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a) You have a shortlist of people for the post of Sales Manager. One of the female candidates is clearly the best qualified person for the job. However, you know that some of your best customers would prefer a man. If you appoint a woman you will probably lose some sales. What should you do?
b) Your company, a large multinational, has a new advertising campaign which stresses its honesty, fairness and ethical business behaviour. It has factories in several countries where wages are very low. At present it is paying workers the local market rate. Should you increase their wages?
c) A colleague in a company which tests medical equipment has been making bad mistakes recently at work. This is because she has serious illness. You are her friend and the only person at work who knows this. She has asked you to keep it a secret. What should you do?
d) You are directors of a potato snack manufacturing company. Research has shown that any price increase causes an immediate dip in sales (although sales recover within six months). It has been suggested that you could maximise your profits by simply reducing the weight of the product in the packets and maintaining the current price. What should you do?
2. Do you agree with the statement? Give your reasons.
‘If we face a recession we should not lay off employees. The company should scarify a profit. It’s management risk and management’s responsibility. Employees are not guilty; why should they suffer?’
Akio Morita (1921–1999), co-founder of Sony
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Listen to two company directors discussing a problem concerning one of their managers. Tick the expressions in Ex. 1 that you hear. | | | Underline the phrases in the text which do the following. |