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Yours faithfully
Nancy Clyde Signature
Enc: 2
VIDEO ENTERPRISES Sender's
16 East Street, London EC1 4BE address
Ms Nancy Clyde Your ref.: Receiver's
6 Redwood Street Our ref.: CD/YM name and
Greenhill 4 July 1998 address
London EC2Y 8DS
Job interview Attention line
Dear Ms Clyde Salutation
Thank you for your recent application for the post Introduction
of secretary.
I would like to invite you for an interview at 11.30 Letter body
a.m. on 14 July, 1998. I would be grateful if you
could let me know as soon as possible whether
this would be convenient.
I look forward to hearing from you and meeting Ending
you.
Yours sincerely
Bruce Fletcher Signature
Personnel Director
Looking at the above given business letters you can see that a typical 'standard' business letter consists of several parts.
1. Sender's address (but not the name) can be written at the top or in the top right-hand corner.
2. Receiver's name and address is written a little lower, on the left.
3. Date (on the right) can be written in two ways: 28 June, 1998 or 28/6/98.
The American way of writing the date is different: June 28, 1998 or 06/28/98.
4. Attention line indicating either the subject of the letter:
Job intervi ew
or the person the letter concerns:
for the attention of Ms Smart.
5. Salutation is written on the left under the attention line or (if there is no attention line) under the receiver's address.
As has already been mentioned, the form of salutation depends on whether the receiver's name is indicated or not.
As to the punctuation the latest fashion in not to use any.
6. Body of letter and its introduction vary depending on the type of the letter and its contents, (содержание).
The most frequently written business letters are:
- sales letters (the letter advertising products and sending out promotion materials;
- enquiries (a letter asking for information, prices and sample products):
- orders (a letter placing an order for products); заказы
-letters of complaints (letters complaining about different kinds of errors, defects, damage to the
products, contract violation, etc.);
- letters concerning different financial matters (asking
for credit, granting or refusing credit, requesting or demanding payment, etc.);
- reminders (letters reminding the addressee
or some facts);
-job applications;
- invitations;
- letters of apology, etc.
There are many more types of business letters,
butwhatever the contents, the introductory phrases
are quite often the same. The basic rule is as follows:
- if the information the letter contains is positive, begin your letter like that:
- when you are replying to a letter
Thank you for your letter of 10 May informing
(requesting, ordering, etc.)...
- when vour letter is not a reply
We are (very) pleased to advise you (to confirm,
to learn,etc.).
- if the information is going to disappoint or upset the
receiver, begin your letter:
We have received your letter, but must point out that...
or We regret to inform you that...
or We have to advise you that...
7. Ending (complimentary close).
If you begin the letter with: 'Dear Sir/Madam',
theending should be 'Yoursfaithfully'. '
If you begin the letter with 'Dear Mr Smith',
theending should be 'Yours sincerely'.
8. Si gnature.
9. Name and title of sender printed clearly.
Prof. Charles Goodmanners
Culture Language Studies Director
10. Enclosure (enc): 2 (2 pages)
As you know there is quite a lot of difference between
British English and American English. It couldn 't but
influence business correspondence.
Study the two letters below showing the styles and layouts
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