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PLEASE TELL US ABOUT YOURSELF
Your gender
1. Male
2. Female
Age _________________
Country of citizenship ___________________________________________________
4. At what country and at what university do you currently study? _______________________________________________________________________
5. At what educational program do you currently study? _______________________________________________________________________
6. Are you?
1. A first year student
2. A second year student
3. A third year student
4. A fourth year student
7. Where do you reside in St. Petersburg?
1. №_______ Vasileostrovskiy dominotories (ВУНК)
2. №_______ Peterhof dominotories (ПУНК)
3. I’m renting an apartment/ a room
4. I’m residing at my relatives/ friends
5. Other (please specify) _______________
8. Are you going to continue education after current program and get higher degree?
1. Yes
2. No
3. I don’t know
9. What plays the main role in choosing the place to continue your education?
1. The field of training at master's program
2. The university where I study
3. The city where I live during my study
4. The country (region) in which I want to continue my education
10. Are you considering the possibility to enroll the Master’s program at St. Petersburg State University?
1. Yes
2. No
3. I don’t know
11. What can influence on you to choose a Master’s program at St. Petersburg State University for further education? ( choose any number of answers, no limit )
1. The good command of the Russian language
2. A desire to learn the Russian language
3. I consider education in Russia is cheaper than in other countries
4. I consider accommodation in Russia is cheaper than in other countries
5. A desire to work in Russia or in organizations that deal with Russia in the future
6. Getting education in Russia – the best opportunity to learn more about the Russian culture
7. The high quality of Russian education is attractive
8. My relatives/friends/family live here
9. A desire to study in St. Petersburg
10. Abundant historical and cultural traditions is attractive
11. Easy to commute – there is convenient connection between St. Petersburg and the city where I reside
12. A desire to study exactly at St. Petersburg State University due to high status and reputation of the University
13. Recommendations from my friends
14. Recommendations from my friends studying at St. Petersburg State University
15. A desire to learn from famous Russian scientists
16. There is a particular Master’s program at St. Petersburg State University which is attractive for me
17. The diploma of St. Petersburg State University increases the chances to get a prestigious and high-paying job
18. Getting a Master’s degree from this program will help my career progress
19. The opportunity to study in English is attractive
20. My friends/ people I know studied (study) at this program
21. Other reason(s) (please specify)_________________________________________
12. Would you recommend your relatives, friends and people you know to study at St. Petersburg State University?
1. I will definitely recommend that
2. I will rather recommend that
3. I will rather not recommend that
4. I will definitely not recommend that
5. I don’t know
ATTRACTIVENESS OF THE UNIVERSITY AND ITS EDUCATIONAL PROGRAMS
13. Please rate factors that determined your choice to get enrolled in a Master’s program at St. Petersburg State University ( please specify the value of all factors )
Really unimportant | Rather unimportant | Rather important | Very important | I don’t know | |
