Ex. 4. Answer the receptionist's questions.

UNIT 5. AT THE HOTEL

Topical words

receptionist

hotel clerk

to book a room

porter

to check in

to check out

to vacate the room

single/double room

chambermaid, maid.

reservation

to confirm

a letter of confirmation

to fill in the form

vacant room

the hotel is full

to sign

to get the bill ready

suite

bellboy

key

lobby

-адміністратор у готелі

-службовець готелю

-зарезервувати кімнату

-швейцар, носильник

-реєструватися

-виписуватися з готелю

-звільняти номер

-номер н4 одного / на двох

-покоївка

-резервування, (номеру)

підтверджувати

лист-підтвердження

заповнити форму

вільний номер

вільних місць немає
підписувати
підготувати рахунок
номер люкс
коридорний

ключ вестибюль

Thomas: Oh, what a pity.

Receptionist: You could try other hotels in the city. Thomas: Yes, I'll do that. Thank you for your help. Goodbye. Receptionist: We look forward to seeing you on the 5th of No­vember, Mr Miller. Goodbye.

***

"Hello. Can I help you?"

"Hello. We need a double room for three nights."

"Yes, we have two double rooms, on the 11^th and X5^th floor, facing the yard. Which would you prefer?"

"It's all the same with, me. Maybe, my wife would like to choose. What do you think, darling?"

"11^th sounds okay with me, if you don't mind."

"Sure. Then let it be on the 11^th floor."

"All right. Will you, please, fill out these forms?"

"Certainly."

"How long are you going to stay here?"

"About a week or so."

"Fine. The bellboy will show you to your room. Here are the keys. Don't worry about the suitcases. Leave them in the lobby. The porter will help with the luggage."

"I'm leaving tomorrow. Get my bill ready, please."

"Certainly. It will be ready in due time."

"And when must I vacate the room?"

"It must be vacated before the lunch time'."

"All right. And call me up at 8 in the morning, I'd like my early morning tea and a newspaper, please."

"Certainly, sir."

Part 1. ENGLISH FOR TRAVELLERS

Ex. 2. Think over the questions to which the following sentences are the answers.

1. ______________________________?

Single or double?

2._______________________________________?

I sent you a cable: Please, reserve two single rooms for 27^th.

3.__________________________?

For about five days.

4. ____________________________________________?

Certainly. The bellboy will help you with your luggage.

5._______________________?

The lift is around the corner.

6. _______________________________________________?

You may order your breakfast by phone.

7.___________________________ _r__________________?

Dinner is from 6 or 7.

8.______________________________________________?

The room must be vacated in two hours.

Ex. 3. Answer the questions.

1. Where do people usually stay when they come to a town in which they don't live?

2. Have you ever put up at a hotel?

3.-Which hotel in your town would you recommend to your friend?

4. Why is it good to reserve rooms in advance? In what way can you do it?

5. What are the visitors required to do when they check in (check out)?

6. What services does a guest get at a modern hotel?

7. Can meals be served in the room? "

8. What is meant by "bed & breakfast" (B&B)?

9. What are the duties of the receptionist (maid, bellboy, porter)?

Ex. 4. Answer the receptionist's questions.

1. Will this room suit you, sir?

2. Will you have lunch just now, madam, or would you like to have a rest first?

3. May I ask you, sir, how many days you are planning to stay with us?

4. Would you like your meals served in your room or would you rather come to the restaurant?

5. Have you rung» sir? Anything wrong?

6. I'm afraid we're packed full. Will a room without a shower

and telephone be all right?

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