Read, translate and complete two letters about the advertisement for the position of Accountant with the words from the box below

WRITING BUSINESS LETTERS

I. Study the list of topical vocabulary to avoid the difficulties in understanding the text of this unit. Consult a dictionary to pronounce the words correctly.

Body of the letter – текст письма

complimentary close – заключительная формула вежливости

correspondence _n – переписка

correspondent _n – получатель

double space – двойной интервал

enclosure _n – приложение

greeting _n – приветствие

inside address – внутренний адрес

message _n – сообщение

paragraph _n – абзац

(introductory paragraph – вводный абзац

main paragraph – основной абзац

concluding paragraph – заключительный абзац)

printed company form – фирменный бланк

sender’s return address – обратный адрес отправителя

signature _n – подпись

subject line – тема письма

II. Read and translate into Russian the following international words and word combinations. Make up sentences using them.

Normal business activity, telephone number, e-mail address, communication, personal contacts, international, business correspondence, standard, personal signature, company logo, address, to address, to stress, style, natural, author, position, punctuation, abbreviation, catalogue, copy of cheque, certificate, contract, document.

III. Read and translate the text, say what its main points are.

WRITING BUSINESS LETTERS

Writing business letters is very important for normal business activity. Nowadays writing letters is more popular than ever before due to the Internet. In business people prefer to use e-mail than telephone communication, because it takes a lot of time to deal with the huge number of personal contacts. Besides, e-mail helps to work with foreign colleagues or international companies. Business correspondence serves to order a product, to provide or request information, to complain about something etc.

Sometimes business letters are written on printed company forms.

The typical business letter consists of the following standard parts:

· the heading (including the date)

· the inside address

· the greeting

· the body of the letter

· the complimentary close

· the signature.

All these parts are separated with a double space. This way of typing letter on a computer is called the block format.

The heading contains the name of the company or a company logo, the postal address, the telephone number(s), the number of fax and e-mail address. Also the heading includes the date. The date is typed two spaces below the sender’s return address, always on the right-hand side.

The inside address is the address of the person or company receiving the letter. The name and address of the company to which a letter is written are usually typed on the left-hand side.

The greeting (salutation) follows two spaces below the inside address with the words Dear Sir(s), Dear Mr. Jones, Dear Ms Jones or Dear Dr Thomson. Very often comma is typed after the greeting.

Sometimes the writer places the subject line between the greeting and the body of the letter. The subject line helps to stress the purpose of a letter.

The body of the letter contains a message. The style of the business letter is formal. The language should be clear and natural. Sentences and paragraphs shouldn’t be too long. As business letters are written on behalf of a firm or company, the plural pronouns we and our are preferred to the singular ones I or my. Also the short forms such as we’ll or we’ve should be avoided in all formal letters.

The body of the letter consists of the introductory, main and concluding paragraphs. To separate different logical parts more effectively, additional spacing is used between paragraphs. In the introductory paragraph the author may refer to any previous correspondence or conversations, mention the sources of information and the reasons for writing the letter. The main paragraph gives information and facts concerning the subject of the letter. If there are some problems to describe in the main part, it is common to start a new paragraph for each idea or subject. In the concluding paragraph it is usual to express the hope for prospect collaboration or future success in business of the sender and correspondent.

The complimentary close is a way to express respect at the end of a business letter. The most common expressions used for the complimentary close are Yours faithfully or Yours sincerely.

A letter on paper should always be signed by hand and in ink, because a signature is a personal mark of the author. Below the personal signature it is necessary to type the name of the author, his position in the company or the name of the department he represents.

It is common to place the complimentary close, the personal and the typed signature on the left-hand side of the letter.

In a modern business letter, punctuation is used only in the sentences and in some abbreviations. There is no punctuation in the heading, the date or after the typed signature.

If there are enclosures, the abbreviation Encl. is typed in the bottom left-hand corner, with a short description of the enclosure (resume, price list, catalogue, copies of cheques, certificates, contracts, documents etc.).

