Задание 18. Тема: Профессионально-деловая сфера Выберите реплику, наиболее соответствующую

Тема: Профессионально-деловая сфера
Выберите реплику, наиболее соответствующую ситуации общения.
Director General: «The results of your department are not so good as it was expected».
Manager: «_______________».

			Sorry to hear that. We will do our best to improve the situation.
			Is this a joke?
			Don’t say that!
			It’s your fault!

A: «I’m calling for Mr Jones from Advertising».
B: «_______________».

			I’m sorry you’ve dialed the wrong number.
			We have no Jones here.
			Don’t bother me.
			Don’t call here.

Secretary: «Hello. Can I speak to Kate Crawford, please?»
Employee: «_______________».

			This is Kate Crawford speaking.
			Who’s that?
			No.
			I can’t say for sure.

Secretary: «Mr Jensen to see you Mr Green».
Manager: «_______________».

			Thank you Carol. Tell him I’ll talk to him in a minute.
			I can’t see him now.
			He can wait.
			What is it?

Secretary: «I’m sorry, Mr. Brown is busy at the moment. Tell me please your telephone number. Mr Brown will call you later».
Speaker: «_______________».

			Of course. Double five-nine-three-six-four-two.
			I’m not going to wait.
			He can’t make me wait!
			I’ll never call again

Manager: «Your promotion has been declined».
Employee: «_______________».

			Sorry to hear that, but thank you for the information.
			You must be kidding me.
			Don’t say that!
			But I work so hard.

A: «Excuse me. Can I talk to Mr Nolan?»
B: «_____________».

			I’m afraid, Mr Nolan is out.
			We don’t have such a person.
			Who’s asking?
			What?

Business partner 1: «Items 2.5 and 2.6 lacked in the consignment of the equipment».
Business partner 2: «_______________».

			We apologize for the oversight. It won’t happen again.
			It’s not our problem.
			Is this our problem?
			I don’t understand your problem.

A: «The table on page four and the one on page seven completely contradict each other».
B: «_______________».

			I’m sorry. I will correct this mistake right now.
			It’s not my fault!
			Is this our problem?
			I don’t understand this situation.

Manager: «Have you rented a car for me, Mrs Terry?»
Secretary: «_______________».

			Yes, sir. You can pick it up at the airport.
			No, I was busy.
			Yes, pal. You pick it up at the airport.
			I don’t know.

Manager: «Have you received the documents, Mrs Nolan?»
Secretary: «_______________».

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