The customer decides to fly. Read the conversation and complete the booking information on the computer screen.

At the airport

Lesson 1

Booking a ticket

Before you read

Choose the best word in the definitions(1-4).

1The price you pay to travel on a plane, train, etc. is the fee/fare/rate.

2A journey by water is a flight/ferry/voyage.

3You board a plane at a gate/platform/quay, and a train from a gate/platform/quay.

4A ticket to a place and back again is a two-way/return/reverse ticket.

Reading

A travel agent is explaining transport choices to a customer who wants to travel from London to Edinburgh. Use the information below and in the box to complete the explanation.

journey time

bus 10 hours

train 5 hours

plane 1 hour

quicker ■ the cheapest ■ more interesting ■the most expensive ■ more expensive ■the quickest ■ the longest

‘Basically, you can go by train, by bus, or you can

fly. The bus is ¹_______________option, but it

takes²______________. Flying is³____________..

but obviously it's⁴_____________ - it only takes

an hour. The train is ⁵______________ than the

bus, but it's⁶_____________, and because it

goes through beautiful countryside it’s a
⁷_____________ journey.’

The customer decides to fly. Read the conversation and complete the booking information on the computer screen.

A OK, what date do you want to travel on?

С We'd like to fly to Edinburgh on Friday 10th,

in the evening.

A And when do you want to come back?

С On the Monday morning - that's the thirteenth.

A OK, … there's a flight at 18.30, but that's full...

there are seats available on the 19.45 - that lands

in Edinburgh at 20.40.

С Yes, that's fine.

A Let's just look at return flights... I can offer you

seats on a flight at 10.00 on Monday 13th, arriving

in London at 10.55. С That's fine.

A And the fare is £99 plus £10 UK airport tax.

С OK, fine.

A Can I have the passengers' names, please?

С Andrew Waterstone and Jane Morris.

A And what's your address?

С 25 Tadema Road, London SW10 4RJ.

A And can I have a daytime telephone number?

С Yes, it's 020 7465 1003.

A OK. That's all confirmed. You should receive your tickets in the post tomorrow.

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