IV. Read the sentences, substitute the underlined words by the synonyms from the box.

enclosures, to stress, correspondent, inside address, correspondence

1. Business letter serves to order a product, to provide or request information, to complain about something etc.

2. The address of the person or company receiving the letter is usually typed on the left-hand side.

3. For the person receiving the letter it is usual to write a greeting such as Dear Mr or Dear Sir.

4. The subject line helps to emphasize the purpose of a letter.

5. If there are materials along with the letter, the abbreviation Encl. is typed in the bottom left-hand corner.

V. Insert the proper prepositions.

13: between (1) by (1) for (2) in (1) of (4) on (2) to (1) with (1)

1. Writing business letters is very important … normal business activity.

2. Sometimes business letters are written … printed company forms.

3. The typical business letter consists … some standard parts.

4. All parts of a business letter are separated … a double space.

5. The name and address … the company to which a letter is written are usually typed … the left-hand side.

6. Sometimes the writer places the subject line … the greeting and the body of the letter.

7. In the introductory paragraph the author may refer … any previous correspondence or conversations, mention the sources … information and the reasons … writing the letter.

8. A letter on paper should always be signed … hand and … ink, because a signature is a personal mark … the author.

VI. Make the following sentences complete by translating the words in brackets.

1. The way of typing letter on a computer (с двойным интервалом) is called the block format.

2. The heading contains the (название компании) or a (логотип компании), the postal (адрес), the (номер телефона), the number of fax and (электронный адрес).

3. The date is typed two spaces below the (обратный адрес отправителя), always on the right-hand side.

4. The language of a (деловое письмо) should be (ясный) and (естественный).

5. As business letters are written (от лица фирмы или компании), the plural pronouns we and our are preferred to the singular ones I or my. Also the short forms such as we’ll or we’ve (следует избегать) in all formal and business letters.

6. The body of the letter consists of the (вступительный, основной и заключительный) paragraphs.

7. (Чтобы выделить) different logical parts more effectively, additional spacing is used (между абзацами).

8. (Принято) to start a new paragraph for each idea or (тема).

9. In the concluding paragraph it is usual to express (надежду на сотрудничество в будущем) or future success in business (для отправителя и получателя).

10. (Самые распространённые) expressions used for the complimentary close are Yours faithfully or Yours sincerely.

VII. Answer the following questions.

1. Why do people write business letters?

2. What are the main parts of a business letter?

3. What are the rules to be followed while typing or composing a business letter on a computer?

4. What is the heading? Where is it written?

5. Where is the inside address written?

6. What is the common greeting in a business letter?

7. What does the body of the letter consist of? What are the aims of different paragraphs?

8. What can you say about the language and style of business letters?

9. What is the most common complimentary close in a business letter?

10. What can be enclosed along with a business letter?

VIII. Read and translate the sample of a business letter. For more samples turn to Appendix 1.

	University of Wales Swansea Singleton Park Swansea SA2 8PP Wales, UK Telephone: [phone] February 2006
Goldsmiths College University of London New Cross London SE14 6NW England, UK Telephone: [phone]
Dear Dr Gregory,   Thank you for your letter dated 3 March 2010. We were very pleased to know about your interest in participating in the XI International Scientific Conference Modern Ecological Problems.   We are happy to inform you that we included your report into the Programme of the Conference. We are sure that your participation will contribute much to the success of the Conference. We hope our personal contact with you will be useful for the exchange of scientific information.   We would like to draw your attention to the terms of presenting your report. We are planning to provide a room for your presentation and discussion of your recent scientific research on the 15^th of May 2010.   We would appreciate if you inform us about your visit in advance: we would be glad to meet you in the airport and deliver to the hotel.   We enclose the Programme of the Conference to your convenience. Please do not hesitate to write if you require any additional information.   We look forward to hearing from you soon.   Yours sincerely,   ς. βαδιηζ George Bedingfield Conference Chairman   Encl.: Programme of the XI International Scientific Conference

IX. Compose the letter below placing its parts in the proper order. To practise in composing business letters turn to Appendix 2.

We write to inform you that we developed a new device at our University (Loughborough) that can identify tiny amounts of explosive particles – invisible to the naked eye. It could provide the solution to better protecting the travelling public from acts of terrorism.   Created by Professor John Tyrer from the University’s Wolfson School of Mechanical and Manufacturing Engineering, along with colleagues from the Department of Chemistry, the device is currently undergoing field trials at a number of undisclosed locations across the country.

