Comprehension

8. Answer the questions on the text:

1. What distances do many guests have to travel in order to get to resorts?

2. How often should a typical cyclical menu repeat itself?

3. What does the term seasonally mean in the hotel business?

4. What is the difference between resort hotels and transient hotels?

5. What unique challenges are resort managers often confronted

6. Why do many guests tend to stay longer at resort hotels than at transientt ones?

7. What does a health-conscious menu mean?

8. What has traditionally been the foundation of the resorts viability?

9. What does resorts' diversified marketing mix include?

10. What enables resort hotel staff to enjoy a better quality of life? 11. Why is it difficult to provide resort hotels in some remote areas and In developing countries with well-trained staff?

9. Complete the sentences using proper words and phrases in the box.

1. Buffets give hotel guests the opportunity­­­­­­­­­­­­­­ ____ _____ from a display of various foods.

2. Practically, each resort has periods of ____.

3. Tourists go to resorts for _____.

4. Most ____ are located in scenically beautiful areas.

5. An attentive and well-trained ______ is the foundation of a re­sort hotel's viability.

6. It is the duty of to provide quality menus that are served in an attractive, attentive manner.

Say whether the following statements are true or false. Comment on the true statements and correct the false ones.

1. Transient hotel staff enjoy a better quality of life than do their resort hotel counterparts.

2. The staff of resort hotels have a number of benefits.

3. Adventure tourists like and expect to be pampered.

4. Resorts have diversified their marketing mix in order to increase hotel occupancy.

5. Health-conscious menus are high in saturated fats, cholesterol, salt, and calories.

6. Resort managers are faced with increased global competition from other resorts and cruise lines.

7. At transient hotels guests tend to stay longer than at resort hotels.

Discussion

11. Try to identify the means of attracting guests and turning them into repeat business on the basis of the following information about these means. The following words and phrases will come in handy:

· foundation of the resorts viability

· not only... but also...

· to diversify the marketing mix

· additional sporting and recreational

· facilities

· spas

· ecotourism

· to require

· well-trained

· to enjoy

· competition from...

· cruise line

· sporting event

· sporting events

· adventure tourism

· staff

· attentive

· to enable

· abetter quality of life

· counterpart to

· be prevalent

· party-like atmosphere

· established resorts

Work in pairs:

a) Look at the following words and phrases and think of a story that might combine them all. You may reorder them in any way you like using •ny form of the verb:

• were available
• different types of guests
• traveled considerable distances to our resort
• would become a good source of income
• would want to stay much longer than at transient hotels
• needed experienced chef, bar person and operators
• played a significant role
• used a cyclical menu
• would repeat itself every fourteen to twenty-one days
• much lower in saturated fats and cholesterol
• found new opportunities.
• too difficult buffet
• were popular with guests
• opportunity to make choices
• display of foods
• barbecue
• specialty restaurants
• gave guests more options
• responded to the demands of the guests
• worked at a profit

B) When you have decided upon the story, tell it to your partner. Then listen f to that of your partner. Ask each other as many questions as you can to learn further details or clarify some points.

13. Entitle the paragraphs beginning with the words:

The food needs to be...

There are a number of...

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