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Business communication is the specialized branch of general communication that is especially concerned with business activities. It covers a variety of topics, including marketing, branding, customer relations, consumer behavior, advertising, public relations, corporate communication, interpersonal communication, employee appointment, online communication and event management, etc. Business communication can mean the communication between different departments within a business, the communication between a customer and the business, and a business to business communication.
There are many means of business communication. Among them are desktops, laptops, PDAs, mobile phones, and so on.
A c omputer is an electronic device that can store, retrieve, and process data. In a technological age, the uses of computers in business are nearly infinite. Computers have revolutionized businesses. They have relieved workers from calculating and record keeping with pen and paper. News organizations, television companies, and local businesses use computers to create, advertise, and sell products. Companies also have the option to share information and help for free on forums, discussion groups, weblogs, and social networking sites. Video conferences, online meetings and "webinars" are very popular nowadays.
All tangible parts of a computer are called hardware. Computer hardware refers to the physical parts of a computer and related devices. Internal hardware devices include motherboards, hard drives, and RAM (Random Access Memory). External hardware devices include monitors, keyboards, mice, printers, and scanners. Computer software is a general term describing computer programs. Related terms, such as software programs, applications, scripts, and instruction sets all fall under the category of computer software.
There are a lot of terms used to describe computers. Most of these words imply the size, expected use or capability of the computer.
The personal computer (PC) defines a computer designed for general use by a single person. A PC that is not designed for portability is a desktop computer. Most desktops offer more power, storage and versatility for less cost than portable ones.
Laptops are portable computers. They include a LCD screen, keyboard, and a trackpad (шаровий маніпулятор управління курсором) or trackball, which serves as the mouse. Because laptops are meant to be used on the go, they have a battery which allows them to operate without being plugged into a power outlet. Laptops also include a power adapter that allows them to use power from an outlet and recharges the battery. High-end laptops provide nearly all the speed and capabilities of desktop computers. Most laptops also include several I/O ("Input/Output") ports, such as USB ports, that allow standard keyboards and mice to be used with the laptop. Modern laptops often include a wireless networking adapter as well, allowing users to access the Internet without requiring any wires.
Netbook is alow-cost, entry-level laptop computer that weighs from two to three pounds. With screens in the 8"-10" range, netbooks are very convenient for e-mail and Web surfing but are not suited for computation intensive tasks such as gaming and image editing. The term was coined by Intel in 2008 for machines based on its Atom microprocessor.
Smartbooks are part of an emerging class of computers that are part smartphone and part notebook. They are devices with the shape of a laptop, but run a mobile operating system like the Linux or Android.
Personal Digital Assistants (PDAs) (КПК) are tightly integrated computers that often use flash memory instead of a hard drive for storage. These computers usually do not have keyboards but rely on touchscreen technology for user input. PDAs are typically smaller than a paperback novel, very lightweight with a reasonable battery life. A slightly larger and heavier version of the PDA is the handheld computer.
Another type of computer is a workstation. A workstation is simply a desktop computer that has a more powerful processor, additional memory and enhanced capabilities for performing a special group of task, such as 3D Graphics or game development.
The latest trend in computing is wearable computers. Essentially, common computer applications (e-mail, database, multimedia, calendar/scheduler) are integrated into watches, cell phones, visors and even clothing.
When you have a personal computer you can use Internet. The Internet is aworldwide network of computers. It opens up vast resources and business opportunities for millions. You can communicate in various ways; find interesting things, and exchange information and files. The most common things you can do are:
The World Wide Web is the most exciting aspect of the Internet. It is a universe of pages containing text, images, sounds, and video clips. The Web was invented by Tim Berners-Lee and others at the European Laboratory for Particle Physics (CERN) in Switzerland. The information on the Web is displayed in websites. A website may consist of a single page or many pages under a common site name. To load and display a web page you can use software called browser.
The most widely-used function on the Internet is E-mail (electronic mail). E-mail is the transmission and distribution of information over electronic communication systems. E-mail is cheap and easy to use. It provides the communication between the employees of an organization, between a company and its clients and suppliers, and between different people having electronic mail-boxes.
The mobile communication is also very popular nowadays. It provides the wireless telephone communication. Mobile phones give you an opportunity to communicate at almost every place. Modern mobile phones have many functions: using Internet, embedded photo and video cameras, mp3 players, sanding SMS and MMS, voice mail, etc. A mobile phone is a wireless handheld device that allows users to make calls and send text messages, among other features. The earliest batch of mobile phones could only make and receive calls. Today’s mobile phones, however, are packed with a lot of additional features such as Web browsers, games, cameras, video players and even navigational systems. At present feature phones, smartphones, and iPhones are used.
A feature phone (телефон з розширеними сервісними можливостями) is a type of mobile phone that has more features than a standard cellphone but is not equivalent to a smartphone. It is intended for customers who want a moderately priced and multipurpose phone. Feature phones can make and receive calls, send text messages and provide some of the advanced features found on a smartphone. Feature phones were primarily designed for consumers who want a multifunctional mobile phone but aren't willing to pay the higher prices associated with true smartphones. Although there is no predefined difference between a feature phone and a smartphone, a feature phone doesn’t usually support add-on applications. It may also have limited processing and storage capacity and lack advanced multimedia and Internet connectivity options.
A mobile phone with highly advanced features is called a smartphone, while a regular mobile phone is known as a feature phone. A smartphone is a mobile phone that includes advanced functionality beyond making phone calls and sending text messages. Most smartphones have the capability to display photos, play videos, check and send e-mail, and surf the Web. Modern smartphones, such as the iPhone and Anroid based phones can run third-party applications, which provides limitless functionality.
The iPhone is a smartphone developed by Apple. The first iPhone was released in June, 2007 and an updated version has been released roughly every year since then. While the iPhone was originally only available to AT&T customers, the iPhone 4 was released on the Verizon network in February, 2010. Internally, the iPhone runs the iOS, an operating system developed by Apple for portable devices. This allows the iPhone to run "apps," or applications developed specifically for the iPhone. Apps can be downloaded from Apple's App Store, which can be accessed through iTunes (an audio playback program developed by Apple Computer) or directly from the iPhone's built-in App Store app. There are hundreds of thousands of apps available from the App Store, which provide the iPhone with limitless functionality.
The success of any business to a large extent depends on efficient and effective business communication. Done with care, such communication can promote business interests.
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