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Management is the process of achieving organisational goals through engaging in the major functions of planning, organising, leading and controlling. Although these functions form the basis of the managerial process, several other elements contribute to an understanding of how managers actually operate. For managers to develop work agendas, act out roles, and engage in major functions, they also need a knowledge base and key management skills.
A knowledge base can include information about an industry and its technology, company goals and plans, policies and practices, company culture, the personalities of key organisation members, and important suppliers and customers. Managers also need three key types of skills: technical, human and conceptual.
A skill is the ability to engage in a set of behaviours that are functionally related to one another and that lead to a desired performance level in a given area.
Technical skills are skills that reflect both an understanding of and a proficiency in a specified field e.g. accounting, finance, engineering, manufacturing or computer science.
Human skills are skills associated with a manager’s ability to work well with others both as a member of a group and as a leader who gets thing done through others. Managers with effective human skills are very good at communicating with others and motivating them to develop themselves and perform well in pursuit of organizational goals.
Conceptual skills are skills related to the ability to visualise the organisation as a whole and understand how the organisation fits into the wider context of industry, community and world. Managers need to recognise these various elements and understand the complex relationships among them so that they can take actions that advance the goals of the organisation.
Запомните необходимый минимум профессиональной лексики.
advance | делать успехи, развиваться, ускорять |
concept | понятие, идея, концепция |
contribute to | вносить вклад, содействовать |
engage in | заниматься чем-либо |
pursue | преследовать (цель) |
recognise | признавать, осознавать |
skill | умение, навык |
visualise | отчетливо представлять себе |
Определите, какой частью речи являются следующие слова и переведите их.
behaviour, functionally, managerial, relationship, operate
Подберите эквиваленты к словам, обозначенным цифрами.
1) | community | a) | способность |
2) | proficiency | b) | техника |
3) | ability | c) | бухгалтерский учет |
4) | engineering | d) | общество |
5) | accounting | e) | опытность, умение |
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STAFFING, LEADING AND CONTROLLING | | | THE MANAGERIAL JOB |