PART 5. Developing Skills

VIDEO Laboratory Work "COMPANY STRUCTURES AND BUSINESS PROFILE"

NAMES OF THE STAFF:

- Jenny Ross

- Derek Jones

- Don Bradley

- Clive Harris

- Edward Green

- Geraldine Scott

- Kate Mckenna

- Bob and Pete

- Sally

Task 1. Show how many different job titles you can name

___________________________________________________________________________________________________________________________________________________________________________________________________________________________

Task 2. Write down responsibilities of the following staff:

1. The head of the company

____________________________________________________________________________________________________________________________________________

2. The Director / Manager of the department

____________________________________________________________________________________________________________________________________________

3. The Customer Services Assistant

____________________________________________________________________________________________________________________________________________

4. The Sales Representative

____________________________________________________________________________________________________________________________________________

Task 3. Watch the VIDEO and give the answers to the questions

a) Who arrives first? __________________________________

second? _____________________________________

third? ______________________________________

b) What day of the week is it? _________________________

c) What time of the day is it? __________________________

d) Who does Edward Green want to see? _________________________

e) Who does he meet first? _________________________

f) Where is she showing him to? _________________________

g) Name what you have seen there _________________________

Task 4. Give as full information about the company as possible

- The official name of the company is___________________

- Its business profile is_______________________________

- The Product is____________________________________

- It is based in __________________________________

- _________________________ is everybody's Boss here.

Task 5. Watch the VIDEO once again and fill in the gaps

GREET A COLLEAGUE

Clive:	Jenny:
Greets Jenny.
Makes small talk:	1. ____________ ____________ ___________________
Makes small talk:	2. __________ _______________ ____________________________

Jenny: Greets Kate:	Kate: Greets Jenny: 3. ______ _______, Jenny.
Responds: 5. _______ ______ _________ _________________	Asks a polite question: 4. ____________ ________ ________

INTRODUCE YOURSELF

Edward:	Geraldine:
Greets Geraldine and introduces himself: Good Morning. 1. ____________ ___________Edward Green.
Gives Don's Name: 2. to see Don Bradley	Asks him to wait: Ah yes. One moment, please.
Jenny:	Edward:
Checks: Are you Edward Green?	Responds: Yes.
Introduces herself: 3.________ __________Jenny Ross.
Asks a polite question: 4. ______ _________ _______ ___________.	Responds: Hello.
Welсотes Edward: 5. _________ ________ __________ 6. ________ __ __________Bibury Systems.	Responds: Thank you.
Gives fob title: 7. ___________ ________ _________ ________ ___________ in the marketing department.

INTRODUCE A NEW COLLEAGUE

Jenny gives Edward's name: Kate, _________ _____________ Edward Green.	Greets Edward: Ah yes. Edward. Hello.
Gives Edward job title: 2. ______________ our new ____________ _________________.	Welcomes Edward: 3. _________ _________ Bibury Systems marketing department.

Task 6. Match the names of the Bibury Systems staff with the jobs in the chart:

THE BOARD Managing Director or Chief Executive Sales and Marketing Director Financial Director Personnel Director

Sales Executives

  SALES AND MARKETING DEPARTMENT

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