X 2 points) For questions 1-5, you have to choose the option (А, В, С or D) which best matches the information in the letters (task 2.3).

1. Why did Mr. Schmidt write the letter?	(A)To open a new bank account (B)To report a stolen credit card (C)To find out his account balance (D)To get information about his debit card
2. How long has Mr. Schmidt been banking at Union Bank?	(A)For 48 hours (B)For one week (C)For a little less than 15 years (D)For more than 15 years
3. Where can Mr. Schmidt find the information he needs?	(A)On the back of his debit card (B)In a booklet of bank rules (C)On his account statement (D)In his checkbook
4. What is probably Elena Ugarte's job?	(A)Customer service representative (B)Credit card specialist (C)Loan officer (D)Teller
5. What did Ms. Ugarte enclose in the letter?	(A)A new debit card (B)A copy of a page (C)A bill for $50 (D)A photograph

Reading.

X 2 points) Read the instructions below. For questions 1-8, you have to choose the option (А, В, С or D) which best matches the information given in the instructions.

  Tickets for all shows at the White River Theater may be ordered by calling the box office between 8:30 A.M. and 4:30 P.M. Tuesday through Saturday. Please have the following information ready when you call: the number of tickets you wish to purchase, the time and date of the performance you want to see, and your credit card number. Tickets ordered at least a week in advance of the performance can be mailed to your home. Otherwise, you can pick up your tickets in person at the box office one hour before the performance begins. A 15% discount is available on blocks of tickets for groups of ten or more when orders are made at least two weeks in advance of the performance date. Call the box office for details.  

1. What are the instructions about?	(A)How to use tickets (B)How to buy tickets
2. Guess the meaning of the phrase "box office" in these instructions.	(A)a place that sells boxes (B)a place that sells theater tickets
3. Guess the meaning of the word "performance" in these instructions.	(A)a show in a theater (B)quality of work
4. The phrase "in person" is closest in meaning to	(A)anyone (B)selfishly (C)one by one (D)personally
5. How can tickets be ordered? Marketing supervisor	(A)By going to the box office (B)By sending the order by mail (C)By calling the box office (D)By calling the credit card company
6. What information is required for ordering tickets?	(A)A telephone number (B)A credit card number (C)A house number (D)A fax number
7. When can tickets be picked up?	(A)Before 8:30 (B)Between 8:30 and 4:30 (C)After 4:30 (D)One hour prior to the start of the event

Дата добавления: 2015-10-16