We would be grateful to receive a prompt reply.

If you think our work is worth being spoken about, we would like to ask you to give us a chance to present it. We would appreciate your attention to our research.

In the recent issue of Chemical Review we have found information on the Scientific Conference New Discoveries in Science to be held in Swansea. We are looking forward to reporting our new discovery and discussing it with the scientific public.

13 May 2010

Daniel Hatchette Chemistry Department

Dear Dr Smith,

Chemistry Department Loughborough University Leichestershire LE11 3TU UK Telephone: [phone] Fax: [phone]

University of Wales Swansea Singleton Park Swansea SA2 8PP Wales, UK Telephone: [phone]

X. Write a business letter using the typical ways of beginning and finishing a letter.

Introductory paragraph:

1. In reply to your letter of 14 February 2010 …

2. Thank you for your letter dated 14 February 2010 …

3. We were delighted to receive your letter of 14 February 2010 …

4. Further to our telephone conversation last month …

5. We have heard from … that you …

6. We have noticed your job advertisement in … dated …

7. We were pleased to know about your interest in …

Main paragraph:

1. We are writing to confirm our wish to take part in …

2. I am writing to confirm our wish to apply for the position of …

3. Would you please inform us (let us know) as soon as possible if …

4. We would like to have further details about …

5. In connection with this …

6. We are attaching some information about …

Concluding paragraph:

1. We look forward to your early reply.

2. We look forward to hearing from you soon.

3. Your prompt answer would be appreciated.

4. Thank you for your time and trouble.

5. If you have any questions, feel free to contact us.

6. Please do not hesitate to write if you require any additional information.

XI. Speak on the topic “Writing Business Letters”.

APPENDIX 1

BUSINESS LETTERS

Amelie Mesimaut Office Manager MOC Ltd 12 Fairground Road London W5 8GD England, UK   5 March 2009     VOG Catering Chepstow Place London Wll 9GL     Dear Sir/Madam,   I am writing to apply for the post of Office Administrator as advertised in The Tribune on 21 February, 2009.   I came from France but I have been living in England for the last four years. I did an office management course at West London College of Further Education and since then I have been working as an Office Manager for a mail order company in central London.   I have experience in dealing with customers and liaising with a dispatch department, because at present these are my duties. However, I am very interested in working as an Office Administrator because this would give me an opportunity to be responsible for a team of employees.   I am enclosing my resume and hope that you will find my experience and qualifications suitable for the post.   I look forward to hearing from you soon.   Yours faithfully   Amelie Mesimaut  

	Kira Spraut 2544 South Fruitsnake Road, Row Placid, Indiana 54267, USA   May 4, 2009
Mr. Robert T. Smith Vice President Indiana Petroleum Company 1143 Broad Street, Row Placid, Indiana 47786, USA
Dear Mr. Smith:   Having served for several years as a secretary of a private business, I would like to apply for the position of executive secretary, which you advertised in the Row Placid Journal, April 24, 2009.   As a secretary with Kenley Corporation here in Row Placid I was directly responsible to Mr. Haddican, the company’s owner. In addition to typing, filing and taking dictation, I was responsible for scheduling all the Mr. Haddican’s appointments and telephone calls.   Generally, I did everything to make Mr. Haddican’s heavy responsibilities easier. Thus I am familiar with the duties of executive secretary and believe I am prepared to anticipate and meet all your expectations.   I would appreciate your giving me the opportunity to discuss my qualifications in person. I would be happy to come for an interview at your convenience, and I can be reached after 5 p.m. at 772 1747.   Sincerely yours   Kira Spraut

	John Bextor 23 Long Lane Bickley Surrey, Bedford MK 40 England, UK   23 March 2009
Personnel Manager Harper & Grant Ltd. 8 Great West Road London W 25 England
Dear Sir,   I am writing to ask you if you have a vacancy for a Market Analyst.   I am twenty-two years old and have been working in the Sales Department of the Bedford Pharmaceutics Company for the past two years. I am studying Marketing and Business Management at Bedford University and wish to complete my course there, which has another two years to run.   The only reason for my seeking new employment is that Bedford Pharmaceutics is moving shortly to another area in the north-west, where its main offices and laboratories are already located.   If there is some chance of a vacancy occurring in the nearest future, I would greatly appreciate being given an interview. My present employers would gladly give a reference. I expect your early reply.   Yours faithfully   John Bextor

