Listen for the first time and say whether the following sentences are true or false.

a) Business people learn foreign languages to travel around the world.

b) European business people communicate with each other in a formal way.

c) Chinese pay much attention to business cards.

d) Business people immediately get down to business, regardless of what culture they belong to.

e) Local customs and traditions have a great impact on people’s behavior and a company culture.

Listen to the text for the second time and fill in the missing information in the sentences below.

a) It is necessary to understand the importance of ______________ _______________ in international business communication.

b) There are hidden _______________ for doing business with people of other cultures.

c) An American would not ______________a European businessman by saying “Hi, great to meet you!”

d) In Britain, most business presentations would include a ________________.

e) Your _________________ may be watching your reaction when he offers you some local __________________.

f) People feel ______________ if they do not know how to act in a different culture.

Write a short paragraph on why it is important to be aware of communication patterns of representatives of different cultures.

Module 10

Discuss the following questions:

· How often do you use the telephone? On what occasions?

· Have you got a mobile phone? Have you got a favorite model?

· What are the advantages and disadvantages of mobile phones?

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