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A single room: for one person with a single bed.
A double room: for two people with one large double bed.
A twin room: for two people with two single beds.
Full board: includes breakfast, lunch and dinner.
Half board: includes breakfast and dinner.
B&B: just the room and breakfast.
What is the difference between a double room and a twin room (a single room and a double room, full board and half board, a one-star hotel and a five-star hotel)?
What is a Guest House?
11. You are staying in quite a good hotel (e.g. two-star or three-star) in your country. Would you expect to have the following?
1. a room without a private bathroom;
2. a hairdryer in the bathroom;
3. a colour television in the room;
4. a telephone in the room;
5. writing paper in the room;
6. a machine for making tea and coffee in the room;
7. an electric trouser press in the room;
8. air conditioning in the room.
12. Consider the list of hotel facilities:
a disco, tennis courts,
a swimming pool, a fast food snack bar,
a room with a balcony, a sports centre,
tour guides, a children’s playground,
mobile telephone hire, a laundry service,
a dry cleaning service, car hire,
satellite TV, fax machines.
Which facilities are important for:
a family with children, young people on holiday, retired people, a person on business.
13. Explain the meaning of the signs which you may meet in a hotel:
Pull. Push. Maid. Porter. Steward. Hot. Cold. No vacancies.
14. Explain what the following signs mean:
15. Put these sentences in a logical order:
1. I tipped the porter who carried my luggage upstairs.
2. I had an early morning call at six o’clock.
3. I asked the receptionist to make out my bill and paid it.
4. I arrived at a hotel.
5. I had breakfast.
6. I booked a room at the hotel.
7. I went up to my room.
8. I checked in at reception.
9. I went out for dinner in a local restaurant.
10. I spent the night in the hotel.
11. I left the hotel.
12. I got up and had a shower.
16. Study the following rules of staying in the hotel:
1. The hotel is assigned for the temporary stay of the guests during the period that is arranged with the administration of the hotel.
2. The payment for the hotel is made according to the price list. There is a unique checking-hour at the hotel - 12 o’clock.
3. If you keep money and jewelry in your room it is your own responsibility and not that of the hotel. All valuables must be placed in the hotel safe deposit box.
4. At the request of the guest and with the administration’s approval visitors can stay in the guest’s room from 8 till 11 p.m.
5. When leaving the room the guest must:
- not leave taps open;
- close the window;
- put out the light, the radio and the TV-set;
- give the key to the floor-keeper.
6. The guest must keep everything in order. He will have to repay the damage if anything is broken or damaged.
7. The coupons for the hotel should be delivered to the reception desk.
8. The guest must close the door securely whenever he is in and use all the locking devices provided. The guest is not permitted to have strangers in the room while he is absent and to have big luggage in the room.
9. The guest must be careful with the fire.
10. The guest must not needlessly display guest room keys in public or carelessly leave them on restaurant tables, at the swimming pool or other places where they can be easily stolen.
11. The guest must not draw attention to himself by displaying large amounts of cash or expensive jewelry.
12. The guest must not leave valuables in his vehicle.
13. If the guest sees any suspicious activity he should report his observations to the management.
17. Paraphrase some of the above instructions using the following phrases:
Make sure you…
It is highly recommended that the guest should…
The guest had better …
The guest is (not) allowed to …
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