	David Simons 12 Daw Lane, Cregagh County Antrim, Belfast, BT6, Northern Ireland, UK   21 February, 2009
General Manager Short Brothers plc 32, Tulse Hill Drive London, SW11, England, UK
Dear Sir, I am writing to apply for the post of Personnel Manager at Short Brothers plc that was advertised in the “Sunday News” on January 15, 2009.   From 1990 to 1994 I studied Aerospace engineering at the University of Cambridge and graduated with Bachelor’s degree. The main degree course was concerned with basic mechanical engineering, but there were also a number of optional courses available. I selected Aircraft structures, Aeroelasticity and Electrotechnology and had to submit a short dissertation “Physical configuration of the craft”.   On leaving University I was a student for an year at the North York Business College, where I was successful in obtaining diploma in Industrial Management. Courses at this college covered a wide field relevant to the management studies in general, and I was able to supplement my theoretical knowledge with a great deal of practical experience in office management and personnel selection. I took all available opportunities for improving my knowledge of theory and practice in this field.   From July 1995 till September 1998 when I left Business College I was employed as a Deputy Personnel Officer with Mr. James Bradley, at Leeds factory. I enjoyed the work for Bradley’s Co very much, as it kept me closely in touch with both engineering and management. But after four years’ experience there, wishing any prospects of promotion I applied for the position of Personnel Manager with Belfast Engineers Ltd. I began to work there in September 1998 and am still employed in the same position. The work is absorbing, but now I feel that at this stage of my career I want to have more responsibility in a large and respectable company.   I hope that my education and professional experience will be enough to apply for the position of Personnel Manager at Short Brothers plc.   I enclose a copy of my resume, the names and addresses of two people who are prepared to act as my referees.   Yours faithfully David Simons
	Pavel Mikhalyov Moscow Publishing Ltd 23, Lenin Prospekt, Moscow, 101111, Russia   5 September 2009
Nick Jonsom New York Times 620 Eighth Avenue New York, NY 10018, USA
Dear Sir/Madam,   With reference to your letter of 30 May and in confirmation of our conversation with Mr. Ross we would like to let you know that we appreciate your interest and are prepared to send highly qualified specialists within 3 months from the date of signing the relevant contract. You will find a list of specialists attached.   We would like you to note that the conditions according to which we are sending our specialists are as follows: 1. The Customer at his own expense will provide the specialists during their stay in New York with: a) adequately furnished offices and living accommodation with air conditioners and refrigerators; b) transport facilities for business trips; 2.The Customer will reimburse the Supplier, Moscow Publishing Ltd, for the following expenses: c) monthly salaries of the specialist and also paid leave; d) air travel expenses for the specialists and their families, tourist (economy) class from Moscow to New York and back; 3. Insurance of the specialists in Russia against professional risks and accidents during their stay in New York. 4. Adequate medical service including hospitalization, if necessary, will be covered by insurance. 5. Payment will be made in accordance with the existing Trade and Payment Agreement between Moscow Publishing Ltd. and American Airlines Plc. The Customer will undertake to open an irrevocable confirmed and divisible Letter of Credit valid until the Contract has been executed and for the amount shown in the Contract. Payment will be effected quarterly against invoices drawn up by the Supplier.   All the other terms and conditions will be stated in our Draft Contract.   Your early reply would be appreciated.   Yours faithfully Pavel Mikhalyov Personnel Manager   Encl: A list of specialists to be sent to American Airlines Plc.

