Text Comprehension

IV. Answer these questions using the active vocabulary of the text.

1. What are the primary duties of sales representatives?

2. Who do sales representatives usually represent?

3. What do the job titles of sales representatives depend on?

4. What are the types of sales representatives?

5. What is the main idea of sales calls?

6. Name the advantages of a computer presentation of the product.

7. What are the particularities of a technical expert’s job?

8. Do representatives keep in contact with their customers after the sale?

9. Name the duties of a sales representative beyond selling the product.

10. What skills should an agent possess in order to be successful?

V. Read the text and find the synonyms of the following words.

§1 main, §3 profitable, §3 to increase, §3 to underline, §4 to debate

VI. Find the definitions of these words and phrases in the text.

a) somebody that follows so as to further an end or increase effectiveness

b) likely or expected to happen

c) to stress, single out as important

d) intending or having the power to induce action or belief

e) forming a complete or balanced whole

VII. Look for details in the text and choose the proper option.

1. The primary duties of sales representatives are …….

i. to get the higher profit from the sales

ii. to interest the buyers in the product and to address customer’s questions and concerns

iii. to handle the administrative studies

2. The job titles of sales representatives are the following……..

i. sales representatives and self-employees

ii. sales representatives and independent workers

iii. sales representatives and manufacturer’s agents

3. Manufacturers’ agents or manufacturer’s representatives …….

i. are selling products made by the same manufacturer

ii. might sell several complementary goods made by different manufacturers

iii. might sell their own-made products

4. Obtaining new accounts is the main part of the job of ……..

i. sales representatives

ii. top managers

iii. technical expert

5. The follow-up visits to the customer are …….

i. always planned beforehand and made by sales representatives accurately

ii. inadequate

iii. sometimes made in order to install the equipment and check whether everything works properly

VIII. Which of the three is the key message of the text?

a. Sales representatives form an important part of the manufacturers’ success.

b. The primary and additional duties of sales representatives.

c. The process of sales.

Vocabulary Focus

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