Part III. TEST

1. The Chair is a person …

1) whose job is to keep the meeting on track.

2) who writes the agenda and takes minutes

3) who has a senior position in the company he works for

2. What is the role of the devil’s advocate?

1) Scanning the room for body language and notice where and when people want to speak.

2) To look at the situation from the other perspective – people should be aware of both negatives and positives.

3) To observe the people’s behavior.

3. Which English word has the meaning of “actively taking part in a

meeting’?

1) attendees

2) minute takers

3) participants

4. How often do invited attendees come to the meeting?

1) every session

2) only when specially invited

3) two times a month

5. Which role doesn’t exist in the meeting?

1) observer

2) guests presenters

3) the minute taker

6. It is unlikely that there will be different roles if

1) you are having a formal meeting

2) you are having a small informal meeting

3) you are meeting with your colleagues

7. What is the job of a timekeeper?

1) to keep order

2) to ensure that the meeting runs to time and covers all the topics

3) to listen carefully and distribute the minutes at the end of the meeting

8. If the meeting is going to overrun, the Chair …

1) may take a decision to carry some items over.

2) must stop the meeting.

3) is likely to continue the discussion for some time.

9. What does AOB stand for?

1) any opportunities in business

2) any other benefits

3) any other business

10. Complete the sentence: “In chairing a meeting ….

1) I believe that anyone attending should already understand the basics of any topics on the agenda,

2) I am not worried about whether or not participants understand the topic before discussion – they will pick it up as they go along.

3) I check that everyone understands the basics of a topic before we discuss it.

11. In chairing a meeting, if I do not agree with a participant

1) I allow them to have their say anyway.

2) I ask them to be quiet.

3) I have a right to tell them that their viewpoint is wrong.

12. In chairing a meeting

1) I start on time as long as the meeting is quorate.

2) I start later waiting for all the participants coming.

3) I don’t pay much attention to timekeeping.

13. In chairing meeting

1) It is important that we keep to the agenda.

2) It is fine to change the agenda midway if people are not finding the

original agenda very interesting.

3) It doesn’t matter whether or not we keep to the agenda.

14. Dealing with difficult people means

1) dealing with rich people

2) dealing with bad behavior of people

3) dealing with ambitious people

15. Which of the following are the main categories of behavioural style?

Choose the one which does not belong to this group.

1) aggressive

2) assertive

3) neutral

4) passive

16. Passive behavior is most typified by those who

1) put other people’s needs before their own.

2) are satisfied by their own needs at the expense of others

3) are concerned not only for his own rights and opinions, but also for the rights and opinions of others.

17. A passive person is likely to feel

1) Happy and confident

2) no emotions

3) Insecure and frustrated

18. What is the main characteristic of an aggressive person?

1) satisfying one’s own needs at the expense of others.

2) putting the other people’s needs before his own.

3) thinking not only of his own opinions and rights but also for other people’s opinions and rights.

19. What is the behavioural style of a person who has the following

characteristics?

1) tries to obtain a win-win situation.

2) takes into account other people’s rights and opinions

3) we most like to be associated with them

20. At what meetings are you more likely to interrupt or be interrupted?

1) formal

2) informal

3) business

21. What is the intention of interruptions?

1) to ask for clarification or ask for more details

2) to stop a person who speaks too long

3) to suggest a new topic for discussion

22. When is it possible to interrupt?

1) at the end of the discussion

2) it depends on the working culture of a country

3) interruptions are not allowed during the meeting

23. Who has the right to interrupt in large formal meetings?

1) only the Chair

2) everyone present

3) no one

24. Which word below has the same meaning as ‘ interrupt’?

1) go ahead

2) finish

3) come in

25. Hedging is

1) a discussion technique when you avoid disagreeing directly.

2) a discussion technique when you use strong disagreement

3) a discussion technique when you interrupt somebody abruptly and

rudely

26. Regardless of the type of meeting it is important to close

1) with saying goodbye and wishing everyone good luck

2) with a restatement of objectives, a summary of what was done

and a list of agreed actions

3) with discussion of some problems involved in AOB

CHECK YOUR KNOWLEDGE UNIT 11 “MEETINGS (p 53 –73)

PART I

I. Match the words with their Russian equivalent:

1. minutes a программа действий

2. send your apologies b председатель собрания

3. any other business c протокол

4. item on the agenda d пункт в повестке дня

5. vote, have a vote e присылать извинения по поводу

6. attend a meeting отсутствия на собрании

7. propose an issue f участники собрания

8. participants of the meeting g голосовать

9. action points h разное

10. сhair I посещать собрание

11. second j предлагать вопрос на обсуждение

k поддерживать

Answers:

1 – 7 -

2 – 8 -

3 - 9 -

4 - 10 -

5 - 11 -

6 -

II. Fill in the gaps with the English equivalents of the words in brackets:

1. Not all employees ………………………..(присутствовали на собрании) on interaction between people of different departments and team spirit.

2. The …………………………….. (участники собрания) were against moving on to the next issue ……………………….(повестки дня).

3. The ……………………. (председатель собрания) explored the views of the participants of the meeting and at last they reached an agreement.

4. The majority suggested ……………………(поддержать) the proposed issue.

5. ……………………… (Разное) took a lot of time, so the meeting seemed to be endless.

6. The Personnel Manager ……………………….. (прислал свои извинения) on not submitting …………………..(протокол) of the previous meeting.

III. Give the Russian equivalents to the following English words and word combinations:

1. to keep the meeting on track ………………………………………….

……………………………………………………………………..

2. to stick to the agenda ………………………………………………….

……………………………………………………………………..

3. to clarify certain points ………………………………………………..

……………………………………………………………………..

4. a separate minute taker ………………………………………………..

5. to contain sufficient detail …………………………………………….

……………………………………………………………………..

6. devil’s advocate ……………………………………………………….

7. advantages and disadvantages ………………………………………...

……………………………………………………………………..

8. to make up a meeting …………………………………………………

9. to deal with difficult people …………………………………………..

…………………………………………………………………….

10. confirmation of key points ……………………………………………

……………………………………………………………………..

11. to encourage people to speak …………………………………………

…………………………………………………………………….

12. to stick to the time …………………………………………………….

13. to include a break at the mid-point ……………………………………

……………………………………………………………………..

14. to be insecure and frustrated ……………………………………..........

……………………………………………………………………..

15. interruptions …………………………………………………………..

16. attitude to silence ……………………………………………………..

17. agreements and disagreements……………………………………….

…………………………………………………………………….

18. to sum up and bring the meeting to a close …………………………..

……………………………………………………………………

19. to run out of time …………………………………………………….

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