot at that time of year.
Dialogue 2: At a Travel Agency
A: Good morning. Can I help you?
B: Yes, I’d like to book a coach tour, please.To Holland.
A: In which month, please?
B: June or July.
A: I see. And for how long?
B: Two weeks, if possible.
A: Two weeks? Right. We have trips to Amsterdam on June 3rd, June 18th, July 5th
and July 20th.
B: Did you say June 5th?
A: No, the 3rd. It’s July 5th.
B: Oh, I see. Well, the one on June 3rd sounds all right. I’ll take that.
A: June 3rd. Yes, we have a room. How many of you will therebe?
B: Just me.
A: Right. Now if I could just have some details from you...
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How long are they staying?
Are there any seats available?
When can the tickets come?
When do they plan to leave?
What are the options?
Are there any British Airways flights about that time?
Susan: Grand Tour Agency. Susan Sharp speaking.
Hans:Hello, Susan. This is Hans Bradly. I need to send two our sales managers to
Rome next week._____________?
Susan: Ok, _______________________?
Hans: Monday, October 14th.
Susan: And if you want to book return flight I must ask you: ____________?
Hans: Four days. They would like to come back on the 17th night. ________?
Susan: Let me have a look. There is a flight at 8.50 p.m. with British Airlines.
Hans: _______________?
Susan: Fortunately, there are. I’ve just called it up onto the screen. Shall I reserve
you two right now?
Hans: Yes, please. And make it Business Class, OK? __________________?
Susan: $440. Your name and address?
Hans: Mr. Bradly, 30 Park Avenue, London.
Susan: And your telephone number?
Hans: (171) 897 67 487
Susan: Will you pay by credit card?
Hans: Yes, by Master card. Number 324 76545 876. Valid until January, 2009.
__________?
Susan: In three or four days.
Hans: Shall I call you then to check up?
Susan: No need. I’ll send them to you as soon as they arrive.
Hans: Thank you so much.
Susan: You are most welcome.
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Questions:
1. What kind of tourists might go to the places in the pictures, and what could they do there? What problems can they face? What might they enjoy most?
2. What holidays would you prefer? How would they be different from the holidays you usually have?
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1) I am most likely to spend a Saturday night … 2) I enjoy spending time with …
a) at a coffeehouse with friends; a) teenagers;
b) at home with a book; b) college students;
c) having people over for dinner. c) people of all ages.
3) Choose the most appealing menu … 4) My friends would describe me as:
a) potato dumplings; a) social;
b) stir-fried chicken; b) bookish;
c) lamb stew. c) adventuresome.
5) The thought of not having hot water for a week …
a) scares me to death;
b) means I’d have to boil it on the stove;
c) hot water is for wimps.
6) I have always wanted to visit …
a) a European Castle;
b) The Great Wall;
c) Red Square.
Answer Key:
Which letter did you check most often?
a - you might prefer the hustle, bustle and high culture of Central Europe;
b - you might enjoy the relaxed atmosphere of China;
c - you might appreciate the joys and challenges of Russia, or the countries of the former Soviet Union.
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(a) How to find Luggage Check-In.
(b) How to find Cart Rental.
(c) How to check in at the airport.
(d) What kind of travel card to buy and why.
(e) How to find First Class Carriage at a railway station.
(f) How to ask a clerk about train departure.
(g) How to find a cafeteria.
(h) What to do and where to go after landing.
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- for a business man;
- for a retired well-to-do couple;
- for students traveling across Europe;
- for traveling from New York to Siberia;
- for traveling from China to Australia.
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1.
Passenger: How much weight is allowed to take on board the plane?
Check-in clerk: As you are flying economy class, sir, the weight of your baggage must not exceed forty-five pounds. You will be charged for any excess weight you have.
Passenger: Oh, I don’t think my things will weigh that much. See, it’s only forty-one pound. Could I have my handbag with me?
