Written Speech Patterns Used in Business Language

· We thank you for your first letter of the 1^st October – Дякуємо за Ваш лист від 1 жовтня

· We learn your adress from – Ми дізналися про Вашу адресу від

· We are pleased to learn – Нам було приємно дізнатися...

· We ask to send us – } Просимо надіслати нам...

Please, send us –

· We shall be glad if you will send us – Ми будемо вдячні, якщо Ви надішлете нам...

· We enclose with the letter – до листа ми додаємо

· We are looking forward to your reply – з нетерпінням очікуємо вашої відповіді

· Please, let us know – Будь ласка, проінформуйте нас

· We are prepared (to do smth) – Ми готові (зробити що-небудь)

· We wish to inform you – } Ми інформуємо Вас

We would like to inform you –

· We have to inform you – Повідомляємо Вас (про що-небудь неприємне)

· In reply to your letter – У відповідь на Ваш лист

· We are pleased to offer you – Нам приємно запропонувати Вам...

· In reply to your letter of … - У відповідь на Ваш лист від …

· We are sorry we are unable to meet your request … - На жаль, ми не можемо задовольнити Ваше прохання про …

· We are most pleased that … - Mи дуже задоволені тим, що …

· We would like to have further details about … - Ми б хотіли отримати більш детальну інформацію про …

· I wish to thank you … - Я хотів би подякувати вам за …

3. Read and translate the following word-combinations:

International commerce A foreign counterpart To make an impression Polite language To be ruled by formulas

Wording a letter Exploring for smth. Searching out the clients A sign of politeness A confirmed factor

Offending the client Claiming the money To insist on receiving smth. To run off copies To skip the formalities

4. Open the brackets using the verbs in the correct forms:

1. Business letters (to be) important in international commerce.

2. Once you (to learn) a standard way of organizing and wording a letter, you (to be) able to write any letter.

3. After the meeting or a business lunch you can (to write) a follow-up letter to a person you (to meet).

4. In a collection letter you (to want) to get your money without offending your client.

5. The memo (to be) a great way of sending letters to staff members, associates, or people you already (to do) business with.

5. Complete the following sentences as in the text:

1.The main means of communication in business are …

2. There are such kinds of business letters as …

3. The letter of introduction is a letter of …

4. The prospecting letter is a letter of …. It may be also …

5. After the meeting or a business lunch you can write …

6. In a collection letter you will want to …

7. The short forms of business letters are …

8. The memo is a great way of sending letters to …

9. We send and receive this mail via …

10. An additional benefit of sending emails is …

6. Answer the following questions:

1.What are the main means of communication in business?

2. Why are business letters important in international commerce?

3. What kinds of business letters do you know?

5. What are the main parts of an introduction letter?

6. In what meaning do the businessmen use the word “prospecting”?

7. What kind of letters will you write after the meeting or a business lunch?

8. What kind of letters do you need to write if you want to get your money without offending your client?

9. What short forms of business letters do you know?

10. What is the most widely used form of communication in your country?

IV. Practice Drills:

Дата добавления: 2015-09-03