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The ten commandments of Street Smarts

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Never underestimate the importance of money

I have always been grateful to my mother for cleverly letting me know that it was all right to be concerned about money. It is, after all, the way most business people keep score.

 

Never overestimate the value of money

Cash is by no means the only currency of business. There is much to be said for a job well done, the respect of others, or the thrill of building something from nothing. Pursue these goals as well and let the profits follow.

 

You can never have too many friends in business

Loyal friends who derive as much pleasure from your success as you do are the best leverage in business. Given the choice, people always prefer to do business with a friend, even if they sometimes can make a better deal elsewhere.

 

Don’t be afraid to say ‘I don’t know’

If you don’t know something, say so. There’s no shame in not knowing everything. In fact, there is a subtle form flattery and ego-stroking at work when you plead ignorance and ask the other person to educate you. If you are going to bluff, do so out of strength, not ignorance. I will very often say I don’t know even when I do know – to find out how much the other person really knows.

 

Speak less

You cannot blunder or put your foot in your mouth if you are not speaking. More important, while you are busy talking, you are probably not reading constantly shifting rhythms of your audience and your situation. Flapping gums dull your two most important senses – your eyes and ears.

 

Keep your promises, the big ones and the little ones

Few things in this world impress me se much as someone who does what he says he will do. Likewise, few things depress me more than someone who doesn’t keep his word. This person is breaking an unwritten code of business. The starting point of any relationship in trust, not suspicion.

 

Every transaction has a life of its own

Some need tender loving care, some need to be hurried along. Once you figure that out, be adaptable.

Go into a negotiation with as few preconceptions as possible. Whether you get less or more than you really wanted, it will always be more than you started with.

 

Commit yourself to quality from day one

 

Concentrate on each task, whether trivial or crucial, as if it’s the only thing that matters

(it usually is). It is better to do nothing at all than to do something badly.

 

Be nice to people

Not because you’ll need them on the way down (as the cliché goes), but because it’s the most pleasant route to the top. Being sensitive to other people’s feelings always pays off; it has an uncanny way of (1) alerting you to their business needs, (2) sharpening your sense of timing and (3) getting you out of awkward situations. All things being equal, courtesy can be most persuasive.

 

Don’t hog the credit

Share it with your colleagues. If you have to tell the world how smart you are, you probably aren’t.

 

4.Read again

1. Are most of the commandments about dealing with money or with people?

2. What are the advantages of pretending you don’t know something

3. Why does McCormack think it is a good idea not to talk too much?

4. Do any of the rules surprise you?

5. Which three rules do you think are most important?

 


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