Useful language

Offering or asking for help: · S: Can I help you, (sir/madam)? · S: Do you see anything you like? · C: Could you help me? · C: I wonder if you could help me? · C: Could I see (this one?/ that one over there?)	Refusing help: C: I’m just looking, thank you. C: I’m just window shopping, thank you. C: I’m just browsing, thank you. C: I don’t need any help, thanks.
Asking if the shop has something: C: Have you got any (rubies/silver bracelets)? C: Do you sell (film/towels)? C: I’m looking for (a silver necklace). C: Do they come in a (larger/smaller) size? C: Do you have anything cheaper?	Responding when the shop doesn’t have something: · S: I’m sorry, we’re out of (them/that brand/that model/that design) at the moment. · S: I’m sorry, we don’t have any in stock right now. · S: I'm sorry, that’s the last one, sorry. · S: I'm sorry, that's the only (kind/style/pattern/model/brand/size) we have.
Asking the price: How much is this? How much does this cost? What’s the price of (this pattern/that one)? How much do you want for it? I can’t afford that. That’s too much. Could you give me a discount? Could you reduce the price a little?

Listening 21

BUYING SOUVENIRS

44. a) Complete the gaps in the following conversation. The first letter has been given to help you.

I was vacationing in Miami, Florida, and I went into a souvenir store to get some gifts for friends back home.

Lydia: C________ you show me where the T-shirts are?

Clerk: Sure, they’re on the left, along the wall. Can I h_________ you find something?

Lydia: I’d l_______ to get a T-shirt, but I’m not sure about the size. It’s for a friend who is about your size.

Clerk: Well, in that case, you'll need a large. I only have these in m__________ or s___________, but I have these two in size large.

Lydia: Do you have anything in another c_________ or another style?

Clerk: How about this one?

Lydia: That’s great. Could you also r____________ a gift for a young woman?

Clerk: We h ________ a lot of locally-made items. I don’t think you want a mug, a key chain, or a snow globe. But, h _______ about some jewelry?

Lydia: Oh, this bracelet is nice. How m___________ is it?

Clerk: It’s on sale for $36.

Lydia: Okay. I’ll t______ the T-shirt and the bracelet. Do you have a box for the bracelet?

Clerk: Sure, no p___________. That will be $59.60 with tax.
Lydia: There you go.

Clerk: Here’s your c___________. Thanks for coming in!

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