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Greetings: People shake hands when they meet and often also greet each other with a small, polite bow. Singaporeans address each other formally — and you should do the same. Business cards should be offered and received with two hands.
Schedules: Tardiness is considered disrespectful. Be on time, at the least. Arriving early is appreciated in Singapore, be it for business or social activities.
Meetings: Efficiency is the goal, so meetings and dealings often are fast-paced. Singaporeans are direct in their discussions, even when the subject is about money. People dress conservatively, especially in business settings. Rank is important and dictates how people interact in meetings. For example, people avoid disagreeing outright with someone of a higher rank.
Meals: Dinners are common, but generally they are treated more like social gatherings than business dealings. Asian cutlery, like chopsticks and porcelain spoons, usually are presented and should be utilized. Singapore has a sizable Muslim population, so be careful not to use your left hand to pass anything at the table or to eat, even you are left handed. A small bowl of water and towel are often given to each diner for hand washing. Dip the towel into the bowl and use it to clean your fingertips, as well as around your mouth if necessary. If a lemon is provided, rub it on your fingers and then dip your fingers into the bowl.
In the United Arab Emirates.
Greeting s: Status is important in the UAE, so the most senior or oldest person should be greeted first — with their titles. A lingering handshake is the expected method for introduction. Do not pull away from the handshake, even if it seems lengthy. It is not uncommon for someone to take another person’s hand when showing then something or leading them to a destination.
Schedules: For most companies, the official workweek runs Sunday through Thursday to avoid working on Friday, the Muslim holy day. While locals might generally follow more relaxed schedules and keep people waiting, they expect foreigners to be prompt. The Muslim call to prayer sounds out five times per day and can interrupt business dealings. Expect your hosts to slip out for this, and wait patiently for them to return.
Meetings: As cultural protocol dictates, women should cover themselves when it comes to dress, even in business settings. Men also tend to be covered from neck to elbows and down to the knees. Men should be mindful to not maintain too much eye contact with women. Business deals often happen among family and friends, and honour is a driving force in business. First meetings are typically meant to establish relationships and build trust, so business should come second to forging personal relationships in your initial meetings.
Meals: Hospitality is taken seriously in the Middle East — to the point that some meals or events might seem extravagant to outsiders. People do not shy from entertaining in their homes, but they also hold business meals at restaurants. Touching or passing food or eating with your left hand is to be avoided. Keep in mind that alcohol consumption in public is illegal in the UAE, as in most Islamic countries. Business breakfasts are common. When meetings are one-on-one, however, if your host offers you coffee, you should refuse. It might seem odd, but it is a cultural tradition. Coffee should only be accepted if it is already set out or presented.
In Switzerland.
Greetings: Shake hands with everyone when coming and going. The Swiss tend to be formal and address each other by last name with honorific titles like Mr. or Ms. They also are respectful of private lives and do not inquire deeply about personal subjects with colleagues. You should be careful not to ask about personal topics.
Schedules: Punctuality is vital, something that stems from a deep respect for others’ time among the Swiss. Arrive at any meeting or event a few minutes early to be safe.
Meetings: The Swiss pride themselves on appearing poised in business. Businesspeople tend to be firm in their dealings without being pushy. They also have clear structure in their companies and authority is respected. Higher-ups make the final decisions, even if others might disagree. Neat, clean dress is expected. The Swiss craft agendas for business meetings and follow them closely, so be sure to study the agenda before you arrive.
Meals: The Swiss are protective of their personal time outside of working hours, so you will likely be invited to lunch instead of dinner for a business meal. If you are asked to a business dinner, your spouse will generally be extended an invitation, too — and should attend if able. The Swiss follow formal table manners. They also keep their hands visible at the table and their elbows off the table. It is polite to finish the food on your plate. (Getty)
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