FOCUS 5. Find mistakes in the layout of the letter. This letter should have been written in fully blocked style

a) Thompson & Sons Limited 16 Gordon Street tel. [phone] Glasgow G2 9GH fax. [phone] www.thompsonsltd.com [e-mail]

    Miss Susima Basuki, Jakarta Furnishings, 7, Jalan Arjuna, Jakarta.   Your ref. Our ref.     Dear Sir!   Thank you for Your letter dated the twenty seventh of May two thousand and three   We have pleasure in enclosing our brochures and price-lists with all the details you asked for.   Looking forward to hearing from you soon.     20__, may, 30^th Best wishes, Manager George Glook GGlook  

FOCUS 6.	Lay out the following parts of the letter according to the rules you have studied
Letter 1

Dear Sirs

Intrako Ltd. |

Petaling Jaja D48 | - Sender's address

Sommersby |

Kuala Lumpur |

Yours faithfully

Benjamin O'Brien

Managing Director

May 15, 2000

Thank you for your letter of 25^th April enclosing your price-lists, leaflets and other publications. We have forwarded the above letter to our clients for their consideration. We will inform you of their decision as soon as we hear from them.

The & Co. |

45, Parslee, | - Inside address

Birmingham G 67 |

Letter 2

We have received your letter dated 18^th October, 20__ for which we thank you. At your request we are sending you our publications relating to Machine Model 78B. We look forward to receiving your order soon.

Encl.

October 21, 2000

Our ref. 143/LN-294

Your ref. TH/AN-31

Dear Mr. Kroll,

World wide Inc., |

11-14 Montague St., | - Inside address

New York, |

USA |

Crips and Chips Co., |

Glazier House, Green Lane, | - Sender's address

Derby DE 1 RT |

Sincerely yours,

Jill Lowland (Ms)

Head of Administration

Letter 3

Dear Madam,

Encl

Letter dated June 21^st

Messrs. Strong & Sons, |

73 Victoria St, | - Inside address

London, |

Great Britain |

Faithfully yours,

T.Blick

Sales manager

Our ref. AH/MN/34-15

Your ref. 134/15-AT

We thank you for your letter dated June 21th. We are sending you our new Catalogue of Machines.

You will also find our leaflets and price-lists enclosed.

ZAO Rusexport, |

Novoslobodskaya 17a, | - Sender's address

Moscow, |

Russia |

June 24, 20__

FOCUS 7.

Lay the letter out mentioning the following

Date |

Sender's address |

Inside address | NB! You are not supposed to

Signature | compose the body of the letter.

Closing salutation |

Subject of the letter |

References |

Enclosure |

Opening salutation |

Letter 1.

Use your own name. You work for AMOS PARAN of 48-A, Parklane Road, Brisville. You are Head of Administration. You are writing to J. du Pont, sales manager of FOURNIER ET CIE of Avenue Ravigny 14, Paris XV concerning your letter dated May 7, 20__. Your secretary's name is Lola Brown. Use today's date.

Letter 2.

Use your own name. You work for Global Perfection of D-455 Berg, Stockholm Sweden. You are sales manager. You are writing to Mr. H.Smithers, Managing Director of The Jameson Construction Co., of 25, Harbour Road, Melbourne, Australia concerning Contract No. 148-BS/15. Your secretary's name is A.Adams. Use today's date.

Letter 3.

Use your own name. You work for Aamperlite Ltd. of 146 O'Leary St. Dublin, Ireland. You are transport manager. You are writing to Miss Jenifer Ring, Head of Overseas Department of A.B.White &Co. Ltd. of 567 Queen Street, London, EC4 YH concerning your Order No. 23a. Your secretary's name is T.Buka. Use today's date.

FOCUS 8. How would you start your letter in the following situations? Give opening and closing salutations as well

L. You want to know the price for some tape recorders.

M. You saw an advertisement in the newspaper yesterday and you want further information.

N. A company wrote to you on 7 September. They wanted to know if you sell umbrellas.

O. A company sent you an e-mail on 30 August. They wanted to know if you were going to the marketing conference in Beijing.

P. A man phoned you this morning. He wanted to know if order No. 768/87 had arrived.

FOCUS 9. Here are main messages from four letters. Choose the correct beginning and ending from sentences (a) - (h) and then add «Your faithfully/sincerely» or «Best wishes»

J. I hope that this information will help you.

K. If there is any further information you require, please contact us.

L. Thank you for your inquiry of 5 November.

M. Thank you for your letter of 15 March.

N. Thank you for your telephone call today.

O. We are a large chain store in North America and are interested in importing your products from England.

P. We hope to receive confirmation of your reservation soon.

Q. We look forward to receiving your prospectuses.

Dear Sirs   1   Could you sent us your latest catalogue and price-list, quoting your most competitive prices?   If the quality and prices of your products are suitable we shall probably place large orders with you.   2 L.Crane 1. Crane (Ms) Chief Buyer

Dear Mr. Williams   3   We have enclosed our winter catalogue and price list giving details of c.i.f. London prices, discounts and delivery dates.   As you are probably aware, all our products are fully guaranteed and baсked by our world-wide reputation.   4   Jann v Oos Jan Van Oos Sales Department

Dear Jane   5   I am sorry that I was not in the office when you rang, but here is the information that you wanted. We no longer manufacture pure cotton shirts. All our garments are now poly-cotton, which is stronger, need little ironing and allows variations in patterns. But still you can find pure cotton clothes if contact Grace Fashion Ltd. at 618 West and Vine Street, Chicago, Illinois.   6 Kate Kate Blake

Dear Ms Groom   7   As requested we enclose a copy of our brochure in which you will find all the necessary details required.   We presently have one double and three single rooms available from Monday 13 to Friday 17 May inclusive. However as we are now entering the busy season and bookings for this period are likely to be heavy, we recommend that you make your reservation without delay.   8 JSmart 1. Smart Manager

[1] In case of large towns and cities in the United Kingdom the name of the county is not required. When the firm addressed is situated in a smaller town, the county name is necessary. If you are writing a letter to the United States the state name after the name of the town or city is essential.

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