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1. How many people can be present at a meeting?
a) two
b) not more than 10
c) from a couple of people to a roomful
2. Which role couldn’t be in meetings?
a) The Chair
b) Devil’s advocate
c) Absentees
3. How does a devil’s advocate act?
a) looks at the situation from different sides – negative as well as positive
b) describes the benefits only
c) supports the Chairperson
4. Which word suggests ‘people taking active part in the meeting’?
a) attendees
b) participants
c) audience
5. Who usually welcomes everyone present at the meeting?
a) minutes-taker
b) managing director
c) the Chair
6. Why is it recommended that any other business (AOB) should be excluded
from the agenda?
a) because AOB makes the meeting less effective – meetings spend longer discussing AOB than dealing with scheduled topics
b) because meeting participants don’t like talking about purposeless things
c) because the structure of a meeting whether it is big or small does not imply it
7. Continue the sentence: ‘Difficult people …
a) are people with difficult behavior.
b) are those who haven’t got higher education
c) are people of high status
8. Which style of behavior does not exist?
a) progressive
b) passive
c) aggressive
9. What type of a person is concerned with rights and opinions of others and tries to reach a win-to-win situation?
a) passive
b) assertive
c) aggressive
10. What does ‘a meeting hog mean?
a) a person who seeks attention and discuss all the topics and replies to all the questions
b) a person who usually keep silence and doesn’t interrupt anybody during the meeting
c) a person who likes talking but seldom does it because he/she is shy
11. Continue the sentence: ‘Conflict in meetings tends to come from …..
a) personal lifestyle, disagreement with the boss and bad relationships with colleagues
b) professional disagreement, status of people and money earned
c) personal problems, professional disagreement and power struggles
12. What is the best rule to follow if there is conflict between participants?
a) Let people to define who is to blame for it.
b) Get people to focus on what the problem is and not ‘who’.
c) Stop discussing at once.
13. What is meant by edging?
a) when you interrupt the person abruptly
b) when you disagree with somebody and tell him about it directly
c) when you disagree with somebody but avoid disagreeing directly
14. To compromise means ….
a) to find an agreement where people accept less than they wanted at first
b) to reach an agreement where people accept only what they planned at first
c) some actions that lead to disagreement
CHECK YOUR KNOWLEDGE UNIT 12 ‘Negotiations’(p.75-95)
PART 1
I. Give the Russian equivalent to the English words:
1) negotiation …………………………………………………………….
2) expectation ……………………………………………………………
3) associate ………………………………………………………………
4) agreement …………………………………………………………….
5) differing views ………………………………………………………
6) objectives …………………………………………………………….
7) a win-win outcome …………………………………………………...
8) a tough negotiator …………………………………………………….
9) bargain ………………………………………………………………...
10)counter-suggestion ……………………………………………............
11) mutual advantage …………………………………………………….
12) confirmation ………………………………………………………….
13) concede ……………………………………………………………….
14) assertiveness …………………………………………………………..
15) the launch pad ………………………………………………………..
II. Explain the following words and word combinations using you own words”:
1) outcome ………………………………………………………………
2) one-off situation ……………………………………………………...
3) complete strangers …………………………………………………..
4) light-hearted tone …………………………………………………….
5) a short cut ……………………………………………………………
6) concession ……………………………………………………………
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II.Read the following document and define the type of it. Choose one of the | | | IV. Match each item on the left to its definition below. |