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Sample letter of complaint

Читайте также:
  1. Alphabet_position(Letter,Position)
  2. Appendix 8. Criteria for letter assessment
  3. B. Put the following in the right order, then rewrite the letter in paragraphs adding a salutation and your name.
  4. BODY OF A LETTER
  5. BUSINESS LETTER
  6. Correct the mistakes in the following business letter
  7. Covering letter

Look through the letter of complaint and answer the following questions:

1) What is the topic of each paragraph?

2) Is it formal or informal letter? Is it mild or strong? Prove it.

3) Underline the mild / strong expressions, and then replace them with the appropriate expressions of opposite style. For example, if the letter is strong, underline strong expressions, and then replace them with the appropriate expressions of the mild style.

 


Sample memo

Read the memos and write the correct subject on the subject line of each memo.

Choose from the subjects given below.

 

a) Company health club b) New general manager c) New sales manager d) Closure of cafeteria e) Meeting postponed f) Conference rooms


 


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Читайте в этой же книге: Meeting with scientists | Climate changes | Speculations on the future of science | Appendix 2. Power Point presentation | Appendix 3. Strategies for oral presentations | Write your own humorous material. | Appendix 5. Body language | Synergetic activities | Architecture | Fill in the gaps of the letter of request with the phrases given below |
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Sample equipment financing agreement| Appendix 8. Criteria for letter assessment

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