CLIVE HARRIS:
| We have direct competition from J.K. Toys. We have to make sure that the sales and marketing campaign for Big Boss is the best we have ever done. So we are going to have to make an extra effort. We have brought the launch date forward to January 15th. It will be very tight, but I am sure that we can make this deadline. Do you agree?
So, let's just outline what we are going to do. Kate, I think you should get the sales people in the States together as soon as possible.
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KATE McKENNA:
| Okay, I'll be on the first available flight.
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CLIVE HARRIS:
| You ought to make sure that they understand how important this Big Boss project is.
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KATE McKENNA:
| Should I talk to our UK agents as well?
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CLIVE HARRIS:
| No, I think you ought to leave that to Don.
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KATE McKENNA:
| Okay.
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CLIVE HARRIS:
| Derek, I think you should visit the component suppliers that Don saw last week.
Confirm that they can meet these new deadlines.
It's essential that they deliver on time, on spec and on price.
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DEREK JONES:
| Okay.
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CLIVE HARRIS:
| Don, what are your plans?
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DON BRADLEY:
| I have arranged to go to see some of our overseas franchise holders next week.
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CLIVE HARRIS:
| What countries are you going to?
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DON BRADLEY:
| I'm going to Italy, Egypt and Germany.
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CLIVE HARRIS:
| I don't think you should go, Don.
I think you ought to stay at head office.
It's essential that you co-ordinate the new launch strategy.
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DON BRADLEY:
| Okay. I don't want to cancel those meetings.
Could I send Edward?
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CLIVE HARRIS:
| Do you think he's ready for that?
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DON BRADLEY:
| Edward is very capable and I think a little international business travel will broaden his horizons.
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CLIVE HARRIS:
| Yes, certainly – Send Edward, but you ought to brief him very carefully.
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DON BRADLEY:
| Sure.
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CLIVE HARRIS:
| Good. I'll talk to the Bank.
I'll try to re-schedule the loan. It won't be easy.
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DON BRADLEY:
| Geraldine, have you seen Edward?
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GERALDINE:
| He was here a second ago.
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DON BRADLEY:
| Jenny I am not going to be able to make the meetings with the franchise holders next week.
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JENNY ROSS:
| Oh, I have just finished typing up your itinerary.
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DON BRADLEY:
| Sorry. Ah, Edward are you interested in a little foreign travel.
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EDWARD GREEN:
| Yes Very.
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DON BRADLEY:
| How would you like co go to Italy on Tuesday?
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EDWARD GREEN:
| That would be very nice.
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DON BRADLEY:
| Good. And Egypt on Thursday?
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EDWARD GREEN:
| Oh yes!
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DON BRADLEY:
| And then back via Frankfurt.
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EDWARD GREEN:
| How much cash do you think I should take!
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DON BRADLEY:
| Ah, you haven't got a corporate charge card.
Cash is going to be a bit of a problem.
We'll give you an advance against expenses.
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EDWARD GREEN:
| Should I entertain any of the clients?
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DON BRADLEY:
| I'll give you a full briefing before you go.
But yes, I don't see why not.
You should buy Mr. Lang in Germany a meal.
We owe him hospitality. In fact, he always pays for everything.
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JENNY ROSS:
| When you get to Italy, Mr. Barbetti, the Assistant Sales Manager, will meet your flight.
He'll be at arrivals at Milan airport.
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EDWARD GREEN:
| How will I know who Mr. Barbetti is?
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JENNY ROSS:
| I'll make sure he's carrying a Bibury Systems brochure.
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DON BRADLEY:
| Don't spend too much on room service.
And get a receipt for everything.
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HOTEL RECEPTIONIST:
| How may I help you?
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KATE McKENNA:
| I'd like to send a fax to London, please.
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HOTEL RECEPTIONIST:
| Of course. If you could fill out this form and give it back to me, we'll send it off straight away.
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KATE McKENNA:
| And could I buy a street map of Atlanta, please?
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HOTEL RECEPTIONIST:
| Please have it with out compliments.
Have a nice day.
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KATE McKENNA:
| Thank you.
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AIRPORT ANNOUNCER'S VOICE:
| Passenger Clark please contact information desk.
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CHECK-IN STEWARD:
| Thank you. Have a good flight.
Could I have your ticket and passport, please?
Good afternoon, Mr. Green. Smoking or non-smoking?
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EDWARD GREEN:
| Non-smoking, please.
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CHECK-IN STEWARD:
| Would you like a window or aisle seat?
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EDWARD GREEN:
| A window seat, please.
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CHECK-IN STEWARD:
| And do you have any luggage?
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EDWARD GREEN:
| Just one suitcase and one piece of hand luggage.
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CHECK-IN STEWARD:
| Put it on the scales, please. That's fine Mr. Green.
Here's your boarding card, boarding at gate 3 in about half an hour. The duty free lounge is through passport control and turn left.
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EDWARD GREEN:
| Thank you.
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KATE McKENNA:
| Hello. Are there any messages for me?
I'm in room 1637.
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HOTEL RECEPTIONIST:
| Yes, Ms. McKenna, there is a fax here and a telephone message.
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KATE McKENNA:
| Thank you... oh and I wonder if you could help me.
A colleague wants to meet me at this restaurant.
Could you tell me the best way of getting there?
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HOTEL RECEPTIONIST:
| Well, it's a five minute walk or you can get a cab.
Would you like us to call a cab for you?
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KATE McKENNA:
| That's very kind of you, but I would like to walk.
Could you tell me where I am on this map?
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HOTEL RECEPTIONIST:
| Right. We are here. The restaurant is there.
So you take a right outside the hotel, here, and it's a couple of blocks down. The entrance is just off the side-walk.
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JENNY ROSS:
| Edward, did you have a good journey?
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EDWARD GREEN:
| Excellent. I brought you back a little souvenir.
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JENNY ROSS:
| Edward! Thank you and how was your meeting with Mr. Lang in Frankfurt?
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EDWARD GREEN:
| Very successful, I think.
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JENNY ROSS:
| Did you go for a meal?
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EDWARD GREEN:
| A very good meal. We had....
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JENNY ROSS:
| And who paid for it?
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EDWARD GREEN:
| I did. Or rather Bibury Systems did.
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JENNY ROSS:
| How did you manage that?
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EDWARD GREEN:
| Just before the bill came, I asked to be excused and then I paid the waiter.
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KATE MCKENNA:
| I'd like to check out, please.
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HOTEL RECEPTIONIST:
| Certainly madam.
Have you taken anything from the Minibar this morning?
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KATE MCKENNA:
| No. There are two hags in my room.
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HOTEL RECEPTIONIST:
| I'll just call the bell captain.
Here is your final account. Is something wrong?
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KATE MCKENNA:
| No. I'm just not certain what this item refers to.
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HOTEL RECEPTIONIST:
| Ah... let me check... That's a deposit against the use of the conference facilities on Thursday.
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KATE MCKENNA:
| Oh, I see. Could I have a separate receipt for that please?
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HOTEL RECEPTIONIST:
| Of course, madam.
I'll just print one out for you.
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KATE MCKENNA:
| And can I just double check that I'm booked in here for two nights, starting Wednesday.
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HOTEL RECEPTIONIST:
| That's right Ms McKenna.
We look forward to seeing you again on Wednesday evening.
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