	Mary Hopes 5 Torber Road Liverpool, England, UK   25 August 2009
Beldrof Advertising Ltd 251 Massel Street Liverpool, England, UK
Dear Sir/Madam,   I am writing to apply for the position of secretary, which was advertised in today’s “News”.   I took my O-levels in English, History, Geography and French at the Liverpool Blue Coat School and then studied secretarial and commercial subjects at St. Edward’s College. Since leaving that college, I have been working for an advertising company in Liverpool. For the past two years I have been a secretary to the Assistant Manager, Marketing Department. For the personal reasons, however, I would like to find employment in the Tilport area.   I enclose a copy of my certificate of St. Edward’s College. I also give you the names and telephones of my referees for information as to my character and ability. You may also apply to my present employers if you wish.   I hope that the information I have provided in this letter and enclosures are sufficient for you purposes. I look forward to hearing from you soon.   Yours faithfully   Mary Hopes   Encl: certificate of St. Edward’s College (copy), referees (telephones, addresses)

	Alexander Somov RS Communications 40, Sovetskiy Prospekt Kemerovo, 650001, Russia   January 21, 2009
Frank Dorke Personnel Manager CCS Link Ltd 30, Collins Bay Road, Reddendale Kingston, K7M, Canada
Dear Mr. Dorke, Training of personnel for RS Communications in Canada In accordance with Contract № 121 and the Memorandum of January 17, 2009 we are sending a list of 35 specialists expected in Canada for training. It is to be noted that the list includes the first group of the specialists to be trained in your country. The second and third groups of specialists will be sent in May and August respectively. It would be appreciated if you inform us of the approximate date when you would like to have them in Canada.   We note that the payment for training our specialists will be made by RS Communications according to the Article 11 of the Contract upon receipt of a request from your company.   We have to let you know that so far we have not received your request. We also bring to your notice that within a month from the date of signing the Contract your company undertook to submit to RS Communications its proposals on the number of the trainees and the period of training in Canada.   We have not yet received the above document from your company. Consequently, we are not in a position to submit an application for our specialists’ training.   We kindly request you to arrange for the earliest submission of your proposals.   Yours faithfully   Alexander Somov

	Sophia Kalme Managing Director Chocolate Shop Ltd 12, Ulitsa Pirogova Novosibirsk, 630090, Russia   October 21, 2009
Stella Lincey General Manager Lollipop Confectionary Ltd 23, Hampton Hill, London, TW12, England, UK
Dear Mrs. Lincey,   With reference to your letter of August 8, 2009 and in confirmation of our telephone conversation with Mr. Ripley we would like to inform you that we are ready to send a group of 10 specialists to your country to study the possibility of the plant construction for confectionary production as well as to draw up the Feasibility Report on the project. We feel it necessary to bring to your notice that our specialists can go to your country within two months from the date of signing the contract.   It is understood that our specialists will be sent on the basis of the following general conditions. 1. The Customer is to reimburse the Supplier for air travel expenses of the specialists, tourist class from Novosibirsk to London and back. 2. The Customer is expected at his own expense to provide the specialists with adequately furnished offices and living accommodation as well as with the transport facilities for business trips.   All other terms and conditions will be sent to you later.   Yours faithfully   Sophia Kalme

	Sarah Delly Assistant Manager Pinetour Ltd 15, Manhattan Avenue Brooklyn, 11203, New York, USA   April 28, 2009
Clara Sipovich Manager of International Department Tomsk State University 108, 36 Prospekt Lenina Tomsk, 634050, Russia Tel. [phone]
Dear Mrs. Sipovich, Vocational Training   We have received your letter dated April 10, 2009 asking us to reduce the amount we charge for each trainee as you find it rather high. At the same time you refer to other companies who charge less for similar services. In this connection, we regret to have to advise you that we are in no position to reduce the sum of ten thousand rubles as it runs counter to our usual practice.   We also feel that the following should be brought to your notice. All our actual expenses (including three meals a day, hotel and local transport expenses) per month for each trainee amount to ten thousand rubles. With regard to your reference to other companies we would like to make it clear that they do not always provide all the above services.   Anyway, we are ready to go over this point again. Besides, we would like you to submit a list of trainees two months before their arrival in the USA.   We are looking forward to your early reply.   Yours faithfully   Sarah Delly

