Читайте также:
|
|
***I***
A: Can I help you?
B: Yes, I'm looking for a sweater.
A: What size are you?
B: I'm an extra large.
A: How about this one?
B: Yes, that's nice. Can I try it on?
A: Certainly, the changing rooms are over there… How does it fit?
B: It's too large. Do you have a large?
A: Yes, here you are.
B: Thank you. I'll take it.
A: OK, how would you like to pay?
B: Do you take credit cards?
A: Yes, we do. Visa, Master Card and American Express.
B: OK, here's my Visa.
***II***
A: Good morning, can I help you?
B: Well, I’m looking for a pair of shoes. Size 6.
A: What colour would you like?
B: Black, I think.
A: I can offer you this pair of leather shoes.
B: They look wonderful. May I try them on?
A: Sure. How are they? Aren’t they tight?
B: Quite comfortable. They are not tight, but the heels are too high, I’m afraid.
A: Do you want them for a special occasion?
B: Oh, yes. My friend’s wedding.
A: It’s a very good quality. I really don’t think you can find better anywhere else.
B: The price seems rather expensive. 150 €… Anyway, I’ll take this pair.
***III***
Shop Assistant: Can I help you?
Customer: I’m looking for a skirt.
SA: All the skirts are on sale today. They are 25% off. What size are you looking for?
C: I wear a size 6.
SA: What color do you like?
C: Maybe light blue or pink.
SA: Okay. How about this one? The pink and white stripes match your blouse.
C: I don’t like stripes. I would like a skirt without stripes.
SA: Okay. Let’s see. Here we have a hot pink skirt. Do you like this one?
C: Oh yes, I do. Oh, what about this blue one? This is a beautiful skirt. Can I try the pink and the blue skirts on?
SA: Of course. The dressing room is behind the cash register on your left.
C: Thank you.
The customer comes out of the dressing room wearing the pink skirt.
SA: Oh, that skirt fits you very well. Did you try on the other skirt, too?
C: Yes, I did. But it doesn’t fit. It is too tight on my waist. I like this one very much. How much is it?
SA: Regular price is $58. It is $43.50 on sale.
C: That’s a good price. I’ll take it. Where do I pay?
SA: How will you pay? Cash or credit card?
C: In cash, I think.
SA: It’s $43.50. Thank you. Have a nice day.
C: Thank you. Good-bye.
***IV***
SA: May I help you?
C: Yes, I'm looking for a pair of trousers.
SA: What color would you like?
C: Black.
SA: And what size are you?
C: I'm not sure. 32, I suppose.
SA: How about these trousers?
C: What material are they?
SA: Wool.
C: Have you got anything in cotton?
SA: Yes, these ones.
C: Can I try them on?
SA: Of course. The fitting room's over there.
C: They're a little long. Have you got anything shorter?
SA: These are shorter.
C: I'll take them.
***V***
C: Excuse me, how can I get to the women's department?
SA: Over there, on the right, madam, just near the linen department.
C: Thank you.
SA: What can I do for you?
C: I need gloves.
SA: What gloves would you like: leather or suede?
C: I haven't made my choice yet. What could you advise?
SA: I think these suede gloves are good. And their colour is very nice. You can try them on.
C: Thank you and the size is just mine. What about the price?
SA: It’s 75 €.
C: It’s a bit more than I expected, but I’ll take them.
SA: You won’t regret! Thank you for shopping!
C: I hope so! Good-bye.
SA: Good-bye. Come again!
***VI***
A: It’s a wonderful shop!
B: It is. I always do shopping here. Here is the shopping list. Let’s go to the meat counter.
A: What shall we buy?
B: We want some beef and chicken. You know I can’t do without meat.
A: I’m fond of dairy products.
B: Look! The chicken is splendid and the beef is of superior quality. Now let’s go for dairy products.
A: All right. Here are the eggs, butter, milk, sour milk and cream.
B: What’s next on the shopping list?
A: I think juice. Let’s buy apple juice.
B: Here it is. The lemons and oranges look fine. Let’s have some.
B: Okay. Our cart is full up. Let’s go to the cash register.
***VII***
SA: Good morning, lady. Can I help you?
C: Morning, yes, please. I’m looking for grapes. Have you got any?
SA: Yes, certainly. Extremely tasty.
C: I’d like three bunches, please.
SA: Here you are. Anything else?
C: Yes, one pound of lemons, a dozen of oranges, two pounds of raspberry and a pineapple, please.
SA: Is that all?
C: Yes, it is. How much is that?
SA: That is $10.45.
C: Thank you very much. Good bye.
SA: Good bye.
***VIII***
A: Where is the shopping list? Have you got it?
B: Me? What do you mean? Mum gave it to you. Don't you remember?
