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Negotiating prices

MAKING TRAVEL ARRANGEMENTS | STAYING AT A HOTEL | SHOWING VISITORS AROUND THE COMPANY | EXPLAINING HOW SOMETHING WORKS | ANALYZING YOUR COMPETITORS | BUSINESS LETTERS AND PRESENTING INFORMATION | TRAVELLING ON BUSINESS | PRESENTING A PRODUCT | ENTERTAINING VISITORS | COMPLAINING ABOUT PRODUCTS AND SERVICES |


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  7. Effective and successful negotiating requires clear thinking and a constructive approach.
DANNY MCNEIL: Before we begin, are you sure that you are in a position to conduct this negotiation?
EDWARD GREEN: Yes, I have the authority to negotiate with you.
DANNY MCNEIL: Right. Let's get down to business.
EDWARD GREEN: Which of our product lines are you particularly interested in Mr McNeil'.
DANNY' McNEIL: I could be interested in these ones that I have outlined here. But I want to hear what you say about discounts.
EDWARD GREEN: Let's talk specifically about Big Boss.
DANNY McNEIL: Let's be clear about one thing. I hope you realise that we must have a much larger discount than what's on the table now.
EDWARD GREEN: I think the discount problem can be resolved but you need to be more precise about numbers.
DANNY MCNEIL: Fair enough. What kind of discount are you offering on ten thousand units?
EDWARD GREEN: On ten thousand units, Mr McNeil, I can offer a discount of thirty percent. Rut I can't offer more...
DANNY MCNEIL: 30 per cent!
EDWARD GREEN: Just let me finish, 30 percent, but with a guarantee of delivery within two months.
DANNY MCNEIL: Delivery must be within two months or I'm not interested. Now I'm offering you the chance to make a very large sale and you are turning it down because we’re…
EDWARD GREEN: Can I just come in here Mr McNeil? I haven't turned anything down. I haven't said "no". I am just saving that on ten thousand units our discount terms are thirty percent.
DANNY MCNEIL: But...
EDWARD GREEN: Please let me finish. Now if you commit to buy twenty thousand units then I could consider a larger discount
DANNY MCNEIL: How much larger?
EDWARD GREEN: If you commit to twenty thousand units then I can offer a thirty-five percent discount.
DANNY MCNEIL: Thirty, thirty five percent. I'm getting tired of this. You are playing games. I am looking for a large discount and I hope that you're going to offer me one.
EDWARD GREEN: If you want a big discount then you must make the order a big one. Let's talk about unit price rather than discount. Our standard unit price to the wholesaler is 23.5.
DANNY MCNEIL: And I'm not interested in 23.5.
EDWARD GREEN: Yes, I know that Mr McNeil. If you buy 40,000 units, then I can offer a unit price of 19.5. What will your mark­-up be on the Boss, 3, 3.5, 4?
DANNY MCNEIL: About that.
EDWARD GREEN: With those figures you're going to be very competitive.
DANNY MCNEIL: 19.5 unit price;
EDWARD GREEN: If you buy 40,000 units; that represents a discount of...
DANNY MCNEIL: I have a calculator too. I can see what the discount is. Offer me a unit price of 19.5 on 25,000 units and we can do business.
EDWARD GREEN: I can't do that. I'm sorry.
DANNY MCNEIL: Let's break for a few minutes. I've got a few things I have to see to – I'll he a couple of minutes. Would you like a cup of coffee?
EDWARD GREEN: Yes please.
DANNY MCNEIL: Help yourself to the phone if you want to make a call.
EDWARD: Thanks.
DON BRADLEY: Don Bradley.
EDWARD GREEN: Hi Don. How's the meeting?
DON BRADLEY: It's finished. I'm on my way over. How's your meeting?
EDWARD GREEN: He's definitely interested. We're having a break.
DON BRADLEY: What's the situation?
EDWARD GREEN: It's becoming difficult; we're stuck on the size of the order for Big Boss. He wants aunit price of 19.5 on an order of 25,000.
DON BRADLEY: That sounds good to me.
EDWARD GREEN: I think we can push him further.
DON BRADLEY: Do you think so?
EDWARD GREEN: I think so... I hope so.
DON BRADLEY: Be careful. He's a clever man. I've dealt with McNeil before. When he starts banging on the table, that's as far as you can go with him. Good luck!
EDWARD GREEN: So let's clarify the position so far. As far as Big Boss is concerned we have agreed on a unit price of 20 for 30,000, and I can't go below that price for an order of this size. Now let's look at terms of payment.
DANNY MCNEIL: Ninety days.
DWARD GREEN: I'm sorry Mr McNeil, but that's completely unacceptable. Our standard policy on discounts of over thirty percent is payment within thirty days of delivery.
DANNY MCNEIL: This is not a standard situation. I am making a very large order...
EDWARD GREEN: Can I just come in here, Mr McNeil? I know you're making a large order but you are also getting an excellent product at a very large discount.
DANNY MCNEIL: I can't believe that this is your final offer.
EDWARD GREEN: If you order 35,000 then I can authorise payment in 90 days.
DANNY MCNEIL: We have already decided on quantity. This is my last offer. 30,000 at 60 days payment. Take it or leave it.
EDWARD GREEN: I think that offer will be acceptable. So all we have to do now is finalise the delivery arrangements.
DANNY MCNEIL: Well let's discuss the details tomorrow.
DANNY MCNEIL: Come in! Don – how are you?
DON BRADLEY: Hello Danny – Edward. I'm sorry I'm late.
DANNY MCNEIL: You are late. I'd rather do business with you than this young man. What have you been feeding him?
DON BRADLEY: Oh, we don't feed him. We like to keep our staff hungry.

 


 

       
   
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