Dissatisfied party

complaint n

Formal claim

To refer to arbitration

costly a

undesirable a

penalty n

Penalty clause

Penalty rates

claim v

damaged a

Low-quality (equipment, goods)

short-shipment n

short-delivery n

cause n

To make a claim

Rated performance

Retention amount (money)

permit n

misleading a

Down time

minor a

cause v

Resident representative

testify (to) v

Short-delivered

inconvenience n

To sustain losses

urge v

missing a

We are writing to inform you in view of the bad need for...

In the meantime

To be (feel) entitled

Agreed (and) liquidated damages

To consider a claim

To admit a claim

amicably adv

To meet a claim

defective a

through one's oversight

Acceptance report

in one's presence

responsibility n

overlook v

damage n

In transit

carrier n

Manufacturing defect

slight a

retain v

eliminate v

To compensate smb for

compensation n

faulty a

To hold smb responsible

suspend v

Force majeure circumstances

flood n

fire n

To come through

To work according to schedule

To decline a claim

To withdraw a claim

Сообщаем Вам...

поскольку мы испытываем ост

рую нужду в... одновременно, тем временем

The matter will be settled to mutual

satisfaction, we feel certain We wish to maintain good business

relations with you.

Kindly find enclosed...

We have given careful attention to

as regards

it turns out

That would be reasonable.

Is everything else O.K.?

we'd rather...

it'll speed things all around

That's not fair.

it came as a bit of a surprise

True... but...

Let me explain things to you.

we saw no point in that

as soon as we get things straight

claim п

(un) justified

(un) substantiated claim

(un) reasonable

formal

The claim was supported by facts. dissatisfied party complaint n

The complaint will be considered

within this week.

a complaint about

Вопрос будет решен к взаимному удовлетворению (сторон).

мы уверены

Мы хотели бы поддерживать хо­рошие деловые отношения с Вами.

Прилагаем...

Мы тщательно рассмотрели...

что касается

оказывается, по-видимому

Это было бы разумно.

А все остальное в порядке?

мы лучше...

это все ускорит

Это несправедливо.

это нас несколько удивило

Это верно, но...

Разрешите мне всё объяснить

вам. мы не видели смысла в этом как только всё прояснится

претензия

(не) обоснованная претензия

официальная претензия

неудовлетворенная сторона жалоба

Дата добавления: 2015-07-08