Conflict - the engine of progress.

Конфликты – двигатель прогресса.

It is well known that the conflicts have great destructive force, but the recent development of psychologists show that they can benefit businesses, if they successfully resolved. "No tpudnoctey - no result."

Conflicts occur at different levels: interpersonal, between entities within the organization and between organizations. The authors of "Management" is considered the most destructive conflicts are, occurring either at the lowest level since sometimes simply remain unnoticed, or those that are raging between the founding fathers of the company, as weaken the cohesion of a team, increase turnover and undermining morale.

The cause of the conflict can be very different events. For example, one of the company's employees had been promoted, which is not always perceived by c joy by all employees. You may have a conflict of expectations - has received increasing starts to behave according to the new role of c, and associates of inertia expected of him the old behavior. To avoid this, psychologists are advised to communicate c subordinates during working hours on a "boss-subordinate», a after work - informally. Newly created head of it makes sense to immediately collect the employees and ask for their support. Doubt it is better to share c colleagues of equal status, so as not to provoke conflicts.

Companies often try to circumvent their conflicts and analyze them. O This indicates that the conflict is not resolved, a driven into the depths. Conflicts should be solved civilized, while informed decisions can improve the operation of the company. If a serious conflict, it makes sense to invite a psychologist from the side. He is much more open to tell o that happens in reality. People often can not agree when different understandings of the problem and ways to solve it. Therefore, it is important to the psychologist to determine in advance which employees tend to the open expression of emotion, a one of them usually hides his vision than it reveals.

Дата добавления: 2015-07-19