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Underline the phrases in the text which do the following.

Useful language | Read the text and answer the following questions. | Writing | Making a request | Introduction | Read the following text. | Comprehension | Answer the questions about the text. | Britain Moves Higher In Bribery League | Listen to two company directors discussing a problem concerning one of their managers. Tick the expressions in Ex. 1 that you hear. |


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  1. B) Read this introduction to a presentation. Choose the correct words or phrases in italics.
  2. Choose the correct word from the box to complete the following list of things which irritate people when flying.
  3. Choose the correct word from the box to complete the following list of things which irritate people when flying.
  4. Classical approach theory is a school of management thought in which theorist delved into how to find the best possible way for workers to perform their task.
  5. II. Complete the following. Choose the right word from the list.
  6. II. Complete the following. Choose the right word from the list.
  7. II. Complete the following. Choose the right word from the list.

 

1. create interest

2. describe potential benefits to customers

3. provide evidence of the company’s reputation, level of service and customer satisfaction

4. encourage customers to take action.

 

 

WHY THROW AWAY PAPER? HOW ABOUT GIVING IT TO US? We are a company with over 20 years’ experience of recycling paper. We will collect all the waste paper from your premises, recycle it and save you the cost of disposing of it yourself. We provide a flexible service designed to meet the needs of environmentally-friendly companies. See our list of satisfied customers and testimonies to our outstanding service (available upon request). We can help you by: · saving you time and money · showing that you care about the environment · enhancing your image with your customers · offering you a tailor-made service, with collections at your convenience. Many people buy only from companies which protect the environment. By using our services, you will show that you TRULY CARE about the environment. Why not try our one-month trial period, under no obligation? You’ll get your money back if you are not fully satisfied. Discounts of up to 20% are available for long-term contracts. For a friendly, low-cost ‘green’ service, call us now on 01942248620 or write to: Paperback Ltd. 45 Dagenham Road Oxford OX6 3DR We will arrange for one of our representatives to visit you and discuss our service in detail.

 

Write a sales leaflet persuading new customers to sign a contract in the following situation. Use some of the expressions in the Useful language box. Mention any introductory offers, discounts and other incentives which you think will appeal to potential customers.

 

You are Advertising Manager for Clean Sweep, an industrial cleaning company which uses green products to clean offices. All its vehicles and equipment are powered by electricity. Its products are environmentally friendly and it uses the latest technology in dust control and efficient cleaning methods. It has a policy of employing people who have been out of work for a long time.

 

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Work in groups. Discuss the ethical questions below. A different person should lead the discussion of each issue.| Match these words with the definitions.
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