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1) There are some steps to develop negotiating skills and to reach an agreement of equal benefit to both sides.
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2) If both parties cooperate, you can make progress; however, if one side adopts a competitive approach and the other does not, problems will arise.
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3) Once both parties have had a chance to assess the other’s position, proposals and suggestions can be made.
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4)The following phrase is available: “If you give to or do something for us, then we’ll give to or do something for you. ……………………………………………………………………………..
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5) If conflict arises when the bargaining stars, explain that opening position is just an opening position and therefore not necessarily the one that will be adopted at the end of the negotiation.
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6)Don’t use words like ‘quibbling’ and ‘petty. Even if you think someone is doing or being either of these things, using these words to them will only make the situation worse.
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7)If you can’t do something, you can at least show willingness to try.
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8).In spite of all your efforts to plan your negotiations well, you’ll occasionally
run into difficulties. ………………………………………………………
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9)Whatever the reason, try not to over-react and make the situation worse.
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10)Don’t make jokes until you’re sure you understand the jokes made by the other
party. ………………………………………………………………………….
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11)If the worst comes to the worst and you feel you’ve made a gaffe, don’t try to
‘rescue’ the situation by making another joke.
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IV. Decide which answer (A, B or C) best fits each space. | | | II. Read the text to find out the answers to the following questions. |