Dialogue Patterns

- Hello, could I speak to the receptionist, please?

- Speaking.

- My name is …. I’d like to make a reservation at your hotel.

- For how many people?

- For three.

- What kind of rooms would you like?

- One double room and one single.

- When for and for how long?

- For the week of the 14^th May.

- I’ve got your reservation, Mr. …. Welcome to our hotel!

- Thank you.

- Can I help you?

- Yes, I’d like a room, please.

- Single or double?

- Single, please.

- For one night?

- No, two nights.

- With bath or with shower?

- With shower, please. How much is the room?

- $ 50 a night, including breakfast.

- Can I pay by credit card?

- Yes, of course. Could you register, please?

- Pardon?

- Could you fill in the form, please?

- Oh, yes.

- Your room number is 403. Have a good stay.

- Thank you.

- Here’s your key. That’s room 322, and you’ll find it on the third floor. Take the lift just to your left there up to the third floor.

- Thank you. And what time is breakfast?

- From seven to ten, in the Garden Restaurant on the ground floor.

- Seven to ten. And could I have an early call, please?

- You certainly can. What time?

- At seven o’clock, please.

- Seven o’clock early call.

- Right. Thank you.

Find the equivalents from the dialogues to the following:

1. попросите к телефону дежурного администратора –

2. заказать номер в гостинице –

3. на какое число и на сколько дней? –

4. сколько стоит номер? –

5. в стоимость номера входит стоимость завтрака –

6. заполнить анкету –

7. когда завтрак? –

8. прошу Вас разбудить меня по телефону –

9. в какое время? –

Translate into Russian:

1. Is your hotel far from the center / the railway station?

2. Is there a laundry / hairdresser’s / sauna / swimming pool / night bar at your hotel?

3. What recreation facilities are there?

4. What facilities have you got for the entertainment?

5. Is there air conditioning / heating / television / hot water / telephone in the room?

6. Does the room face a side street / main thoroughfare / courtyard / garden?

7. What is the price for the room (without meals; including attendance (service charge))?

8. Will you register your name, please?

9. We have kept numbers 35 and 36 for you.

10. Where is the floor manager?

11. Sorry, but the hotel is full up.

12. I do not need the room any longer.

13. Please have all my luggage sent up.

14. Should I leave the key at the desk with the Hall Porter?

15. Can I book a double room from now until Friday next week?

16. Do you have any vacancies for a week?

Reading

At a Hotel

When people travel they almost always stay at hotels or guesthouses. The first thing to do is to book a room in advance by letter, telephone or e-mail. Otherwise you may arrive at the hotel and be told that there are no rooms available. On arrival at the hotel go to the reception desk and confirm your reservation. The clerk will then give you a registration form to fill in and sign. Let the hotel manager know in advance the day and the time of your departure.

All the hotels run a special laundry service for their guests. You can have your laundry done and your clothes pressed. The maid who does your room will also make your bed. Some hotels also provide computerized safes for their guests’ documents and valuables. In all hotels you can make a request for an early call to wake you up.

Hotels offer a lot of facilities, such as 24 hours daily room service, coffee bars for quick meals and grill-rooms, beauty parlors, barber’s shops, laundry, dry cleaning, etc. For conferences and banquets some hotels can accommodate participants and guests, and there are smaller rooms for seminars and individual parties. Among other facilities, there are swimming pools, saunas, other recreation facilities. Hotels can organize car hire sightseeing tours, entertainments.

available – имеющийся в наличии

to fill in – заполнить

to sign – подписывать

valuables – драгоценности

Дата добавления: 2015-12-08