Make up sentences of your own using the words and expressions from ex.8.

AT THE HOTEL

1. Memorize the following words and expressions:

To put up at a hotel – останавливаться в гостинице,

hotel accommodation – номер в гостинице,

arrival – прибытие,

departure – отъезд,

to fill in an arrival card – заполнить карточку прибытия,

receptionist – администратор; служащий, который оформляет гостей в гостинице,

reception desk (counter) – бюро администратора, где оформляют
гостей,

room-clerk – дежурный в гостинице,

to reserve (to book) – заказывать, бронировать,

to make a reservation – забронировать место,

in advance – заранее,

block letters – печатные буквы,

permanent address – постоянный адрес,

to check in (to sign in) – регистрироваться в гостинице по прибытии,

to check out (to sign out)– освободить номер в гостинице, выписаться,

checking out time – время выписки из гостиницы,

to register – регистрировать(ся),

to confirm – подтверждать,

ID (identification card) – удостоверение личности,

to extend a stay – продлить пребывание,

lobby – вестибюль,

room service – обслуживание в номере,

bill – счет,

to make out a bill – выписать счет.

2. Read and translate the following sentences:

1. The receptionist handed me a form to fill it in.

2. It was difficult to get hotel accommodation during the Olympic Games.

3. Please, let us know if you decide to extend your stay here.

4. “I’m checking out, can I have the bill, please?” said Mr. Blake.

5. At the reception desk I saw a line of people waiting to check in.

6. The room-clerk asked me to register my name in the visitor’s book.

7. Are you sure the checking out time in this hotel is 1 p.m.?

8. I said, “I have a reservation here. The hotel sent a letter confirming it.”

9. When registering the visitor said he would prefer a ten-floor room to a four- floor room.

10. Will you write your name down here in block letters, please?

11. In summer one should make a reservation in advance.

12. I prefer to make a reservation by phone.

13. It isn’t an easy thing to put up at a hotel in a small town like this.

14. Where can I find accommodation at a moderate price?

15. Mr. Blake, we are holding that reservation for you. The room will be held until you arrive (until 7 o’clock).

16. I want to make a short stay at the Embassy hotel.

17. Hello, my name is … I’m calling to confirm my reservation for a single room.

18. Would you mind signing the register?

19. Make out my bill, please.

20. Unfortunately we are booked up till October.

21. Once you have checked in you will never want to check out.

3. Read and translate the dialogue:

B.: Good morning. I’d like to check in.

Reception Clerk: Do you have a reservation with us?

B.: Yes, I do. I made a reservation by phone last night.

R.C.: Your name, please?

B.: Brian Mitchell from San Francisco.

R.C.: Would you spell your name please?

B.: M as in “ Mary”, I as in “Isaac”, T as in “ Tommy”, C as in “ Charley”, H as in “ Harry”, E as in “ Edward”, double L as in “ Lucy”.

R.C.: Okay. Let me see. You have a reservation for a single room. Is that correct?

B.: Perfectly correct.

R.C.: Have you already decided how many nights to stay?

B.: At least until Wednesday. But I may stay longer than that. When should I inform you if I decide to extend my stay?

R.C.: Let us know about your decision Tuesday night. You can give us a ring until 11 p.m..

B.: All right. What’s the price of the room.

R.C.: 75 dollars per night. Please, fill in the registration card. Print your name and permanent address.

B.: Should I sign my name?

R.C.: Put your signature right here. Okay, will you pay in cash or by credit card?

B.: By credit card. Do you need it right now?

R.C.: You can give me your credit card before checking out.

B.: You take Master Card, don’t you?

R.C.: Yes, surely. But I’ll need to see your ID.

B.: Is the driver license all right?

R.C.: Yes, of course.

B.: By the way, what’s the checking out time?

R.C.: One o’clock in the afternoon.

B.: Thank you. I have some additional questions.

R.C.: I’ll be glad to answer them.

B.: What about the room service?

R.C.: Room service is available from 6 to 10 p.m. You can dial your order from the telephone in your room.

B.: Where is your restaurant?

R.C.: The restaurant is on the 25^th floor. We also have a coffee shop. It’s right here in the lobby.

B.: Thank you for the information.

R.C.: You are welcome. A bellboy will help you with your luggage. Your room is number 1215. Enjoy your stay.

B.: Thanks.

4. Fill in the blanks with the words and expressions from ex.1:

1. When you arrive at a hotel the first thing to do is to…

2. In smaller hotels you simply sign the visitor’s book and give your… address.

3. I’m leaving in a few minutes. Could I pay my …?

4. He usually… … by e-mail and not by phone.

5. First of all you should … … a registration card.

6. “What is the …?” – One o’clock in the afternoon.

