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An automated message

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  1. A message from the author/creator of the compendium
  3. Masaru Emoto. Messages from Water. - Tokyo, 2000.

'Welcome to Haznor Business Systems. This is a toll-free number. Please choose one of the following four options. If you are calling about an existing order, please press 1. (9) If you wish to place a new order, press 2...'



1) This is Ann Forsell's voicemail.

Some other formal opening phrases for voicemail are:

An informal opening:

2) It's about the meeting next month.

Calls often begin with:

3)... I can't make it...

Make is often used instead of attend in informal usage:

4) Can you talk?

Other useful phrases for checking if the person you want to talk to is free, and some replies:

5) I'm in a meeting.

Some other reasons why you cannot take a call:

6) I was just ringing to check the time ...

I was just ringing/calling... is a useful alternative way to start a call:

· I was just calling about the meeting next Friday.

· I was just ringing to see if everything's OK for


· I was iust calling to ask for some advice.

7) Sorry, I can't hear you very well.

Some other phrases to use when reception is bad:

· Sorry, could you repeat that?

· Could you say that again?

· I'm sorry, I didn't catch that.

· I'm afraid the line's bad. Did you say fifteen?

· Could you speak louder? The line's very bad.

8) I'll just go outside.

Use will when you offer or promise to do something.

9) If you are calling about an existing order,please press 1.

Some other 'automated' instructions:


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Читайте в этой же книге: КОМПЛЕКСНАЯ ЦЕЛЬ МОДУЛЯ | Составление резюме на английском | МЕТОДИКА СОСТАВЛЕНИЯ ДЕЛОВОГО ПИСЬМА | Заказ (Order).Подтверждение и отклонение заказов. (Confirmation and Refusal of Orders). | ADJECTIVES | Exercise 1. Think and give extensive answers. | Exercise 6. Complete the sentences with one of the alternatives. | SPEAKING | Vocabulary notes | LANGUAGE DEVELOPMENT |
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