A: Oh, no! I've lost it!
B: You're so absent-minded. Well, take it easy. Let's think what we need.
A: I'm sure we've run out of milk, butter and bread.
B: What else? Oh, look! Let's get a tin of pineapples.
A: Mum didn't say a word about it! But...
B: Don't be so dull! Now we'll get a bottle of milk, eggs, bacon and tea.
A: Don't forget about marmalade! How about having an ice-cream?
B: It's a good idea.
***IX***
Nancy: Hi Cheryl! Are you ready to visit a department store with me?
Cheryl: Hi, Nancy! Yes, sure. Where do you want to go?
Nancy: First of all, I want to take back these jeans and to get a refund for them. They don't fit me at all. Secondly, I need to take this phone to waranty repair. I bought it a month ago and it doesn't work. I guess, that's all.
Cheryl: Wow. We have a busy day. Oh, well. Let's do that. What did you say was first on your list? The jeans store? I think, it's right here, on the ground floor of the mall.
Nancy: Yes, that's the shop. Excuse me, where can I get the refund for these jeans? I bought them yesterday at your shop and when I came back home, I realized they didn't actually fit me well.
Shop assistant: One moment, please. I'll call the chief manager. She is responsible for refunds. Here she is.
Chief manager: How can I help you, ladies?
Cheryl: My friend would like to get a refund for these jeans. She bought them at your store yesterday and then realized they didn't fit her.
Chief manager: I see. Do you have the receipt with you?
Nancy: Yes, I do. Here it is.
Chief manager: I will also need your ID, miss, to fill in the Return form.
Nancy: No problem. Here you go.
Chief manager: All right. You'll need to sign here and here. And wait a minute, please. I'll get the refund.
Nancy: Thank you very much.
Cheryl: Ok. What's next?
Nancy: I need to visit the store of mobile phones on the second floor.
Cheryl: Ok. Let's ask them, if they can repair your phone.
Nancy: Excuse me, who can I speak to about the waranty repair procedure?
Shop assistant: You may talk to our manager. He is at that corner stand.
Cheryl: Thank you.
Manager: Hello! How can I help you?
Nancy: Hello! I bought a mobile phone at your store a month ago and something is wrong with it now. I was wondering if it can be repaired as there is a one-year waranty for this phone.
Manager: Let's see. Do you have a waranty check with you?
Nancy: Yes, sure. Here it is.
Manager: We can offer a week's examination and then we can contact you.
Nancy: That's fine. I can wait.
Manager: In that case I'll need your full name and contact information.
Nancy: My name is Nancy Blair. My e-mail is nancyblair@hotmail.com
Manager: Thank you. We'll contact you as soon as possible within a week.
***X***
Shop Assistant: Are you being served?
Mother: No, I'd like to buy a light summer dress for my daughter.
Shop Assistant (addressing Jane, a slim eighteen-year old girl): What size do you wear?
Jane: I don't know exactly. 8 or 10 maybe.
Shop Assistant: What do you think of this pale-blue one, made of silk.
Jane: The dress is not bad, but it's slightly out-of-fashion. Besides, the cut is not perfect, the skirt is too long, the collar looks awful and so do the sleeves. And I don't quite like the colour. I'd like to have a look at this pink one.
Shop Assistant: Just a moment! Well, here you are. The size is yours.
Jane: Thank you greatly. Can I try it on?
Shop Assistant: Certainly, you can. This way, please. (In the fitting-room Jane puts the dress on and looks at the mirror.)
Jane: What do you think, Mum? Isn't it terribly pretty? The cut is fantastic, the colour is raving.
Mother: I'd rather say fabulous! It’s really becoming to you! But, it's a bit loose on you. You look incredibly thin as though you're dying of hunger.
Jane: Mum?!
Shop Assistant: Oh, please, don't say so. It fits her perfectly. Take my advice and buy it.
Mother: How much does it cost?
Shop Assistant: $150.
Mother: It isn't very cheap, is it?
Shop Assistant: But the dress is the last fashion collection. Don't you want your daughter look smart?
Mother: Do you really think so?
Shop Assistant: I’m sure of that. By the way we’ve got a big choice of belts.
Jane: Wow, what a nice thing! It’ll match my shoes, mum! Let’s buy this belt, too.
Shop Assistant: Actually, it’s on sale now. It’s really a good deal!
Mother: Well, where is the cash desk?
Shop Assistant: This way, please. Good luck.
Jane: Thank you, mum! I love you so much!
Дата добавления: 2015-07-11; просмотров: 197 | Нарушение авторских прав
<== предыдущая страница | | | следующая страница ==> |
SALES: BLACK FRIDAY AND CYBER MONDAY | | | A SURVIVOR’S GUIDE TO PUBLIC TRANSPORTATION |