Letters, Faxes and Memos

Business English Step by Step

(учебно – методические материалы по курсу «Деловой английский язык»)

Тамбов 2011

Рецензенты:

Макеева М.Н., доктор филологических наук, профессор, заведующая кафедрой иностранных языков ТГТУ; Милосердова Е.В., доктор филологических наук, профессор кафедры немецкой филологии ТГУ имени Г.Р. Державина.

Целью данного учебного пособия является углубление знаний студентов в сфере делового английского языка, расширение профессиональной компетенции студентов специальностей «Филология», «Перевод и переводоведение», «Теория и практика межкультурной коммуникации». Книга включает материал справочного характера и систему упражнений, направленных на формирование и укрепление навыков устной и письменной коммуникации.

Contents

Introduction

Step 1. Letters, Faxes and Memos

Step 2. On the Phone

Step 3. Summaries, Notes, Reports

Step 4. Working together

Step 5. Money Matters

Step 6. Conferences and presentations

Step 7. Marketing

Step 8. Meetings

Step 9. Jobs and Careers

Step 10. Sales and Negotiation

Step 11. Banking

Examination practice

Acknowledgement

Introduction

Dear Student,

«Business English Step by Step» teaches and practises the language and skills you need to reach the level required for the exam. It can also enable you to gain an equivalent standard of English if you are attempting to do business.

The book is designed to help you whether you are working in a group with a teacher or studying along. The better part of the material is devoted to vocabulary, which is a very important but often neglected part of language learning.

The aim of this course is to make it possible for you to follow your own best route to success.

Step 1

Letters, Faxes and Memos

Nine steps to writing a successful business letter:

ü Sender’s address (printed at the top or in the top right-hand corner)

Worldwide Dealers Ltd.

96 New Editon Road

Cambridge CB2 2RU

United Kingdom

ü Receiver’s address (typed on the left). Firms are addressed as Messrs only if the firm’s name includes a personal name without any other courtesy title and only when the firms are partnerships

Messrs Brown&Smith BUT The Brown Electrical Co.

25 High Holborn 26 Exton square

London DF5 6YU London WC3 OF1

ü Date (bellow the receiver’s address, on the right)

7 May 2011

ü Salutation

Dear Sir(s), Dear Madam

ü Heading (includes the subject matter of the letter, usually underlined)

Your Enquiry of 5^th May, 2011

ü Body of the letter

ü Complimentary close

Yours faithfully, Yours sincerely, Yours truly (AmE)

ü Signature

ü Name and title of the sender

Дата добавления: 2015-10-28