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Телефонна розмова.
Telephone conversations.
Exercise.1. Прочитайте та запам’ятайте наступні слова та вирази:
check in – реєструватися
sign – підписувати
bill – рахунок
to give a tip – давати чайові
receiver / handset - телефонна трубка
pick up – підняти
dial - набирати номер
confirm – підтверджувати
to cut off - роз'єднати
Available - доступний, наявний, можливий
extension number- додатковий номер |
wrong number- невірно набраний номер |
connect- з'єднати |
answer phone- автовідповідач |
spell- писати, називати по літерах |
offer v - пропонувати |
receive- отримувати |
ringingjtone- зумер, гудок |
to call back- передзвонити |
to be back- повернутися |
Exercise.2. Прочитайте та перекладіть діалоги:
Dialogue 1
Receptionist: Good afternoon. Can 1 help you?
Guest: Yes. Are there any vacancies?
R.': Yes, there are. How long would you like to stay?
G.: Six nights.
R.: What kind of room would you like?
G.: A single, if possible. By the way, could you tell me what your rates are?
R.: The singles are $90: Breakfast included.
G.: It suits me. It's quite a reasonable price.
R,: Can I see your passport, please?
G,; Here you are.
R.: Thank you.
Dialogue 2
Receptionist: Good evening, sir. What can I do for you?
Guest: Good evening, I have reserved a room at your hotel.
R.: What's your name?
G.: Oleh Kovalenko.
R.: Just a moment and I'll check,.. Yeah. A double room with a private
bath and English breakfast for two nights. Is that right, sir?
G.; Yes, that's right.
R.: Just sign the register... Thank you. Here's your key. Room 217, it's on
the second floor. The lift is over there. I'll have your things sent up.
G.; Thank you. What is the time for breakfast?
R.: Any time between 7 and 9.30. Where are you going to have your breakfast, sir? In your room or in the restaurant?
G.: I'd rather have it in my room.
R.: What time, sir?
G.: At 8 o'clock.
Exercise.3. Прочитайте наступну телефонну розмову та дайте відповіді на запитання: who is speaking, what about, how well they know each other
Gary: Good morning. Credit Bank. This is Gary Bert speaking.
How can I help you?
Mark: Hello, could you put me through to Frank Elliot, the personal
bank manager, please?
G: I'm afraid he's taking a call on the other line. Would you like to hold?
M: Can I leave a message, please?
G: Oh, yes.
M: Mark Chapman is expecting a money transfer from the United States. Ask Frank Elliot to send me the information about my account current. My fax number is 054 699 954.
G: I'll pass on the message.
M: Thank you for your help. Bye.
Exercise.4. Поєднайте запитання з можливими відповідями:
1 Can I speak to Oleh, please? | a) Yes, tell Miss Hutch that Tom will arrive at 5.30 a.m. |
2 Can I help you? | b) That's OK. I'll call again later today. |
3, Could you phone later? | c) Actually, I'm in a meeting now. Can I call you back? |
4. Could you spell your name, please? | d) This is Ms Kit. I'm calling to check that you've received my resume. |
5. Would you like to leave a message? | e) I'm afraid he's still at lunch. |
6. Is it a good time to talk about this? | f) Yes, G-L-O-R-A-N. |
Exercise.5. Складіть запитання до поданих відповідей:
...? - This is Fred speaking.
...? -He's not here.
...? - Well. I'll tell him you called.
...? - You can call again this afternoon.
...? - Just a moment. Let me get a pen,
...? -1 think you've got the wrong number. It isn't 713 5433.
Exercise.6. Складіть діалоги:
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