Personal care is a hot profession

It is comforting to know that the unemployment rates for hairstylists, barbers and related jobs is considerably lower than that of other occupations. Judy’s grandfather was a barber and her brother was a hairstylist. During downturns in the economy, their incomes dropped but they continued to work when people in other professions were losing jobs. The other related fields in the personal care field may depend more on a good economy, fads or changes in fashion. Related fields include:

image consultants

estheticians

electrologists

manicurists and pedicurists

tattoo artists

personal trainers

massage therapists

Other hot areas in the personal service sector include dog-walking and household services.

Time is something that people seem to be willing to pay for; so hiring someone to clean your home, purchase your gifts, walk your dog, run your errands, and hang your pictures is a possible solution in the life of a busy working family.

Workers in this field need excellent communication skills and an understanding of

customer service. They need to sell their service to a client, but also sell themselves.

People in this profession depend on a high rate of return business and client loyalty.

Match each word to its definition.

1. __ massage

2. __ barber

3. __ loyalty

4. __ personal service

5. __ client

6. __ unemployment

7. __ tattoo

8. __ communication

9. __ downtime

a) exchange of information between individuals

b) remaining faithful to a person or business

c) a person who hires another person to perform a service or give professional help

d) one who cuts and dresses hair, shaves and trims facial hair, usually for men

e) rubbing, kneading or tapping the body for a therapeutic purpose

f) work that is performed for an individual

g) a picture or design that is permanently on the skin

h) not having a paid job

i) the time when it is not busy

Read the following sentences. Are they true or false?

1. Personal service can include someone buying all of the birthday gifts for a birthday or anniversary.

2. The unemployment rate for hairdressers is very high.

3. People have lots of time these days to relax and walk the dog.

4. Clients are often loyal to the person who cuts their hair.

5. Incomes drop for barbers in bad economic times.

6. Hairstylists and barbers don’t work in tough economic times.

7. A massage therapist does not provide a personal care service.

8. People who work in personal service need to worry about their communication skills and how good they are.

9. They do not need to provide excellent customer service.

Дата добавления: 2015-08-27