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Ex. 1. Match the words to make suitable collocations
| lodging | Market |
| Meeting | Savings |
| Canceled | Staying |
| Conference | Valet |
| Overnight | Season |
| Cost-conscious | Lounge |
| Hospitality | Club |
| Cocktail | Industry |
| Health | Traveler |
| High | Accommodation |
| Complementary | Center |
| Laundry | Flight |
| Cost | Facilities |
| target | property |
Ex. 2 Insert prepositions
Ex. 3. Match the words with their definitions
:
| tip; | a tourist that is arriving in the country; |
| long-haul visitors; | tourists from far-away countries; |
| resident; | a person who can spend some time free from business and have a rest; |
| destination; | place to which person or thing is bound; |
| host; | a person who receives guests; |
| leisure; | spare time; |
| accommodation; | lodging for travelers; |
| holidaymaker; | a person who lives in this very country, permanent inhabitant a person who can spend some time free from business and have a rest; |
| inbound tourist; | a seaside town that attracts many tourists; |
| resort. | a small sum given to reward the services of people like waiters or taxi drivers. |
Ex.4. Match the type of a hotel with its definition:
Resort hotel front desk
Commercial hotel residential hotel
Complimentary market segmentation
Time-share hotel target markets
Casino hotel airport hotel
Suite suite hotel
A hotel with gambling facilities
Ex. 5. ONE WORD IS missing from each of these sentences. Which one? The missing words are all adjectives and they are in the box at the side of the page. The first one has been done for you as an example:
ADJECTIVES: adjoining, alternative, comfortable, dedicated, en suite, noisy, non-residents, private, self-catering, self-service, short-stay, sunny, surrounding, vacant.
1. The guestrooms have been refurnished with luxurious carpets and fittings.
2. I'm sorry that you haven't been happy with your hotel: we'll find you __________ accommodation immediately.
3. In addition to the main restaurant there is a _________ cafeteria and a bar.
4. The best conference hotels provide a __________ member of staff for each conference to liaise with the organizer and ensure the event proceeds smoothly.
5. If you can't put us in __________ rooms, could we at least have rooms on the same floor?
6. Some of the rooms look out onto a main road, so I'm afraid they might be a little __________.
7. We are a city centre hotel mainly catering to _________ guests.
8. It's a south-facing room so it's nice and __________ all day.
9. From the terrace, you have a marvellous view over the __________ countryside.
10. I'm sorry: we haven't got any __________ room. Have you tried the Intercontinental?
11. The hotel has 50 bedrooms, all with __________ bathrooms.
12. Our restaurant is open both to __________ and to guests.
13. The hotel is divided into separate __________ apartments.
14. There are more __________ chairs in the lounge, if you find the dining room chairs too hard.
15. The hotel has __________ gardens for the exclusive use of guests.
Ex. 6. Replace the words in italics in each sentence with a word from the box.
Accommodation, camp-site, book, hostel, double room, hitch-hike, a fortnight, guest-house, vacancy, porter
Ex. 7. Mark true and false statements.
Ex. 8. Fill in the missing words in the sentences below. Choose from the following. Use each word once only, although there are more words than you need. Read the whole text first before trying to fill the gaps.
attractions destination festivals nature
conveniences displayed galleries resort
countryside escorted guides ruins
courtesy events itinerary scenery
cruise excursions locality souvenirs
daily ferries museums
Visitors arriving at the hotel will be interested to know what is on offer. Many hotels will arrange (1) tours by coach, or on foot to visit local (2) These may include historic (3), art (4) or (5) where objects from the past can be seen. Many people prefer to spend tune out of doors and like to travel into the (6), where they can enjoy and photograph the (7) The hotel can arrange half-day or full-day (8) and a detailed (9) will inform the guests of the exact route which will be taken. Guests are normally given some time to visit shops where they often buy (10) to remind them of their holiday when they return home. Alternatively, they may enjoy a (11) on a boat on a river or canal. During the year there are many (12) taking place in the local area. Information about the time and place of these should be (13) in the hotel so that guests are aware of what is going on. The hotel can expect to be very busy when national or local (14) are taking place. Some of these are famous all over the world and attract many visitors.