1. High status and reputation of the University (as leading Russian educational organization) | |||||
2. I wanted to study in St. Petersburg | |||||
3. Recommendations of relatives | |||||
4. Recommendations of friends/ acquaintances who studied at St. Petersburg State University | |||||
5. Interesting educational program | |||||
6. Possibility to have famous Russian scientists as teachers | |||||
7. I want to work in Russia after graduating from the University | |||||
8. Opportunity to get to know Russia and Russian culture better | |||||
9. Other factors (please specify) _____________________________ |
14. What are the strengths of St. Petersburg State University as an educational organization?
1. System-based education
2. High quality of education
3. Up-to-date methods and techniques of education
4. Friendly attitude of professors to students
5. Friendly attitude of Principal’s office staff to students
6. Favorable psychological climate
7. Highly qualified professors
8. Good supply of educational literature
9. Classes are technically well equipped
10. Labs are technically well equipped
11. Use of up-to-date IT educational technologies
12. Free internet access
13. Contracts with employers to get work/research experience
14. Involvement of employers in teaching process
15. Extra-curriculum activities for students are well organized
16. Accommodation is comfortable for students
17. Good conditions for doing sports/ fitness
18. St. Petersburg State University Diploma is highly valued in the labor market
19. Great opportunities for international academic mobility
20. Other advantages (please specify)________
15. What are the weaknesses of St. Petersburg State University as an educational organization?
1. No systematic education
2. Low quality of education
3. Out-of-date teaching methods and techniques
4. Inattentiveness of professors to students
5. Inattentiveness of Principal’s office staff to students
6. Unfavorable psychological climate
7. Low qualified professors
8. Shortage of educational literature
9. Classes are technically poorly equipped
10. Labs are technically poorly equipped
11. Lack of/ poor use of up-to-date educational IT
12. No free internet access
13. No work contracts with employers to get work/ research experience
14. Non-involvement of employers in teaching process
15. Extra-curriculum activities for students are poorly organized
16. Accommodation is uncomfortable for students
17. Bad conditions for doing sports/ fitness
18. St. Petersburg State University Diploma has no any value in the labor market
19. Lack of opportunities for international academic mobility
20. Other disadvantages (please specify)_________
16. To what extent are you satisfied with the work of the following services at St. Petersburg State University?
Name of service | Completely dissatisfied | Rather dissatisfied | Rather satisfied | Completely satisfied | I don’t know |
