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Exercise 1. Read the following information and do the tasks.
Phillipe is a 23 year old Frenchman who recently qualified as an accountant. He wants, eventually, to have his own business as a consultant. He has received three job offers.
1.
| Company | XTA |
| Activities | Produces electronic components for the automobiles and aerospace industries |
| Workforce | 11,000 |
| Headquarters | Tokyo |
| Date founded | |
| Notes | XTA is a Japanese multinational with offices in 16 countries. They are very well-established and have a good name in the industry. They are also quite bureaucratic and highly structured. Most of the top jobs are in the headquarters in Tokyo. |
| Job title | Accountant Assistant |
| Salary | £12,500 |
| Contracts | 2 years |
| Responsibilities | Working in XTA’s administration centre for the British Isles in Culloch, a village of 2,000 people in Northern Scotland, under the supervision of a Junior Accountant. The job consists of processing expense claims. |
2.
| Company | SUTTON’S |
| Activities | Design and markets computer-controlled restaurant equipment |
| Workforce | |
| Headquarters | Oxford |
| Date founded | |
| Notes | SUTTON’S was set up by Jeff Sutton. It is privately held (there are five shareholders). Its products are designed by Jeff Sutton, who is an ex-chef. The company has been successful and is growing rapidly. It is also a young company: the average age of the staff is 28. |
| Job title | Accountant |
| Salary | £13,500 |
| Contract | 6 months |
| Responsibilities | Working in Sutton’s offices in Oxford under the supervision of the Chief Accountant. Working on day to day accounts and participating in a project to set up a new accounting system. |
3.
| Company | VOUVRAY |
| Activities | Designs, produces and markets cosmetics and perfume |
| Workforce | 2,000 |
| Headquarters | Paris |
| Date founded | |
| Notes | VOUVRAY is a family firm. All shares in the company and most top jobs are held by members of the Vouvray family. There are offices in New York and London, though policy is set from Paris. The company has a well-known name and a high-quality, upmarket image |
| Job title | Junior Accountant |
| Salary | £12,000 |
| Contract | 12 months |
| Responsibilities | Working in Vouvray’s Central London offices under the supervision of a Senior Accountant. The job consists of running the pay roll, and working on quarterly accounts for the UK operation. |
Task 1. Discuss the advantages and disadvantages of the offers. Give your reasons.
Task 2. Role-play a conversation between Phillipe and his English uncle, a retired company chairman.
Task 3. Write a letter in which Phillipe accepts or refuses one of the jobs.
Exercise 2. Read the following information and do the task.
H&I (Harris and Ives) investment Services is a British company which provides ethical portfolio management to private investors. For example, some investors wish to avoid companies which pollute the environment or which operate in oppressive states. H&I creates and manages individualized portfolios to suit the ethical concerns of their clients.
H&I have decided to set up an office in Poland. One employee is to go to Warsaw for six months. There are basically four tasks:
If the employee is successful she or he will be made a partner of H&I. Four names have been put forward, for very different reasons.
John Siemiradzki is 24 years old. He is of mixed Polish-British parentage and bilingual in English and Polish. He grew up in Britain, but he has visited Poland many times. He has been working for H&I for two years and is a Junior Economist. He joined the company straight from university; he has never had any other job. He holds a bachelor’s degree in Economics and has just begun studying for an MBA in his own time – the company is helping to pay his fees. His immediate superior says he is intelligent and well-informed but volatile. He has lost his temper with colleagues more than once.
Jacqui Dubois is 26 years old and French. She has lived in the UK since she was 11 years old. She has been working for H&I for three years. She is currently a Researcher – a post she has held for one year. Previously she was an Assistant Researcher. She joined H&I direct from university and has never worked in any other company. She has a bachelor’s degree in Eastern European Studies and a master’s degree in Economics. She speaks Polish and French fluently, and has good Russian. During her bachelor’s degree she lived in Warsaw for one year. Her immediate superior says she is calm and mature for her years and a rapid learner, though sometimes over-cautious.
Dave Glade is 36 years old and British. He has been working for H&I for ten years. During this time he has become a key person. For the last two years he has been in charge of marketing and public relations. He has dealt with a number of new ventures on behalf of the company, most with great success. He started work as an Office Junior in an insurance company after leaving school at 16. He now has a bachelor’s degree in Economics, which he took as a mature student at 30. He speaks a little Russian and no other foreign languages. He has visited Eastern Europe numerous times on business. His colleagues describe hi, as pragmatic, hard working and imaginative, but sometimes inclined to steamroller over other people.
