задание 20

Тема: Социально-деловая сфера
Выберите реплику, наиболее соответствующую ситуации общения.
Receptionist: «Good evening, Madam. Can I help you?»
Guest: «_____________?»

			My name is Saunders. I have a reservation.
			One room.
			I want a room.
			I will book a room here.

Customer: «A table for two, please».
Receptionist: «_______________».

			I’m afraid that’s not possible, sir.
			No way.
			No free tables here.
			I can’t do that.

Agent: «British Railways. Can I help you?»
Customer: «______________».

			Good afternoon. Can you give me the times of fast trains to Edinburgh, please?
			Look! I want to know the times of fast trains to Edinburgh.
			Hi, I need some info about the times of fast trains to Edinburgh.
			Hi. Can I buy two tickets to this performance?

Receptionist: «Yes, Mr Brown. A single room with a bath for two nights, is that right?»
Guest: «_____________».

			I’m afraid, not. It’s three nights, from the 11^th to the 14^th of March.
			What?! It’s three nights! Cannot you be more attentive?
			It’s three nights! Remember that!
			Can I give you a call?

Выберите реплику, наиболее соответствующую ситуации общения.
Agent: «South-West Airways. Myra Davis speaking».
Customer: «______________».

			Good afternoon. Can you please tell me how much it costs to fly from Los Angeles to Hong-Kong?
			Look! I want to know how much it costs to fly from Los Angeles to Hong-Kong.
			Hi, I need some info about the price of the flight from Los Angeles to Hong-Kong.
			Hi. Would you like to fly to Hong-Kong with me?

Receptionist: «Just a moment, please, while I check. You have a reservation for a three-room suite for tonight»
Guest: «_____________?»

			I’m afraid there’s been a mistake. I only asked for a single room, not a suite.
			What?! I didn’t ask for a suite.
			You must be kidding me. I don’t need a suite.
			I will book a room here.

Passenger: «I have only pounds. Can you give me change?»
Bus Driver: «_______________».

			I’m sorry, but I accept exact change only.
			If you cannot pay you must get off.
			Try to find the exact sum of money
			Do you understand me?

Attendant: «Good morning. What can I do for you?»
Customer: «_______________».

			Fill it up, please. I’m nearly out of petrol.
			Fill it up. I’m in a hurry.
			Don’t you see I need petrol?
			Do you have cars here?

Customer: «This soup is cold».
Waiter: «_____________».

			I’m very sorry. I’ll get you another one.
			Is this my problem?
			So what?
			I don’t know.

Customer: «How much does this scarf cost?»
Shop-assistant: «_______________».

			Five dollars. It’s on special this week.
			What do you want?
			No, I can’t show you this scarf.
			The prices are here.

Дата добавления: 2015-08-13