Dr Carter says he decided to improve his presentations because

A he felt he was doing worse than his colleagues.

B his boss expressed dissatisfaction with his performance.

C he dislikes doing anything badly.

To improve his own performance Dr Carter studied

A books about public speaking.

B the techniques of good presenters.

C common mistakes made by speakers.

26 What does Dr Carter say about nervousness?

A There is no effective way to control it.

B Audiences don’t think it’s a major problem.

C He was given the wrong advice about it.

27 What was the first change Dr Carter made to his preparation?

A He began practising alone in a big room.

B He got colleagues to listen to his performance.

C He began to develop key parts of his presentation.

Dr Carter now recommends making a video recording of

A your practice presentation with colleagues present.

B real presentations given by other people.

C your practice presentation without an audience.

Dr Carter says most speakers find presentations hard because

A they have to speak to unfriendly audiences.

B they have little experience of public speaking.

C they are anxious about the technical equipment.

30 What technique does Dr Carter recommend for reducing anxiety?

A relaxing the face muscles

B remembering a pleasant experience

C practising deep breathing

Test 2 LISTENING 40 minutes (including 10 minutes’ transfer time)

PART ONE

Questions 1—12

• You will hear three telephone conversations or messages.

• Write one or two words or a number in the numbered spaces on the notes or forms below.

• After you have listened once, replay each recording.

Conversation One

(Questions 1—4)

• Look at the form below.

• You will hear a man making a request for catering.

EXECUTIVE CATERING SERVICES

BOOKING FORM

Booking made by: Julian Russell

Company: Family Holidays

Event: Launch of new (1)____________________________

Date: (2)_______________________________________________

Location: Head Office, in the (3)_______________________

Number attending: (4) ____________________________________________

Conversation Two

(Questions 5-8)

• Look at the note below.

• You will hear a man calling to change an arrangement.

Message

To: Sam Wong

From: Bob (5)__________________________ (Planning Dept)

Message: Wednesday’s meeting with him and (6)____________________________________ changed to (7)____________________________________ at 11 am.

Please bring (8)____________________________ for the new production units.

Conversation Three

(Questions 9—12)

• Look at the note below.

•You will hear two colleagues talking on the phone.

IT Department Messages Time: 10.30 am

Tom,

Dave Proctor ((9)_______________________ Dept) called - he has someone who might be suitable for the (10)___________________________________ job.

Can you go over there and take a departmental (11)___________________________________ with you?

Candidate will wait for up to (12)_____________________

PART TWO

Questions 13—22

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