Art Leeward is American born. He is 35 years old. He has been in the UK working for H&I for eight years – previously he worked for the Bank of America in Chicago. He is a Senior Economist, and has a great deal of experience of joint ventures in Latin America. He has a bachelor’s degree in Economics, an MBA and a PhD in Political Science. He is the author of “Economics and Culture: How Multinationals Operate in the Developing World”. He speaks fluent Spanish, but no other foreign languages. He has never previously visited Eastern Europe. His immediate superior says he is exceptionally able.
Task 1. Tell about strengths and weaknesses of each candidate. Give your reasons.
Task 2. Role-play a meeting. Decide how to rank the four candidates (from one to four) according to how well-suited you think they are to the task. Present you decision and give short explanation.
Exercise 3. Read the Memo and the Appraisal form.
|
| APPRAISAL FORM | |
| Name | |
| Department | |
| Job title | |
| Strong and weak points | |
| Specific problems and progress in the last six months | |
| Areas for development | |
| Working with others | |
| Feelings about the company, suggestions | |
| Future in the company/department | |
| Special needs and requests |
Task 1. Study the appraisal form and write ten questions you could ask if you were running appraisal interviews.
Task 2. Write short report about all project managers. Use the role cards.
Task 3. Read what was said in the appraisal interviews and role-play the appraisal interviews. Use the role cards.
Role cards.
1.
Strong points: hard working, good productivity figures
Weak points: your planning is sometimes too optimistic
Specific problems: none in this six-month period
Progress: you are better at delegating work than before
Areas for development: improve planning
Working with others: not good, sometimes you are impatient with subordinates and too critical
Feelings about the company: mainly positive
Suggestions: you suggest starting a sports club for all employees
Future: you would like to go into general management
Special needs & requests: you would like more training on financial management and planning
2.
Strong points: good technical knowledge, high quality work
Weak points: perfectionism – and low productivity
Specific problems: project Y65 was late and over budget
Progress: you are better at planning projects than before
Areas for development: continue to improve planning
Working with others: excellent
Feelings about the company: mixed
Suggestions: none
Future: you are thinking of working freelance as a consultant
Special needs & requests: none
3.
Strong points: motivating, good communicator, good team leader
Weak points: technical knowledge could be better
Specific problems: none
Progress: your cost control is better than before
Areas for development: try to update your technical knowledge
Working with others: excellent
Feelings about the company: very positive
Suggestions: you suggest that the company opens a fitness centre for all employees
Future: you would like to go into general management
Special needs & requests: technical training courses
4.
Strong points: good relations with clients, good productivity
Weak points: team management could be better
Specific problems: several arguments with second-in-command and with senior project manager
Progress: your management of your own time has improved a lot
Areas for development: relations with your team
Working with others: poor
Feelings about the company: positive
Suggestions: you suggest individual productivity bonuses for project managers
Future: you would like to become a senior project manager
Special needs & requests: training to improve ability to work with others
5.
Strong points: creative, hard working
Weak points: self discipline – you take on too many projects at the same time
Specific problems: needed extra staff to finish project T89
Progress: you have improved your relations with clients
Areas for development: time management
Working with others: fine
Feelings about the company: positive
Suggestions: you suggest introducing flextime for administrative staff
Future: would kike to manage projects in other countries
Special needs & requests: language training, time management courses
6.
Strong points: reliable, conscientious
Weak points: could be more flexible
Specific problems: none
Progress: better at planning than before
Areas for development: take a more creative approach to problems
Working with others: fine
Feelings about the company: mixed
Suggestions: none
Future: would like to move to head office
Special needs & requests: 3 months’ unpaid time off to spend with family at the end of the current project
7.
Strong points: calm, self confident
Weak points: could be more creative in finding solutions, can be too dominant sometimes
Specific problems: none
Progress: progress in all directions
Areas for development: taking advice from others
Working with others: excellent
Feelings about the company: very positive
Suggestions: more training for new employees
Future: would like to go into general management
Special needs & requests: financial training
8.
Strong points: sociable, sensitive to other people
Weak points: sometimes indecisive at key moments
Specific problems: project N31 was over budget
Progress: better at dealing with criticism from subordinates
Areas for development: managing the team
Working with others: excellent
Feelings about the company: positive
Suggestions: more social activities for employees
Future: would like to become a senior project manager
Special needs & requests: none
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| SECTION 1. KEY VOCABULARY. | | | SECTION 3. SUPPLEMENTARY READING. |