	Peter Kopelman Professor St George’s, University of London Cranmer Terrace London SW17 0RE, England, UK   September 13, 2009
Michael Sorby Professor Cardiff University Cardiff, CF10 3XQ, Wales, UK
Dear Dr. Sorby:   I am happy to provide the information you requested regarding Kim Rowland, with understanding that this information will be confidential.   Mrs. Rowland has been a student and then a tutor at St George’s, University of London since September 2002.She has always been willing to work odd hours, including week­ends, and she has proven to be a hardworking and trustworthy employee, and an enthusiastic scientist.   Therefore, I can recommend Mrs. Rowland without any hesitation for the position of Laboratory Superior at your Department.   Sincerely yours   Peter Kopelman Professor

	Sam Rimes Engineer PG Times Ltd 102, 9 Narrow Street Stockton, CA, 10256, USA   November 11, 2009
James Kwilly Managing Director Duval Electronics Inc 404, 45 Castle Street Stockton CA 10256 USA
Dear Mr. Kwilly:   I am writing to complain about the service that I have received from your sales department.   I ordered a new 756 photocopier and was promised that it would be delivered within seven days. That was three weeks ago! When I phoned your Customer Service Department yesterday, the receptionist was very rude and unhelpful. She refused to take my name and then eventually she told me that she would ask you to phone me back. You never did!   As you can imagine, I am very unhappy with the quality of service that I have received from your company. I have been a customer of yours for ten years and have never had cause to complain.   I look forward to hearing from you soon.   Sincerely yours   Sam Rimes Engineer

	Vladimir Tushko Export-Import Manager Kot & Pyos Co. 101, 25 Ul. Harkovskaya Kiev, 01102, Ukraine   25 February, 2009
Pet Products Ltd 2, 180 London Road London, EX4 4JY, England, UK
Dear Sirs,   We read your advertisement in the “Pet Magazine” of 25 December 2008. We are interested in buying your equipment for producing pet food. Would you kindly send us more information about this equipment: - price-list - dates of delivery - terms of payment - guarantees - if the price includes the cost of equipment installation and our staff training.   Our company specializes in distributing pet products in Ukraine. We have more than 50 dealers and representatives in different regions and would like to start producing pet food in Ukraine. If your equipment meets our requirements, and we receive a favourable offer, we will be able to place a large order for your equipment.   Your early reply would be appreciated.   Yours faithfully   Vladimir Tushko Export-Import Manager

	Kelly Johnson Marketing Manager King Arto Ltd 12 New Fetter Lane London, EC4P 4EE, England, UK Tel. [phone]   July 26, 2009
Bob Jeeps Export Manager Guan Po Plc. 1221 Saks Avenue New York, NY 10020, USA
Dear Mr. Jeeps,   One of our buyers visited your stand at the London Exhibition last week. He had a brief discussion with your Marketing Manager and we would now like to make further inquiries about your full product range.   Could you please send us the following as soon as possible: - a catalogue and current price list of all your export products; - a copy of your most recent company report; - any sample products that are available.   We would also like one of your representatives to visit us here. We would also appreciate if you ask your sales manager to contact us to discuss this.   We look forward to hearing from you soon   Yours sincerely,   Kelly Johnson Marketing Manager

APPENDIX 2

WRITING BUSINESS LETTERS

Complete the business letters with the appropriate words or phrases listed in the box

A

faithfully Office Manager The Guardian qualifications hope find job

Office Management company position from working enclose part

forward am writing Office Administrator reliable experience am interested in Encl.

Dear Sir/Madam,

I 1) ____ to apply for the 2) ____of 3) ______ as advertised in 4) _____ of 9 July 2009.

I came from Germany but I have been living in England for the last four years. I took

5) ___ course at the West London College and since then I have been 6) ____ as 7) ____ for a 8) _____ in central London.

I have 9) _____ in dealing with customers and liaising with a dispatch department. However, I 10) _____ working as Office Administrator because this would give me an opportunity to be a 11) ______ of a team.

I 12) ____ my resume and 13) ____ that you will 14) ____ my experience and 15) _____ suitable for this 16) _____.

I look 17) ______ to hearing 18) ______ you soon.

Yours 19) ______

Heidi Ganz

20) ______

B

to assist	qualification
Curriculum Vitae	available
computer	from
faithfully	advertisement
at any time	must
managers	receiving
typists	job experience
experience	am enclosing

Dear Sir/Madam,

I am writing in response to your 1)________ for a Personal Assistant/Secretary

2)_________ departmental 3)_________ in your Southtown office.

