Emphasizing solidarity

 Our long-term partnership can only contribute to the success of both our

companies.

 This is a great chance to forge an even closer and more productive working

relationship.

 By working closely together, we can achieve great things.

Joining forces

 Because we faced such fierce competition from larger companies, I suggested

joining forces with some of our competitors.

 Originally, they were on opposite sides; but then, when they faced a common

enemy, they joined forces to defeat their competitor.

Suggest the next step

 This is an area that’s worth exploring further.

 Let’s try to hammer out an agreement.

 Why don’t we get together next Thursday or Friday to talk?

 The next step, I’d say, is to get all the parties around the same table.

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business english pod

BEP 404 – Getting Started

Goodwill

 I feel sure that you share our desire to find a solution.

 We are committed to being your partner in developing long-term, mutual

value.

 We are dedicated to building a lasting relationship.

 We really look forward to working with you.

Starting off

 May I begin by saying that we have looked at your quotation very closely.

 First of all let me give you some background on our proposal.

 We understand that you are looking for a solution to this problem.

Suggesting an Agenda

 We have three main issues we’d like discuss with you today.

 I was thinking we could start by discussing the details of the order, then

moving on to price.

Setting ground rules

 Before we go on, could we agree on procedure?

 Why don’t we break after an hour for lunch?

 Please feel free to interrupt me at any time if you have any questions.

Clarifying

 What exactly do you mean by that?

 If I understand correctly, you’re saying that production costs will be much

higher than expected.

 Right. So I think what you’re saying is you are not prepared to offer a higher

discount unless we increase our order, is that right?

 Can you perhaps go into a little more detail on that?

 Before we discuss this point I’d like to be sure about your position on exclusivity.

Probing

 Could you tell us more about your product’s special features.

 Could you go into more detail about your standard delivery terms.

 What kind of special offers do you have?

 Wouldn’t it be possible to ship the goods through South Africa?

 Have you got an example of this?

 I can’t see how your position ties up with the rising raw material prices.

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