In pairs, act out the negotiation from activity 12.

SPEAKING

14 Work in groups. You are members of a creative group. Discuss the most effective ways of promoting a chemical product. Mention your target customers and competitors.

15 In pairs role play this negotiation.

A buyer You want to order 100 containers of potassium chlorate. The list price is US$200 per container. Try to negotiate a better price, discount, delivery and payment.

A supplier You offer a 3% discount, delivery in six weeks by sea freight and ask for payment by bank draft.

16 In pairs role play the situation of buyer’s complaints.

A buyer You are not satisfied with the order you have made. Complain about some filters (order № PV205) which have a number of defects (don’t fit, not up to usual standard, etc.).

A supplier · Deal tactfully with the complaint · Show understanding · Get the facts · Promise action

PROJECT WORK

“Our markets”

Prepare a short presentation about a chemical product and design a Power Point presentation following a plan.

· main markets (suppliers, buyers, competitors)

· target customers (ways of promoting)

WRITING

Write an inquiry letter. Use Appendix for help.

Write a letter of complaint. Use Appendix for help.

CHECKLIST

Assess your progress in this unit. Tick (ü) the statements which are true.

	I know who our existing and target customers are.
	I can name our main competitors.
	I can talk about the ways of promoting our product.
	I can negotiate about selling or purchasing a piece of equipment.
	I know how to write business letters (an inquiry letter, a letter of complaint)

UNIT 10

MATERIALS IN CHEMICAL INDUSTRY

STARTING UP

1 Look at the pictures below. What types of plants do you see?

1) Borosilicate Glass/ Soda Lime Plant 3) Sewage Treatment Plant

2) Benzene Extraction Plant 4) Hydrogen Plant

a b

c d

2 What products do these plants produce? What services do they provide? What raw materials are used for production?

READING

3 What materials in chemical industry do you know? What materials are used in your business? Listen to the text and make the list of materials.

4 Read the text and give a name for each paragraph.

---

Дата добавления: 2015-10-31