I 4)______ a copy of my 5)_________, which gives details of my 6)_______

and 7)__________. As you will see I have had 12 years’ 8)___________,

including two years in a 9)______ company. I also have an RSA Stage III in

typing and RSA 100 w.p.m. shorthand.

In my opinion a good PA/Secretary 10)_______:

- have a good filing system;

- be good at 11)__________ visitors;

- distribute work fairly to other 12)_______;

- have a good phone manner;

- have pleasant appearance.

I will be 13)________ for interview 14)_______.

I look forward to hearing 15) _____ you soon.

Yours 16) ______

Vanessa Etheridge

C

Read, translate and complete two letters about the advertisement for the position of Accountant with the words from the box below

as	form	position	enclose
calls	further	take	enquires
available	in	to	favourably
consider	opportunity	with	for

  Dear Sir,   With reference 1) _____ your advertisement in today’s “Morning News”, I am interested 2) _____ applying for the 3) _____ of Accountant with your company. Could you please send me 4) _____ details and an application 5) _____.   Yours faithfully   Daniela Norton  

  Dear Sir or Madam,   I would like to apply 6) _____ the position of Accountant with your company. I 7) _____ my application form.   I am at present working 8) _____ a secretary in the Accounting Department at LTV Universals. My duties include 9) _____ and copy typing and dealing 10) _____ correspondence and telephone 11) _____.   Twice a week I have been going to evening classes in bookkeeping and I intend to 12) _____ an examination in three months. I am applying for the position because I would like an 13) _____ to make more use of my training.   I would be 14) _____ for interview at any time. I hope that you will 15) _____ my application 16) _____.   Yours sincerely   Felicity Hart  

D

program	experience	internship
Manager	transportation	a student
transatlantic	firm	knowledge
responsibilities	with	are heading
beneficial	Encl.	call

Dear Mr. Rubin:

I am a first-year student in the MBA 1) ___ at the Wharton Business School in

Philadelphia.

I understand that you 2) ___ the independent Russian airline company. I have heard from my friend Mr. Bill Eastmann, 3)___ at Duke University's Fuqua School of Business, that you might wish to have a Russian MBA student to work 4) ___ your airline company this summer as an intern. I am very interested in the possibility of such an 5)___ during the summer of 2011.

My professional 6) ___ has given me an in-depth knowledge of the air 7) ___ industry. I have, in particular, worked for American Airlines, the Federal Aviation Administration, and Kurth & Co, Inc., an aviation-consulting 8) ___ where I was a 9) ___ of Airline Analysis. My 10) ___ included the study of schedules, fares, equipment selection, and financial results. Notably, I prepared numerous feasibility studies for both jet and turboprop routes, including passenger and pure cargo service, for proposed 11) ___ and transpacific services.

I wish to place this experience at the disposal of your airline company. I believe strongly that my 12) ___ of the deregulated air transportation industry in the US could be quite 13) ___ to your business.

I have enclosed a copy of my resume. If my knowledge and qualifications are of interest to you, please 14) ___ me at [phone].

Sincerely yours

Peter Fomin

15) ___

E

consideration	speaking	to work well
personal interview	communication skills	degree
enclose	am available	graduate
contribute	successful candidate	advertisement
call	trouble	assistant
the job

Dear Mr. Speller:

I am a recent college 1) ___ with a BA Degree in Marketing and Management. I have also been part of a family-owned distributorship for nearly all my life, so cars are my life!

I noticed your 2) ___ for the post of Sales and Marketing 3) ___ in the edition of the Dover Star of June 14 and 4) ___ my resume for your 5) ___.

You mentioned in the advertisement that the 6)___ must have:

- a Bachelor of Arts 7) ___	I do
- excellent 8) ___	I do
- ability 9) ___ with people at all levels	I do
- eagerness to learn and 10) ___ to the company	I am and I will

This is 11) ___ that I believe was made exactly for me. I 12) ___ for an interview and can offer you competence, dedication, and a good work ethics. If you don’t mind, I will 13) ___ you next week to see if a 14) ___ can be scheduled.

Thank you for your time and 15) ___, and I look forward to 16) ___ with you next week.

