P. 69 ex. 1

Part 1 (I = Interviewer, CB = Chris Byron)

I:	Chris Byron, you’re the project manager for British Airways’ new office complex at Waterside. Could you please tell us what your job involves?
CB:	My job was to make sure that the building got built on time, was built inside budget and that we moved in smoothly and successfully. I had a further role to also make sure that we were able to change the culture of British Airways through a relation because British Airways see very clearly the quality of office that you give somebody affects their performance.
I:	Now Waterside has some unusual features. Could you tell us about some of those and their purpose?
CB:	It was designed specifically to make sure that we encourage teamwork. So we have a street, we also have open plan offices, and the whole design is built around the idea that people should be able to bump into each other, meet each other easily and frequently, and manage each other's conversations in a very informal way. So that’s one feature. A second key feature was that we cut down on paperwork, we reduced that to the minimum by the way in which we’ve introduced electronic forms and electronic e-mails and electronic manuals. And a further component was that we also encouraged flexible working, so that quite literally from virtually nobody working flexibly, what we now have is out of 2,800 people who work here, 700 people neither have an office nor their own desk. They are very much mobile, but we do support them with the technology that we provide them.

Дата добавления: 2015-08-27