Check-in clerk: Certainly. We shall attach a tag “carry-on baggage” to it. But the suitcase will have to go to the overhead baggage compartment. And now please would you step over to the departure lounge. You will hear your flight and destination announced.
2.
Flight attendant: May I have your seat number? It is in your boarding pass.
Passenger: Here you are.
Flight attendant: Thus way, please. Your seat is over there – third row on the right, next to the porthole. You may put your hat and raincoat on the rack.
(to all the passengers a bit later) Ladies and gentlemen, please put your seats in the upright position and fasten your seatbelts.
Passenger: At what altitude are we going to fly?
Flight attendant: The altitude will be about 25,000 feet.
Passenger: Thanks.
Flight attendant: (some time later) How is the flight? Quite comfortable?
Passenger: Yes, thank you. When do we get to London?
Flight attendant: We should touch down shortly after three, very soon now.
(before landing): Ladies and gentlemen. In 10 minutes we shall be landing at Heathrow. Please remain seated with safety belts fastened and with the seats in the upright position until the plane has come to a compete halt. Thank you.
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Types of messages:
- staff announcement - warning
- advertisement - flight cancellation
- delayed flight departure - delayed night arrival
- security announcement - final flight call
Announcement 1
Passengers are reminded that smoking is not permitted in any part of the terminal building.
Announcement 2
Will passenger Eckber from Miami please go to Airport Information where your tour leader is waiting. Passenger Eckber to Airport Information.
Announcement 3
This is a staff call. Will Roger Broom, please, go to the Baggage Hall immediately. Roger Broom to the Baggage Hall.
Announcement 4
This is the final call flight IB763 to Madrid. Will any remaining passengers, please, proceed immediately to Gate number 14 where the aircraft is about to depart.
Announcement 5
British Airways regret to announce the delay of flight BA008 to New York. Passengers should report with their boarding cards to the BA desk where vouchers for refreshments will be given. We would like to apologize for any inconvenience.
Announcement 6
This is a security announcement. Passengers are reminded not to leave baggage unattended at any time. Any unattended baggage will be removed and may be destroyed.
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Domestic flights in the USA are organized
on the principle of hubs and spokes, like a bicycle
wheel which has a hub at the centre and lots of
spokes radiating out from it in all directions. One
such a hub is Houston in Texas: flights to over 100
other airports radiate out in different directions from
there and half of these are non-stop flights.
For example, if you want to get from
Miami to Los Angeles, you can catch a
Continental Airlines flight from Fort Lauderdale,
change planes at Houston and fly on to Orange
County.
The hub and spokes network has made flights cheaper and means that even quite small places are connected to each other by a major airline or feeder service. Another advantage of the system is that connecting flights are to some extent guaranteed. If one incoming flight is up to one hour late, all the connecting flights (up to 30 or 40) will be held until it arrives so if you are on a delayed flight, that’s good news - but it’s bad news for everyone else because they all have to wait for your plane to land. From the point of view of overseas connections, many hubs also operate as entry points or “gateways”, where passengers flying in from another country can join the hub and spoke system. The same type of system does operate in other parts of the world: for example, you can fly from one part of Europe to another via Frankfurt or Paris, or Amsterdam, or London, but the difference in other parts of the world is that the fares are not any cheaper so there’s no special advantage.
a) The Customs’ Allowance
For travellers arriving from outside the EU
200 cigarettes, or 100 cigarillos, or 50 cigars, or 250g of tobacco
2 litres of still table wine
1 litre of spirits or strong liqueurs over 22% volume, or 2 litres of fortified wine, sparkling wine, or other liqueurs
60 cc/ml of perfume
250 cc/ml of toilet water
$136 worth of all other goods including gifts and souvenirs
For travellers arriving from inside the EU
300 cigarettes, or 150 cigarillos, or 75 cigars, or 400g of tobacco
3 litres of still table wine
1.5 litres of spirits or strong liqueurs over 22% volume, or 3 litres of fortified wine, sparkling wine, or other liqueurs
75 cc/ml of perfume
375 cc/ml of toilet water
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