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If you are not happy with the decision made by the CICA, you can appeal to a tribunal.
The CICA can give you with an appeals form, together with a guide to the appeals process.
Getting compensation for violent crime in EU countries
If you are a UK resident and were hurt as a result of violent crime in another EU country, you can apply for compensation.
The CICA’s EU Compensation Assistance Team (EUCAT) can help you apply for compensation in a European Union country
You can call EUCAT on 0300 003 3601 from 8.30 am to 5.00 pm Monday to Friday, except on Wednesday, when you can call between 10.00 am and 5.00 pm.
You can also email the team at: eucat@cica.gsi.gov.uk
Getting compensation for violent crime in countries outside the EU
If you were injured as a result of a violent crime in a country outside the EU, you can apply to that country for compensation.
The US Office for Victims of Crime website has a directory of international compensation programmes with details of what types of compensation different countries offer.
Help and support for victims of crime
There are people and groups who can help if you have been the victim of a crime. They can help you when you report a crime, when you go to court and after a trial. Find out what they offer and how to get in touch with them.
Your rights as a victim of crime
You have the right to help from people who work in the criminal justice system if you have been the victim of a crime. This includes help from police officers, witness care officers, court staff and probation officers.
For example, you can expect:
· regular updates (at least once a month) from the police about your case
· to be told when the offender is arrested, charged, bailed and sentenced
Victim Support
Telephone: 0845 30 30 900
Victim Support offer free help and emotional support to victims of crime.
Victim Support provide:
· emotional support - for example, coping with the after-effects of crime
· practical help like getting locks changed or help filling in forms for insurance and compensation
· advice on dealing with the police
· help finding a counsellor
The police will often put you in touch with Victim Support after you report a crime.
You can contact Victim Support even if the crime happened a long time ago or you haven’t reported it to the police.
In England and Wales, you can phone Victim Support on 0845 30 30 900 (Monday to Friday, 9.00 am to 9.00 pm, Saturday and Sunday, 9.00 am to 7.00 pm).
You can use the link below to find help your nearest Victim Support office in England and Wales.
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