Frameworks

ITIL, created in 1989, provides detailed guidance on the structure, integration and improvement of IT service s and processes. It has been updated and revised and is governed by the Office of Government Commerce, UK. It is the most widely adopted set of principles for IT Service Management worldwide.

COBIT (Control OBjectives for Information and related Technology), originally created in 1995 as an information system s audit framework, has matured to become an overall IT management framework. COBIT processes and principles are often used by IT and SOX auditors. COBIT is governed by the IT Governance Institute.

PMBOK (Project Management Body of Knowledge) is owned and authored by the Project Management Institute (PMI).

The Project Management Body of Knowledge is the sum of knowledge within the profession of project management. As with other professions such as law, medicine and accounting, the body of knowledge rests with the practitioners and academics who apply and advance it. The complete Project Management Body of Knowledge includes proven traditional practice s that are widely applied, as well as innovative practices that are emerging in the profession, including published and unpublished material. As a result, the Project Management Body of Knowledge is constantly evolving.

(Introduction to PMBOK – 2004)

PRINCE2 (PRojects IN Controlled Environments, v2) is a structured project management method owned by the OGC. Structured project management means managing the project in a logical, organized way following defined steps. A structured project management method is the written description of this logical, organized approach.

Individuals can receive certification s verifying their knowledge of each framework. Organization s may be assessed against a framework. In many cases the Capability Maturity Model (CMM) scale is used for these organizational assessment s.

Models

CMMI (Capability Maturity Model Integration): Created by SEI (Software Engineering Institute) at Carnegie Mellon University in 1991. In the beginning CMM was a model for demonstrating the maturity of software development processes in the belief that more mature development processes led to better software. The basic software CMM model has grown and been revised. CMMI is now the de facto standard for measuring the maturity of any process. Organizations can be assessed against the CMMI model using SCAMPI (Standard CMMI Appraisal Method for Process Improvement).

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