Sincerely yours

Nelly Nickleby

Encl.

F

communicative	internship practice	team
hearing	responsibilities	apply
Marketing	enclose	experience
available	intensive	Russian
suitable	administrative work	product
good	presentation	economics
skilled	qualities	client liaising
sincerely

Dear Mr Truman,

I am writing to 1) ___ for the position of 2) ___ Manager advertised in last week’s Sunday Times.

I am from Russia and my first language is 3) ___, but I am also 4) ___ at English. I am presently an 5) ___ student at Kemerovo State University. During the past year I have taken 6) ___ courses in English and 7) ___. Last summer I had my 8) ___ as Assistant Marketing Manager in Food Trade Company. My 9) ___ involved drawing up marketing plans, 10) ___ development, organizing and directing 11) ___ of goods and 12) ___.

I am 13) ___ in handling computer and accounting. I am 14) ___, hardworking and honest. I suppose I will be able to become a good member of your 15) ___. I believe these are important 16) ___ for this job.

I 17) ___ my CV, which gives the details of my qualification and 18) ___ and hope that you will find them 19) ___ for the post. I will be 20) ___ for an interview at any time.

I look forward to 21) ___ from you soon.

Yours 22) ___

Danil Kolosov

Enc.

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available	involved	contribution	employee
enclosed	qualifications	experience	positions
confidence	at present	handle	fluent

Dear Mr. Wolf,

I wish to apply for one of the 1) ___ described in your advertisement “Job in NY” in this week's Daily Magazine.

I am 25 years old. I am a citizen of Germany. I am 2) ___ working for German Enterprise, and as you know, we have been doing business with AMECAIR Atlantic for several years.

My recent job has 3) ___ working in a team in the Export Department of my firm and I have developed 4) ___ and skills in dealing with foreign buyers on the telephone and in writing, mainly using English.

My English is 5) ___, I speak and write English rather well and I can also 6) ___ business correspondence in German and Italian.

As you will see from my 7) ___ CV, my 8) ___ are good, and I think you will agree that my 9) ___ and language skills will help me to make a valuable 10) ___ to your firm and you will find that I am an enthusiastic and resourceful 11) ___.

I am 12) ___ for interview at any time except for June 12^th to 21^st. My daytime phone number is 287 8889 extension 333.

I look forward to hearing from you.

Yours sincerely

Claus Dorff

H

faithfully	material	concerning	the details
prices and terms	services	hearing	receiving
presentation	are pleased	sincerely	am writing
ask

Dear Mr Copper,   Thank you for your letter of 24 April, 2009 1) ___ the exhibition in Leicester in August.   We 2) ___ to know that that you will organize and your company will be taking part in the exhibition.   Regarding the exhibition, we would appreciate it if you could send us 3) ___ of all the delegates so that we can prepare security passes. We would also 4) ___ you to let us have details of the equipment you need for your 5) ___.   We look forward to 6) ___ your reply.   Yours 7) ___   Sandra Ford  

Dear Sir/Madam,   Your company has been recommended to us by a business associate and I 8) ___ to enquire about your 9) ___ in translating the texts.   My company has recently entered the export market and we need advertising 10) ___ translated into Chinese, Russian, and Turkish.   We would be grateful if you could send us your 11) ___ of payment.   We look forward to 12) ___ from you.   Yours 13) ___   Phil Collins

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convenience	computers
appointment	company
energetic	resume
knowledge	from
arrange	work experience
Computer Science	qualifications
programmer	to join

Dear Mr. Jones:

Since KPC Systems is a fast-growing 1) ___, you are likely in need of young and 2) ___ people with good 3) ___ of computers and programming. In one month I will be graduating 4) ___ the University of Swansea with a degree in 5) ___ and would like 6) ___ your company as a 7) ___.

In addition to my university courses, I have had 8) ___ in programming and operating 9) ___ as you can see from my enclosed 10) ___. Last summer I implemented programs for the design of loudspeakers at Nortech Industries.

At you 11) ___, I would like to meet you to discuss how my 12) ___ could benefit KPC Systems. Next week I will call you to try to 13) ___ an interview or make an 14) ___.

Yours sincerely

Nataly Pesly

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Дата добавления: 2015-10-23