7. I’d like to … my stay at the hotel for four days.

8. When I came to Cardiff last time there was a folk music festival there and it was rather difficult to ….

9. How are you going to pay, sir, in … or by …?

10. They entered the lobby and walked up to the … … of the hotel.

11. You’d better make reservation … … because hotels have no vacancies in the middle of the tourist season.

12. How long do you intend to…, sir? – I’ll probably leave in two or three weeks. – Yes, I see. Will you tell us as soon as you know about your …?

13. At large hotels you may ask for any … … by telephone.

5. Fill in the forms and register in a hotel:

1. Room № ______

Check in ___________20…. Check out ___________20…

(Date of arrival) (Date of departure)

Surname_ _ _ _ _ _ _ _

Name _ _ _ _ _ _ _ _ _ _

Date and place of birth _ _ _ _ _ _ _ _

Citizenship _ _ _ _ _ _ _

Permanent address _ _ _ _ _ _ _ _

Occupation _ _ _ _ _ _

Purpose of visit_ _ _ _ _ _

Signature_ _ _ _ _ _

Thank you!

2. Welcome

Name _ _ _ _ _ _ _

Room number _ _ _ _ _ _ _ Rate _ _ _ _ _ _ _

Date of arrival _ _ _ _ _ _ _ Date of departure _ _ _ _ _ _ _

Check-out time 12 noon

Please present this card when signing bills in the restaurants.

Registration Form

(Name of the Hotel)

To be filled in immediately on arrival

Surname _ _ _ _ _ _ _ _

Christian name _ _ _ _ _ _ _

Nationality _ _ _ _ _ _ _

Date of arrival _ _ _ _ _ _ _ Sex _ _ _ _ _ _ _

Particulars of registration (Certificate or Passport) _ _ _ _ _ _ _

Arrived here from (last address in full) _ _ _ _ _ _ _

Signature _ _ _ _ _ _ _

To be filled in on departure

Date of departure _ _ _ _ _ _ _

Destination (new address in full) _ _ _ _ _ _ _

Signature _ _ _ _ _ _ _

6. Memorize the following words and expressions:

A single room – номер на одного человека,

a double room – номер но двоих,

a suite – номер люкс,

with a private bath (shower, toilet) – с отдельной ванной (душем,
туалетом),

I’d like to reserve (to book) – я бы хотел заказать (забронировать),

I’d like to reserve … for 3 nights – я бы хотел заказать … на трое суток,

modern conveniences – современные удобства,

How much is the room? – Сколько стоит этот номер?

to include – включать,

Is breakfast included? – Завтрак включен в стоимость?

Service and tax are (not) included – Обслуживание и налоги (не) включены в стоимость,

a charge – плата, цена,

a porter – портье,

to show up to – проводить до,

a maid (chambermaid) – горничная,

a valet – служащий гостиницы, отвечающий за стирку и глажение
белья,

to warn – предупреждать,

laundry – стирка, прачечная,

to make an order for a laundry – делать заказ на стирку белья,

to book a call – заказать разговор по телефону,

to fill in a breakfast order- заказать завтрак в номер.

7. Read and translate the following sentences:

1. I’d like to reserve a double room with a private bath.

2. I’m afraid there are no vacancies and you will have to share a room with Dr.Blake.

3. Is there a night porter at your hotel?

4. Are all double rooms with private baths?

5. I’d like to reserve a single room for three nights from 17 to 20 of March.

6. What is the rate for a single room at a standard hotel?

7. What other services are included?

8. How can I make an order for a laundry?

9. You may contact the valet any time between 8 a.m. to 7 p.m.

10. Before leaving the maid asked us to fill in a breakfast order.

11. This hotel is rather small and offers very few services to its guests.

12. Where can I have my laundry done?

13. Can I have meals brought up to my room?

14. Will you give me a wake up call?

15. I’ve booked a double room for my wife and myself and you offer me a single instead.

16. The porter carried our suitcases up to our rooms and I gave him a small tip - about 50p, I think.

17. It’ s a custom abroad to tip people waiting on you.

18. Each hotel runs a special laundry service.

19. How much do you charge a night?

20. We haven’t got any front rooms free.

21. There is a 10% service charge at our hotel.

22. Please, fill in this order card and place it outside your bedroom door. The breakfast tray will be placed outside your room by 7 a.m.

8. Give the English equivalents to the following words and expressions:

Oплачивать наличными, оплачивать кредитной карточкой, остановиться в гостинице, предварительный заказ по телефону, 75 долларов за сутки, одноместный номер со всеми удобствами, заполнить листок прибытия, предупреждать заранее, делать заказ на стирку белья, написать постоянный адрес, выписываться из гостиницы, заказывать номер люкс на неделю, заполнить бланк регистрации печатными буквами, связаться со служащим, отвечающим за глажение белья, продлить пребывание в гостинице, произнести имя по буквам, обслуживание в номере, плата за обслуживание.Правильно? А как насчет…? Сколько стоит номер? Завтрак входит в стоимость?

Make up sentences of your own using the words and expressions from ex.8.

10. Read the texts and answer the questions following them:

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