Ex. 9. Translate the sentences into English:
Ex. 10. Read the text and speak about peculiarities of hospitality industry in China
Hotels in China: A Market Analysis
Access Asia has published this updated report on the hotel industry in China covering the market and current state of recovery of the hotel sector in China. China has seen its hotel industry overhauled in the last ten years with a large influx of foreign
The Chinese hotel industry has come a long way in the last two decades. In 1979, Beijing did not have a single star-rated hotel for tourists. Beijing now has over 250 star-rated hotels. The growth of business in China, tourism and internal movement have all made China an increasingly attractive proposition for the international hotel chains. At the same time the state-owned sector has upgraded to meet the requirements of the new Chinese consumer. The Chinese state became a major developer and owner of hotels in the 1980s, as China opened its doors to increasing numbers of tourists and the international business community. Many of these have been renovated since the mid-1990s, to capture the growing number of package tours and to compete with the international standard chains The range and price of hotel and accommodation options in China is rapidly growing. This growth is occurring as both the state, domestic companies and the foreign chains all increase their presence in the market and move out from the major markets of Beijing and Shanghai to the secondary cities as well as targeting the new resorts and airports.
This report deals with the market for hotels in China in terms of number, occupancy, room yields, rates and types of guest. The report closely examines the activities of the major international players and their current presence and future plans for China. This includes the global chains as well as regional chains such as Shangri-La, and concentrates on the activities of the international chains rather than the state-owned sector where growth is less dynamic. The report also includes details of hotel marketing and advertising, a SWOT on the market and current issues facing the industry. For further information on the Hong Kong and Macau hotel market see Access Asia' s China Contact report, 'Travel & Tourism in Hong Kong'. For further information on tourism in China see Access Asia' s China Contact report, 'Travel & Tourism in China'.
Definitions
China does not use a unified star rating system for hotels whatever the claims of the national tourism and hotel authorities. Therefore a number of different classifications have been used in this report where deemed most appropriate for analysing the available data. They include: The Star Rating System based on western perceptions and occasionally used by hotel authorities in China. The system comprises: Five star: usually used to mean foreign invested hotels. Four star: including most remaining foreign invested hotels and some state-owned properties. Three star: including a large number of state-owned hotels and some private hotels. Two star: including mostly collective, pooled and private hotels. One star: including mostly Chinese hotels that, as with two star establishments, cater largely to Chinese guests. No star rating: this is the bulk of Chinese small hotels catering almost solely to the local population. Additionally, hotels are sometimes grouped by ownership status: State-owned: those hotels owned by the Chinese state. Collective: those hotels owned most often by agricultural, industrial and business collectives. These are often rurally based. Private: these are few in number and represent nascent entrepreneurism in the hotel industry by Chinese investors. Pooling: these are hotels featuring mixed ownership structures usually through Chinese interests.hareholding: Again, as with pooling above, these are usually hotels featuring a mixture of interests - both Chinese and foreign. Foreign invested: these are invariably owned and/or managed by the international chains in conjunction with overseas property developers/investors. Foreign in this context is taken to mean any overseas involvement excluding Hong Kong, Macau and Taiwan. Hong Kong, Macau and Taiwanese invested: these establishments are usually upmarket hotels with investment from overseas Chinese (overseas Chinese are subject to slightly different visa, investment and other regulations in China).Without any one coherent rating system other classifications are used including grading hotels by number of rooms. Additionally, within the text broad bands – upmarket, mid-range and budget - often classify hotels. Upmarket hotels can be found in all the major cities and a growing number of provincial towns and include the vast majority of the foreign funded hotels in China. In general they usually conform to four or five star international status and have, or have had, foreign management. Upmarket hotels in China invariably have international business centres, money changing facilities, conference facilities and a range of restaurants. Mid-range hotels are often those built by local developers, or less well-known foreign investors, that invariably have pretensions to upmarket status. Room rates tend to be below RMB300 and restaurant facilities are less western-oriented. Indeed, these hotels are usually targeted at the growing Chinese business community and Asian travellers. Budget hotels are almost unknown in China and there has not yet been the expansion in low priced accommodation seen in countries such as the UK and the USA. Therefore budget hotel in China invariably indicates cheap and poor quality. Most are not available to foreigners and English is intermittently spoken. Plumbing is notoriously faulty, lifts slow and restaurants poor quality if attached. They tend to be located near railway stations or, in the case of Beijing and Shanghai, in the suburbs.
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