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Turn the sentences below from Passive Voice into Active Voice.

Read the text carefully and decide which answer (A, B, C, D) best fits each space. | B) Listen and check your answers. | Complete the text below with the words from the box. Put the words in into the correct form. | Study the product details and correct mistakes in the following dialogue. | Useful language | B) Listen and check your answers. | Study your roles and instructions below and act out the dialogue. | Read the article below and give it a headline according to the content. | Study the vocabulary which used to ask for compensation. | Change your roles. |


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  1. A good thesis sentences will control the entire argument.
  2. A shortage is the excess of quantity demanded over quantity supplied when the price is below equilibrium.
  3. A synopsis is a brief summary of a written work or a movie. Read the movie synopses below and try to guess the title of the movie.
  4. A) Before listening, read the definitions of the words and phrases below and understand what they mean.
  5. A) Look at the table below and match the problem with its effect.
  6. A) Make sentences in bold type less definite and express one's uncertainty of the following.
  7. A) Match the beginnings and endings of the sentences to make a summary of what Carl says.

MODEL: The old building was destroyed by builders. –

The builders destroyed the old building.

 

a) This washing machine is produced by LG.

________________________________________________.

b) She was employed by an international company to the position of a Marketing Director.

________________________________________________.

c) This report was written by Sandra.

________________________________________________.

d) A letter has been just sent by him.

________________________________________________.

e) The exhibition will be opened by the mayor.

________________________________________________.

f) The contract has been finally signed by the heads of the companies.

________________________________________________.

g) A new model of the car will be demonstrated at the exhibition by the producers.

________________________________________________.

h) The test is being written by the students right now.

________________________________________________.

i) Breaking news has been announced by mass media today.

________________________________________________.

j) Thousands of letters are sent by companies every day.

 

***27. Rewrite the following passage using the verbs in Passive Voice.

Okay. Well, we make our burgers like this. First, we take the meat out of the freezer or we buy it if we don’t have one. Then it is cooked under the grill. As soon as the meat’s ready, we put it straight into the cold bun. Oh, I should say, that normally we make a batch of six burgers at a time. Right. Next, we dress the burgers – with lettuce, tomato, cheese, pickles and so on. Finally, we put the burgers into special little boxes so the heat is kept in. And I guess that’s all about it.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

***28. Choose one of these processes and describe it. You may describe another process you know well. Don’t forget to use the following linking words.

 
 
First of all,… Then, … Next,… After that,… Finally,…


v Making a pizza

v Recruiting employees

v Organizing a conference

v Writing a report

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Write about some changes in the place where you live over the past ten years.

MODEL: A new hospital has been built.

 

v …………………………………………………………….

v …………………………………………………………….

v …………………………………………………………….

v …………………………………………………………….

v …………………………………………………………….

v …………………………………………………………….

v …………………………………………………………….

30. Write things that haven’t been changed, but that you would like to see changed.

MODEL: The new sports stadium still hasn’t been opened.

v …………………………………………………………….

v …………………………………………………………….

v …………………………………………………………….

v …………………………………………………………….

v …………………………………………………………….

v …………………………………………………………….

 

BUSINESS CORRESPONDENCE

LETTER OF COMPLAINT

In Western countries people often complain. Below there is a list of common reasons for people to complain. Match the complaints below with the people you can complain to.

 
 
Waiter Cabin Crew Receptionist Customer Complaints Manager Local Government Official

 


Person to complain to Reason for making a complaint
1. Your hotel room is very noisy.
2. There is a scratch on a new appliance you bought.
3. Airplane food tastes bad.
4. Restaurant food is cold.
5. Your neihbour’s house makes a lot of pollution.
6. There is a dead mouse inside a new packet of chips.
7. Your new camera takes bad pictures
8. There is a new construction site in the yard where your children used to play.

32. Do you know other reasons why people complain? Notice your ideas.

Ø …………………………………………………………………………..

Ø …………………………………………………………………………..

Ø …………………………………………………………………………..

Ø …………………………………………………………………………..

Ø …………………………………………………………………………..

What people or organizations do people apply to with these problems?


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Finish these sentences.| Study vocabulary, used in the letters of complaint.

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