1.International office | |||||
2.Programme Office / Student Affairs | |||||
3.Library | |||||
4.Canteen/ buffet /cafe | |||||
5.IT services | |||||
6.Career center/career services | |||||
7.Extracurricular activities office | |||||
8.Bookstore | |||||
9.Blackboard services | |||||
10. Security services | |||||
11. Household services / Maintenance of buildings | |||||
12. Dormitories |
17. What do you disapprove (dislike) about the way the International Office works?
1. Inconvenient work schedule
2. Untimely submission of information
3. Incomplete information provided by the Office
4. Inattentive attitude of staff towards students
5. Red tape, postponed resolution of problems
6. Other (please specify) __________________
7. I don’t know/ had no contact with the Office
8. No complaints
18. What do you disapprove (dislike) about the way the Programme Office / Student Affairs works?
1. Inconvenient work schedule
2. Untimely submission of information
3. Incomplete information provided by the Office
4. Inattentive attitude of staff towards students
5. Procrastination in getting official paperwork done
6. Unwillingness to understand students’ problems
7. Other (please specify) __________________
8. I don’t know/ had no contact with the Office
9. No complaints
19. What do you disapprove (dislike) about the way the Library works?
1. Inconvenient work schedule
2. Untimely submission of information
3. Absence/shortage of necessary educational literature
4. Inattentive attitude of staff towards students
5. Web page is not user-friendly
6. Lack of/shortage of information about library services and resources
7. Other (please specify) ________________
8. I don’t know/ had no contact with the Library
9. No complaints
20. What do you disapprove (dislike) about the way Café/ buffet works?
1. Inconvenient work schedule
2. Not enough sitting places
3. Inconvenient table settings
4. Long queues
5. Messy, dishes not washed well
6. Limited range of meals
7. Bad quality of food/ food is not tasty
8. Small portions
9. High prices
10. Untidy (shaggy, sluttish) personnel
11. Other (please specify) __________________________
12. I don’t know/ did not use the café or buffet
13. No complaints
21. What do you disapprove (dislike) about the way IT services work?
1. Inconvenient work schedule of technical support
2. Delayed responses to requests from the students
3. Inattentive attitude towards students
4. Low level of technical support
5. Lack of (limited access to) computers in classes
6. No/shortage of free access to the computers
7. No/low signal of wi-fi
8. No license programs for computers
9. No free internet access
10. Difficulties in receiving login and passwords for corporate e-mail
11. Inconvenient corporate e-mail service
12. No possibility to copy teaching materials, even for money
13. No free access to copy machines
14. Other (please specify) ___________________________
15. I don’t know/ had no contact with the IT services
16. No complaints
22. What do you disapprove (dislike) about the way the Career Services works?
1. Inconvenient work schedule
2. Delayed responses to requested information
3. Incomplete information provided by the Center
4. Inattentive attitude towards students
5. Webpage is not user-friendly
6. Red tape, postponed resolution of simple questions
7. Poor quality of services
8. Other (please specify) ___________________
9. I don’t know/ had no contact with the Center for carrier solutions
10. No complaints
23. What do you disapprove (dislike) about the way the Extracurricular activities office works?
1. Inconvenient work schedule
2. Delayed responses to requested information
3. Limited information
4. Inattentive attitude towards students
5. Webpage is not user-friendly
6. Red tape, postponed resolution
7. Poor support for students’ recreation services
8. Poor support for students’ sport life
9. Other (please specify) ___________________
10. I don’t know / had no contact with the Extracurricular activities office
11. No complaints
24. What do you disapprove (dislike) in the way University’s bookstore works?
1. Inconvenient work schedule
2. Inattentive attitude of staff towards students
3. Web page is not user-friendly
4. Limited choice of books
5. High prices
6. No student discounts
7. Other (please specify) ________________
8. I don’t know / had no contact with the University’s bookstore
9. No complaints
25. What do you disapprove (dislike) in the way Blackboard services work?
1. Inconvenient work schedule
2. Untimely submission of information
3. Incomplete information provided by the service
4. Unfriendly attitude of staff towards students
5. No/inconvenient access to information support systems
6. Unstable work of Blackboard information support systems
7. No/helpless consultations
8. Other (please specify) ________________
9. I don’t know / had no contact with Blackboard services
10. No complaints
26. What do you disapprove (dislike) in the way the Security services work?
1. Inconvenient check-in/check-out system
2. Inattentive attitude of staff towards students
3. Untidy appearance of staff
4. Unwillingness to help, unwillingness to understand students’ problems
5. Other (please specify) ________________
6. I don’t know / had no contact with Security services
7. No complaints
27. What do you disapprove (dislike) of in the way Maintenance of buildings Household services work?
1. Dirt in lecture halls and class rooms
2. Insufficient lighting in lecture halls and class rooms
3. High level of noise
4. Insufficient heating of lecture halls and class rooms
5. Bad or no air circulation in lecture halls and class rooms
6. No/ not enough leisure areas for students
7. Dirty restrooms
8. No toilet paper or soap in restrooms
9. Inconvenient, poor-equipped, small restrooms
10. Cloakrooms are not big enough
11. Inconvenient work schedule of cloakrooms
12. No special areas for smoking
13. Other (please specify) ________________
14. I don’t know I don’t know / had no contact with Household services
15. No complaints
28. What do you disapprove (dislike) in the way the Dormitories work?
1. Inconvenient work schedule of household services
2. Untimely submission of information about vacancies in dormitories available
3. Incomplete information about possibilities of residing on campus
4. Poor living conditions in dormitory
5. Inattentive attitude of the staff towards students
6. Low security level provided to campus residents
7. Red tape when getting settled in dormitory
8. Lacking/ broken furniture in rooms
9. Other (please specify) ________________
10. I don’t know / had no contact with the Dominotories
11. No complaints
29. What problems do/did you mostly face while studying in Russia and in St. Petersburg (designate three problems that seem most important to you)?
1. Bureaucratic runaround in case of immigration registration
2. Poor living conditions
3. Inconvenient transport links between the place of residence and study
4. Lack of adaptation program for foreign students
5. Dangerous criminal situation in the city
6. High prices of products and services
7. Poor quality of food
8. Poor quality of medical services
9. Inattentive attitude of the population towards foreigners
10. Dirty streets, other public places
11. Other
12. I don’t know
13. I didn't have any problems
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